I work for a local dealership and I verify insurance for the company. The GEICO lienholder portal…read morehas been down for a week. I came across this agency's number and called it. Bob, an agent in the office, verified all of the accounts for me and transferred me to the corporate office. I have worked with agents at other insurance companies, that if they didn't sell the policy they are not going to answer any questions. Not Bob, very pleasantly surprised. Courteous and efficient.

Love this guy and his team. I worked with Bob and he knows…read morewhat our people need to save money. He helped guide me to the end and was very smooth. Call this location as they got it going on big time

man this company is great! there customer service was amazing. John had been the best ever since I…read morewalked into that office. there hasn't been a question he hasn't answered. he has responded to my calls and texts anytime and addressed any issues I ever had. I highly recommend fields insurance agency because they look at you as an human being with understanding and not just a number or statistic.

Matt Willis has the highest integrity and is very attentive to each of his customers. He is very…read moreknowledgeable and leads an excellent team. Being an Insurance Agent is more than a job to Matt... For Matt, it is a primary vehicle for him to be able to care for people.

State Farm is the best insurance and Matt Willis and his team are the best agents! If you live in…read moreGA, FL, OR SC, then you need to call Matt.

I could not recommend LJ more. He is the absolute best insurance agent I have ever dealt with! He…read moreis courteous, kind, personable, professional and reliable. I think everybody should have an insurance experience like I have. 10/10 recommend!

Chad has been the best help life and auto insurance! I highly recommend this office for all your…read moreinsurance needs. Everyone here is so friendly so stop by or call Chad's office!

Y'all, There are a lot of companies out there who claim to have such great customer service... yeah…read morewell, I will give HUGE props to Chad Stalvey and his staff. Jackie and Emily deserve a raise! Top notch, and they knew their facts inside and out --- a new driver will be in the house soon! (Ummm...yay, lower rates?? Haahaaa) AND the discount program rocks!! Thx!

I called this office at 2:00 pm and got an agent on the phone. She said that she would text me back…read morewith a notification and email my quote to transfer my insurance to a new state. I was very upset because my intention was to register my car asap. So the business closed and she hadn't sent the quote or followed up with me. This is disgusting part of Augusta service is mediocre and lacking a sense of urgency. When I did get a quote, it wasn't believable or to be transparent it was 3 times what I was paying previously. I felt out of sorts and lost all respect for this office. Pricey and my gut instinct left me feeling disrespected and distrustful of these incompetent agents.

Great service. Very responsive and helpful with any questions about our auto and home insurance…read morepolices.

I can't say enough good things about Todd Brown's State Farm office! From start to finish, every…read moreexperience I've had has been smooth, professional, and genuinely friendly. Todd takes the time to make sure you understand your coverage and always goes above and beyond to find the best options. Stella is incredibly helpful--she's quick to respond, patient with all my questions, and makes handling insurance paperwork feel effortless. And Laura is just the sweetest! She's always so kind and welcoming, whether you're calling in or stopping by the office. This team truly makes you feel like family. If you're looking for reliable service with people who actually care, I highly recommend Todd Brown's State Farm!

This office has collected my money for several years of increasing rates and has never called to…read moresee if the coverage I have is the coverage I need, or if they can save me money somewhere with additional discounts I might be eligible for. This year somehow I missed the renewal bill. Instead of a call or message from Corbin and his office I got a cancelation letter. Since they haven't personally contacted me in years I chose to try another insurer to meet my needs. Corbin personally contacted the agent I requested (not me) and attacked his moral character, taking no responsibility for the poor service he's provided and trying to suggest they were unethical. Unethical for responding to a customer request to change policy holder by contacting his office to notify and discuss the situation. Corbin's office has yet to contact me to find out why I'm dissatisfied. Instead they're content to collect my money and attack anyone who threatens their easy paycheck. Instead the other agent messaged to apologize and suggest I stay with Corbin and his team, because they can meet my needs. Corbin's office is content to badger others, keep my money and provide no service. If negative stars were an option, it would be there. I could never in good conscience condone or recommend the character and conduct of Corbin. I only hope his other customers realize there's better service out there. He is not a reflection of State Farm. I've held policies with 3 different agents over the years.

Corbin has been wonderful to work with. He had gone out of his way to clean up a mess that another…read moreoffice created. If you are looking for a State Farm agent, Corbin is the best around!