Service call: charged $125 even after I agreed to proceed -- not made clear up front. Because of…read morethe large door (12') they threatened a $250 commercial charge. This was a residence Parts availability: company didn't have the operator in stock; I waited more than 2 weeks for them to order it and called more than once for a status, which was not provided. Equipment rental: charged about $750 to rent a scissor lift they needed for the job Access disruption: scissor lift remained in my garage for nearly two days, preventing use of part of the garage Remotes: requested two remotes; one was mis‑programmed and they charged $52 each (comparable remotes available on Amazon for $20) Work quality: technicians were courteous and did a competent installation but seemed unfamiliar with this operator model Pricing concern: believe I was overcharged or billed at commercial rates because my door is 12' tall Outcome: will probably not use this company again. Amended: Technicians had to return to tighten the chain, install the backup battery which was not included in the installation (I paid for it) and loosen one spring as it was too tight and made the door lop-sided. Apparently the Technicians are from NOLA and not from Lafayette. This has no bearing, but awfully far to travel for a job. (100+ miles)

From the owner: Precision Garage Door Service of Lafayette is a full service garage door company specializing in…read moreresidential garage door repair, replacement garage doors, garage door springs, and garage door openers. Whether you need maintenance or installation, Precision is here to help. We are your trusted local garage door repair company, with the backing of a national brand. Precision has built a strong reputation on providing affordable, reliable, prompt, and professional service to homeowners. Precision Garage Door Service proudly serves the entire Acadiana Area Including Lafayette and Alexandria. We offer free estimates on all new garage doors and calls are answered 24/7 by a live operator. Locally Owned & Operated. Visit our website or call today!

He was excellent. Diagnosed and repaired the issues immediately and corrected some other people's…read morework. Would ABSOLUTELY recommend.

From the owner: T boys garage door repairs specialize in fixing and repairing your garage door read more

An Amazon driver pulled up in my driveway and went through my garage, so , I went to Acadiana…read moreGarage Doors and was met with great customer service and completely happy with the 2 young men who installed them! Jay and Noah were very knowledgeable, professional, and very keen on helping me with all the technical side! So very happy and pleased!! never knew I could fall in love with garage doors, but yet here I am!!

Will never use their services again ...asked them to do automatic pay or call every 2 wks to get…read morepayment instead this lady with this attitude calls and says months later "we are going to put a LIEN on your house....not accommodating at all!!! This is an addendum to the review that Ty just put as much as he explained himself ....I did tell them to call me every two weeks to make payment being that automatic payment would not be offered and when he called me today and asked me why I didn't pay at time of service ( very non chalant manner).Ty did not know that his business did not offer an invoice and I was mailed one at a later date In time... so as I said before they are not accommodating to their customers and yes I did curse and hang up on you because you were not trying to hear what your customer was complaining about on the prior phone call I received from the lady that said with an attitude that she was going to put a LIEN on my house make sure you play that recording too!! I have no emails from yall again he does not know how the invoice was sent...I am signing out to be the bigger person... Ty you can go on and try to defend what really happen that you was not even present for! By the way be more accommodating when customer ask you to call them every two weeks because it didn't bother you until I put this review up!!!! He Lied because I paid his $120.00 today...go check your invoice i paid right after I got off the phone with that rude lady...so your non chalant phone call was not needed!!!