Customer Service at it's best. I moved to Alpharetta, GA a little over a year ago, doing an audit…read moreof my expenses I had my auto and rental insurance with another company, I wanted to explore pricing options. I contacted Trey Gil's office and spoke with Natalie, while we couldn't get my rates lower at that time Natalie reached out a few months later with a major rate decrease for my auto and rental insurance. A savings of ~ $70.00 per month, for a single senior that just moved to the area...this is huge. I give 5 stars for not only excellent customer service but for due diligence of making sure their clients are taken care of...refreshing these days. EJH Alpharetta

Trey Gil is very competent, ethical, friendly and he is very willing to discuss your options when…read moreconsidering how much insurance coverage you need. I recommend him highly. Russ F.

I have been with Allstate almost 40 years, with numerous policies, and Kevin is absolutely the…read moreworst. He initially is very charming, and will tell you whatever he thinks you want to hear, but that is all a facade. Don't be fooled because once he gets your money, he could care less. This was demonstrated repeatedly, in multiple ways, over the years. I was assigned to him when another agent retired, and I should have left Kevin years before I did. Pick another agent.

Kevin saved me some extra money and delivered my insurance in a timely manner so I could close on…read moremy new home! Great service from a great person!

Hugo was professional I received my quote with little effort done on my part. I did save more than…read moremy previous I was also sent an email quote as a reference. Great service

I wish I could rate them without any stars but that is not allowed. I would never imagine that a…read morehouse that I did not own could cause me so much difficulty. Despite numerous efforts to cancel this insurance policy, I continue to be an unfortunate policy owner that is being asked to pay $997 for a home I sold almost two years ago! I have visited the Buford office, spoken to five AFI agents via phone on seven different occasions, and asked my realtor who sold the home almost two years ago to intervene as well with closing documentation. Still, American Family Insurance persist to pester me with multiple growing bills and phone calls about home insurance bills for a home I no longer own! Also, I never received a refund from the policy that I cancelled. So not only have they stolen my hard earned money, they are continuously try to steal more from a hard working teacher. This is beyond frustrating and sheer stupidity. I will never procure any product and/or service from this business again!

I have been with this State Farm location for about 35 years. The service level and the customer…read moreservice detail are outstanding. As a 32 year employee in the healthcare industry, I have been taught and learned a lot about customer service. I recently worked with Lordes, at this branch. She was exceptional in her knowledge, customer service and computer skills. I felt the desire to leave a positive review for her talents!!! Thank you Lordes!!!

Tanner was awesome. Great customer service and very nice and knowledgeable. Thanks Tanner !read more

Sahar Kazemi is an insurance professional who possesses a deep knowledge of Farmers' products and…read morea commitment to customer service. Sahar's friendly personality and easy conversation skills combine to make dealing with her a positive experience.

Sahar helped me on each and every step to get the Car , home and umbrella insurance with Farmers ,…read moreshe is very knowledgeable and responsive. Highly recommend her, she is just great to work with!!

Update. This 5 star…read morereview is strictly for Dan Barracliff. He read my Yelp review, took my situation very seriously and got on his team to work on resolving my issues. He contacted me asap! I can gladly say that everything is taken care of. Indeed! Within a few days, I got the official letter about the cancellation. In a few more days, I got the refund check. It saddens me that I had to part ways with Statefarm like this but at least concluded with a better ending. Thank you, Dan Barracliff. If all your employees had your same work ethics.

I just spoke with a Mr Jeff Grimoldi. I just had the best interaction with an insurance agent ever!…read moreHe was able to get close to my current policy rate. We did not make a deal. However I saved his contact info for the future. If all of your employees are half as good as Jeff. You have the best team on the planet! Sincerely Timothy Kingsley

On 1/19/26, I received outstanding customer service from Barron…read more I called in order to make a payment, and Barron was very courteous, patient and attentive during our conversation. In addition, during the call, I asked Barron if there were any discounts that I could obtain to reduce the cost of my monthly payments. Without any hesitation and with a cheerful tone in his voice, Barron quickly reviewed my policy, and he provided me with detailed information! You did an awesome job Barron! Thank you again for your assistance!

Called State Farm regarding policy and Jordan was so helpful. He went above and beyond on helping…read moreme. Highly recommend.

The Dickerson agency is phenomenal! I needed a title bond pretty quickly and they had me covered…read morewithin 24 hours! Kim gave me some great information and David was a great help and had me in and out in minutes. Everyone in the office was very professional and overwhelmingly friendly. Thanks so much!

We have used Dickerson Agency for years and they are professional and courteous. They always review…read moreour policies once a year, automatically, to make sure we have the best rates, and send us a status update to let us know if we still have the best policies. This year for our renewal the rates went up and they fought to get us better rates, and Tierra Moore went above her calling to negotiate away a claim to get us a good rate. She didn't stop there, she continued after switching our policy after renewal to review the remaining policies to see how we could save and called me later to let me know she found additional savings and did I want to switch another policy as well. They are just AMAZING and I highly recommend them!