Great and friendly services. The customer service is awesome. They were able to help me with my…read moreneeds. Thank you.

Ella was super helpful in helping me understand next steps in my claim with the insurance company…read moreI'm dealing with to recover our loss from our vehicle. Customer service is always top notch. Thank you!

I have trusted Ken to do my taxes for about 4 years now. I trust her 100% with all of my documents…read more She is thorough, and she has the patience of a saint. She takes the time to carefully look at everything that could affect me, and I appreciate her to the moon and back. I call her throughout the year before I make decisions that might affect me during tax season. she always answers my calls and walk me through everything. SHE KNOWS WHAT SHE'S DOING!!

Casey assured me she would take great care of me. She answered all of my questions. She was a…read morepleasure to work with. I would recommend her to anyone and I'll be back with her next year to file again.

Grace was our Insurance Angel and God sent My husband has all kinds of health issues.Our blue cross…read moreBlue shield wanted to change our payments from 85.to 700. We were in tears and had so many fears .We called 20 west out of the phone book and they went above and beyond to help us and got our heath insurance down to 80.a month.which was life saving for my husband.They treated us like we were family and never even met them..They truly cared about our situation and even found my husband a awesome heart docter that they had used and our insurance would cover.So we were so impressed with them we changed our car insurance and home insurance through them.They are there anytime we have questions and Grace does whatever it takes to help us and we never felt rushed or that we were a inconvenience.Grace has literally been our saving Grace sent from above.Thank you 20 west for all you do for us and keep our minds at rest with all of our insurance needs ..They defiantly deserve 5 stars and I tell everyone this is the insurance company they need so you can have peace of mind like they gave us.

Don't be thrown off by the name, she helps guys too! I've worked with other financial advisors…read more(individuals and teams). Melissa and team are by far the best at what they do. For me, it is based on one factor - authentic care for each person, no matter their needs. She has been there each and every day to answer questions, and ensure that I understand her recommendations and guidance. She is able to relate her knowledge in ways to help regardless of your financial literacy. With Melissa, I do not feel like just another account in her client book. She is patient and takes the time to understand me as a person and interpret that into solid financial advice. The level of care and attention didn't stop after I signed "on the dotted line." Schedule a consultation. You won't be sorry.

Melissa George has been a wonderful resource in my planning for retirement; I feel so fortunate to…read morehave found her! I'm an elementary school teacher who lives on a budget but wants to ensure that I am able to live the life I've dreamed of in retirement. Although I have always made pretty good decisions around money and budgeting, there is just so much that I didn't know. For something as important as retirement, 'pretty good' just wasn't good enough. I didn't feel fully equipped to make the right decisions. (I have never been good with numbers, and for this once-in-a-lifetime event I had to be sure that everything was perfect.) Melissa got to know me - my thoughts about money, my needs, my wants, ... my dreams - and delivered a tailored plan that is exactly what I need! It is not only understandable and easy to follow, but it shows me what my financial picture will look like next year, in 5 years, in 10 years, and onward. As outstanding as she is as a professional, I am most impressed with her "people skills". She is warm, engaging, and radiates a true sense of caring that is difficult to fake. She delivers information in a clear and compassionate way; she will not sugarcoat any difficult issues, but she will guide you through them. How rare to find such an outstanding business professional who is also a sincerely kind person! I have already paid her the biggest compliment that I can by referring my sister to her. Melissa George is simply the best at what she does!

thank you Ter'yasha for all of your help you were super fast and very professional I strongly…read morerecommend that you give this business a chance and asker for Mrs. Jackson

Miss Harris was very nice and she worked with me every step of the way. Was real nice and I…read moreappreciate her & her patience.

I was impressed up until the point of finding out my wife was not the policy, even after giving…read morethem her information. Had I not read the consents, she would have been driving around without insurance. So with that little discovery, the policy jumped $30 more a month. That is not far from what I already paying and this policy did not include uninsured motorist coverage.After the six months are up, I don't know if I will renew. I wanted a smaller company instead of the big conglomerates that dominate the market, but my experience is giving me second thoughts.

Very helpful. I believe my representatives name was Ana and I was very happy with the rate that I…read moregot! I've used this company before and have always been happy with them :)

I went to visit the douglasville location today. Ms Dawn helped me out, I was very pleased with the…read moreprocess and was out the door quickly.

worst manager and costumer service please don't visit this location if you have any issues with…read moreapp or website they won't help and make you pay fees for errors with the system .

Stacy took good care of us today with our daughter's insurance needs and helping us find ways to…read morelower her insurance costs. They are very helpful, patient, and always speak with a smile in their voice. They never make you feel like an inconvenience and are truly appreciative for your business. Thanks, Byrd Insurance!!