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    Acceptance Insurance

    2.8 (9 reviews)
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    Updated 1 month ago

    Services - Acceptance Insurance

    Car and truck insurance

    Homeowner or property

    Life insurance

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    2 years ago

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    After a poor experience with another agent in town, Heather's team reaffirmed why I've been a State…read moreFarm customer for 15 years now. During the process of switching my coverage, I called the office with a number of questions, and help was always prompt and polite. In particular, Trish worked quickly on my requests and patiently described my new coverage to me. She even called once my new coverage was active to check if I wanted to review it over the phone or by email. Trish, thank you! I'm glad to have found a Nashville agent that I can count on.

    Finally, an insurance company that is willing to walk me through the process only providing me with…read morewhat I feel I need and giving me room to grow into their other services. By this time next year, I am hoping to have a job working in my career field, that has good pay and benefits. Part of this includes eventually getting my own place and as a result needing other insurance services besides Auto Insurance. As such I started investigating other insurance providers in hopes of leaving my previous insurer for one I could "grow into". After talking to many friends, and doing some cost research I settled on State Farm as they were highly recommend by many of my friends. I was not disappointed at all. I met with Trish, one several representatives at this office, and she explained all the things State Farm could offer me for Auto Insurance, helping me create a custom plan that fit my needs. She also explained several of State Farms other services, some of which I will get at a later date. In the end one of the things that really sold me on State Farm, is that unlike my previous insurance provider, they are more than just a website, they are real, live, people who know me by face and name and I can go to any time with any questions or concerns I may have regarding the services they provide me with.

    Zander Insurance

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    Five stars for Zander Insurance~ they're basically the…read moresuperhero cape for your personal info! I've been with them for years, and the second my name, address, phone, or SSN pops up anywhere shady on the dark web, they ping me immediately. Super helpful and actually easy to deal with, customer service is friendly and efficient! Just upgraded to their home title protection because, apparently thieves can straight-up steal your house now. Zander's got my title locked down tighter than the bark on a tree, and I can finally relax and not stress about it. For both identity and title insurance it's less than 12 bucks a month. Half that if you only want identity theft insurance. I also love that they are a faith based company! If you want real peace of mind without the headache, Zander's the move. When it comes to superheros Clark Kent & Spidey got nothing on Zander's customer service team!! Highly recommend -- they've earned every star and then some!

    We were shopping for better rates and contacted Zander Insurance. They are a trusted Dave Ramsey…read moreInsurance broker, so we decided to give them a shot. When I called, Shay Stevens took my call, and was extremely helpful. We had other policies that were expiring, and needed to make a decision quickly. We have several different home and auto policies, and Shay went above and beyond to quickly get us the best insurance at the best rates. She saved us a lot of money, found us better coverages, and was very professional. Honestly, we mostly went with Zander because of Shay. It's rare these days to find someone in customer service that is that dedicated. We appreciated that very much.

    Trexis Insurance - My car has hail damage

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    Hit by a Trexis insured driver on April 30th. Myself and the other driver were cordial with each…read moreother, exchanged insurance info and got a police report filed. Got home and called my insurance company. Then I Google "Trexis insurance reviews" and my stomach sank. Gotta admit, its very sketchy for an insurance company to have no social media presence in this day and age. I braced myself for a hassle, and accepted that I might have to file through my own insurance. But honestly, things with Trexis went fairly smooth. They sent me a link to a website through which to send photos of the damage. Within a week, the vehicle was declared a total loss, and the claim was forwarded to their total loss department. Made me a very fair offer. Minus one star because things were kinda drug out at this point, and I had to act as a go-between between Trexis and my loan company more than once to get things moving. Not sure on which end the miscommunication was happening, but somebody definitely dropped the ball more than once. But in the end, all was resolved. Finance company received the payoff on May 25th, and I received a check for the balance two days later. Not the smoothest of procedures, but far, far better than I'd feared. Calling it a win. Edit - I feel I should point out that I have a family member with a spare vehicle that I was able to borrow, so I didn't bother with trying to get a rental. That may have played into my positive experience. Not changing my star rating, because thats based upon my own experience, but in the name of full disclosure, I thought I should clarify this point.

    I had an accident involving a TREXIS insured driver, worst customer service I ever dealt with. They…read morewould not answer emails or return phone call. They shorted me on the payment. If there was a lower then one star rating I would give it.

    Acceptance Insurance - autoinsurance - Updated August 2026

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