Suzanne and her crew are all amazing! A few years ago a tree fell on my roof and Suzanne was at my…read morehome within hours! She took care of everything professionally and compassionately. Another person in her office is Sabrina who helped me navigate the Social Security craziness! Sabrina was knowledgeable and very patient while she explained everything. If I could rate them higher I would! Wonderful people to work with!

Very pleased with Ms. Whitworth's team. They are responsive, professional, and caring. They've…read moreworked hard to tailor my insurance needs for what is best for me. They know my policies inside and out and seek to do what is best for their customers; they are not in this business just to turn a profit. They do lots of things for the local community, too. Excellent business; one I'm grateful to utilize. November 2023 update: As a literal picture of how much they do for the community, see pictures of their coat drive and area for visiting kids. Ms. Whitworth gave my son one of her own small toy X-Wings. They even had a small grab bag of helpful items (nice cups, keychain, reusable grocery bag, etc.) for me as a customer when I visited. I've dealt with them several times and always found them remarkably gracious; for example, when I called recently, I was expecting to get an automated line, but I immediately got Matthew, and he heard out my issue and solved it quickly. Really pleased.

I had been searching for new a auto insurance carrier for a while but the rate were ridiculous,…read morehowever, insurance is a requirement and even though very expensive, I had to bite the bullet and it's been a struggle. A couple of days ago, I received a call from an agent (Ms. Lauren) stating that they quoted me a while back but have since received new rates that I may be interested in. And my goodness, was she right. The process was painless and the agent was very thorough walking me through the process and offering amazing discounts that I did not have with my previous carrier, saving me over $100 dollars a month. In addition, there was no down payment required, just the first month premium! In addition, she is working to help me get a better homeowners policy as my policy MORE than doubled after having filed a claim after over 15 years of coverage with my existing homeowner policy. I'm excited and looking forward to the additional savings! Again, thank you! I am very appreciative of all her help and for the first time I feel like I am being heard and the savings will greatly help. Thank you Lauren, for all of your help, I truly appreciate you.

Thankful for aleesha for saving me $500 a year and being so kind and easy to get a hold of.read more

My Mother passed away a little over 2 years ago. We are now shopping around for a policy for our…read morefamilial home. I split my time between Marietta and this house because I have to manage our rental properties down there and it takes up a lot of my time. First off, I had been trying to call multiple State Farm offices for a while - kept getting routed to the toll free number. Toll free customer service agents told me they can't offer quotes effective Jan 1, 2023. And to keep trying local agents. I started asking friends, family members & clients for recommendation (even solicited Nextdoor and FB recommendations) When I was finally able to reach a 'live' person at this location, I was thrilled. But my joy quickly turned to sadness as I was told that Ms. Reid was too busy to speak to me. I don't understand this at all. No offer to take a message and get back to me. Don't get me wrong - the gentlemen who answered the call told me there were other agents who could assist me. So I asked, "Are you one of the other agents?" And he said yes. I declined because - 1) I had 2 people recommend Ms. Reid, specifically, so I wanted to speak to her and potentially give her my business and 2) this gentleman used some weird phrasing at the start of the call and his communication during the call made me feel like his English / our communication might be a struggle. I think he said something like "What would Ms. Reid be advising you about?" before he checked to see if he had time to speak to me. I got the impression that I'm a little too 'down home' or 'country' for this office. Lol. Based on this - I decided to call another State Farm office. I was sincerely hoping this is not indicative of how State Farm treats it's customers. I reached out to Shannon Perren's office in Powder Springs and spoke to Crystal. She was able to provide a very reasonable quote within 15 minutes.

Please read my review at the provided link to understand why I am giving Natalie Reid and co 5…read morestars: https://www.yelp.com/biz/brad-bollier-state-farm-insurance-agent-atlanta?hrid=EFZGeNUfluQG5d6xxrUkiA Long story short, I needed to transfer my insurance. The insurance agency from the link above dropped the ball HARD on the transfer and LIED about how long it would take to do a simple transfer of insurance from one state to another. I reached out to my old agency in North Carolina for assistance. Natalie Reid was highly recommended by them, so they made the connection. Within LESS than an HOUR, ALL of my insurance needs were taken care of by Leanne Sturgeon. Brittany Astin stated that she was out of office but would immediately get me linked with another person at the office to get me taken care of. Leanne not only called me directly, but she explained everything to me, how long certain things would take and assured me that MY part in all of this was done. She emailed me a binder and we're all set. I was so pleased that I decided to transfer my renters policy to Natalie Reid (I had to contact the 800 number for this, as Leanne advised that they couldn't do it directly...otherwise it would look as though they were "taking" a customer from the agency mentioned in the link above). If you're in Georgia and need an agent, contact Natalie Reid and co. I was NOT paid for this review, nor was I asked to post it. I did it on my own b/c in MY opinion, we need to highlight GOOD customer service just as much as we do the bad service.

Horrible boss, doesn't pay commission or offer benefits. She's talks about the customers poorly…read more Cut out the middleman, you don't need a broker or agent.

I was relieved to find the Crenshaw Agency after interacting with several insurance brokers who…read moreclearly lacked expertise. Ruby Crenshaw is exceptionally knowledgeable and professional -- I highly recommend her and her team.

Marlen, Yolanda and Alejandra always take care of me and my family. They are friendly and do care…read moreabout us getting the best protection. strongly recommend these ladies and agency.

I have had Robert Kenimer as our Insurance Agent for almost 40 years. He is one of the most…read morepersonable people you will ever meet. He makes it a point to know his customers and treats them like family. We have had a couple claims in the years we have been with Robert and, WITHOUT FAIL, Robert has handled them and taken great care of us. We have had many dealings with Amanda, and she is just as pleasurable and professional as Robert. I could not recommend Robert Kenimer State Farm Insurance Agency higher. They may not be the cheapest out there, but you usually get exactly what you pay for. When I consider making a purchase as substantial as Insurance, I consider the Agency FIRST and how they will handle my questions and concerns, the Insurance Company second, and then price follows that. Again, the way Robert and Amanda have treated us over the years, there is no way we ever change agencies!! We know we are property insured, they schedule regular insurance reviews be to sure of that, and well cared for as a client and not a number on a policy.

My dad and I purchased car insurance at the Peachstate on Pryor Rd from Ms.Diane. She was so…read moreprofessional and knowledgeable about all the different insurance plans, and went out of her way to get us the best price. If you ever stop by needing insurance, ask for Ms. Diane, she's the best!

If I could give zero stars I would. This idiot keeps sending a renters insurance bill to my Mom who…read morepassed away in March 2020. I have made numerous phone calls to tell him she passed away in March 2020. Maybe he thinks he can collect from the dead or that my Mom's credit file will affect her in heaven lol.

I LOVE State Farm and I love my agent, Jimmy Jones. They have been my agent for the last 20 years…read more The staff has always been extremely helpful. Kia, Ashely and Erica have always been there when I needed them and answered any questions that I have.

First time client for tax preparation services. Very happy with this firm. Explained everything to…read moreme, went over my return with me to make sure I understood everything and answered any questions and checked withholdings to make certain the right amount of taxes are being withheld. Appointment was on time, office ran on time, time use was efficient, and productive. Will be returning for next year's tax season. Thanks

Lisa prepared our tax return again this year . She answered our questions and explained everything…read moreto us . Our tax return was done and filed very promptly. Everyone I have been in contact with in that office is very knowledgeable and extremely nice and helpful. Their charges are very reasonable also. I highly recommend Lisa and Townsend Tax.