The entire operation from office operations to the physical therapists is efficient, professional,…read moreand congenial. The front office handles scheduling, billing, medical insurance, all you have to do is relax and let the therapists do their jobs; which they do quite well. The therapists call you in at your appointed time and immediately you're doing something or receiving some sort of treatment, constantly. They don't waste your time. I've been at other Physical Therapy businesses and there were times when i was sitting around for long periods before the next modality. Watching the clock as they wasted my time and money. When I had a follow up with the prescribing physician I'd let them know my time is valuable and I would not be going back to that place. If they couldn't suggest another therapist I'd find another doctor. I don't entertain fools. This place does well because of these factors: efficient operations, competent therapists, and feed back to the prescribing physicians. Word of mouth worked wonders before the internet and social media. Now it's faster to eliminate the ineffectual, inefficient, inept practices.

Harrison PT is a wonderful place to get physical therapy. The environment is very clean. The…read morefront desk receptionists are very friendly and courteous. I noticed staff washing their hands consistently between patients. My physical therapist, Nicole, was excellent. She performed a complete assessment and tailored an exercise program to meet my physical needs. With her encouragement and clinical oversight, each week I got stronger. She was professional and caring. My appointments always began on time. I would certainly recommend Harrison Physical Therapy. Lucille D.

I was having balance issues and my doctor referred me to Kingston Physical Therapy & Sports Rehab…read more Therapy began about 10 weeks ago. First of all, PLENTY of parking in the Hannaford Plaza shopping location. Dedicated spaces with signage for Physical Therapy clients just steps from the front doors. When you walk in you're greeted by a receptionist who asks your name and the Physical Therapist you will be working with that day. There are a number of therapists and, based on your needs, one of them will be YOURS for the entirety of the course of treatment. I was fortunate to be assigned to Dr Sarah Prizzia. She's well educated in all things muscular and skeletal and extremely personable. I had fallen from a step ladder, landing flat on my buttocks. I was in pain because I had compressed one of my lower vertebrae on my spine as a consequence of the fall. The muscles in my abdomen, buttocks and each leg needed to be loosed up - stretched - in order to strengthen and coordinate those muscles used to walk steadily, safely and support my body. My goal was to feel that I could stand, walk and climb steps with confidence and stability. Today, I feel SO MUCH BETTER. Dr Prizzia gave me several printed pages intermittently during my 10 weeks so I can continue with the same exercises at home. Maintaining what we accomplished together with her guidance is essential to stay healthy and limber. My sessions were approximately 45 minutes long. I felt stronger with each visit. Yesterday, I traveled to NYC by Metro North and MTA subway with lots of walking, stair climbing, navigating busy street . At one point I realized, I was ambulatory without a cane and pain free. Yes, I was tired when I got home but pleasantly surprised that trip had been precarious, slower and painful 10 weeks earlier and yesterday it was a joy! Thank you, Dr. Prizzia, Kim and the support staff for their professionalism and commitment to a positive experience for all Patients. Excellent!

Good customer service has the following: - Treating…read morecustomers with respect, politeness, empathy and understanding, even in challenging situations. - Actively listening to their needs - Providing prompt, effective, and personalized solutions to their issues - Aiming for a positive and satisfying experience, trying to see things from the customer's perspective. After getting a very expensive broken hand surgery, being in a cast for two months, and then driving an hour to my first physical therapy appointment here, here's the conversation that ensued: Receptionist #1: Do you have your prescription? Me: Oh! I didn't know I needed one. I have all my records from the surgery right here. Hand Therapist: I can't touch you without a prescription. Me: Oh shoot, I didn't realize. I wish that had been made more clear on the phone. Hand Therapist: (explains why she can't touch me without prescription) (At this point, random Receptionist #2 walks over and interrupts like Gollum) Receptionist #2: (Shaming) I did make it clear to you on the phone. I talked to you. Me: Wow, you just popped out of noowhere. Receptionist #2: (Irate, defensive) I did make it clear to you. Me: I'm going to just keep talking to these two because at least they're nice. Hand Therapist: (adding fire to the flames, huffily) Well, we're alllll nice. And it devolved from there. Learn some customer service, people. You just lost a paying customer for literally nooo reason other than you have no training in customer service. You offered no solutions, belittled, condescended, argued and shot back defensively. Smile, be nice, empathize, and the customer is always right.

Certain staff are amazing. Sean the nurse manager, aides Addy and Loretta are super sweet. They are…read moreunder staffed which means they hire outside help. These people are horrendous. Make sure you keep up with your loved ones care and advocate on their behalf. Also make sure you when you are discharged ALL papers are correct and you have any at home services set up. Some nurses were horrendous and rude. Not sure why they want to work as LPN's if they are so miserable.

My uncle was well-cared for and the entire staff was great. They were kind and considerate of his…read moreneeds. He'll miss everyone!

I have started coming here for PT for my knee (soon to be replaced) and also for problems with…read moreankle pain. Margarita has been performing my PT and i like her relaxed, friendly approach. She has given me several exercises while at the center and a worksheet to follow so I can continue doing them at home. I feel confident in her abilities in helping. But beyond that, the place itself is very welcoming and friendly. I love to hear the laughter and banter that goes on between the staff with their clients and with each other. The seem to all genuinely like their jobs and each other! I will continue to use them until I no longer need their help.

I got a referral for my husband and script for Motion Sports Westage Fishkill NY. That was LAST…read moreWednesday. I immediately tried to contact your office. After several messages to set up an appointment, the only response I got over and over from "Klara" is what location? I then tried twice to call the office directly twice, got a recording, left a detailed message and as of this moment I have nothing but "Klara" asking which location. I have the text sent from your office. I explained my both by text and on the messages that my husband has dementia and lower back pain and I am recuperating from a very recent (3 weeks) liver transplant. I am posting this because I am appalled that you would treat anyone this way. Maybe you are so busy and profitable that you don't need to be responsive. I am giving you 1 star only because otherwise I can't post it. You should be ashamed of yourselves!

I highly recommend this place . They are knowledgeable pleasant ,caring and efficient. If you have…read morequestions they take time to answer and explain your treatment. You are treated more on a personal level

I came to Lagrange PT for treatment for shoulder impingement syndrome. I had gone to another PT and…read morehis treatment had been uncreative and had not been aggressive enough and my shouldn't didn't improve. At LaGrange the whole staff works on you, but in a unified way; this means they pool their knowledge, find different ways to explain recovery plans, and consult with each other on the best exercises. The staff is friendly and knowledgeable, and took the time to answer my questions. The facility is modern and sunny, with private examination rooms and plenty of up to date equipment. They use a whole range of techniques on me (stim, ultrasound, bands, machines, and manual therapy) which is exactly what I wanted because it made me feel like we were trying everything to rehab my injury. After six visits (the max my insurance approves) I had made significant progress.

Had total knee replacement surgery and the folks at Most had me walking and meeting my goals in two…read moreweeks. They were terrific and very friendly.

this is my second time using Most PT and they are very professional, thorough, knowledgable, and…read morefriendly too. They are up to date with their equipment and they are careful to clean everything that a patient has touched before a new patient uses it anew. I have recently moved; I used to travel 25 minutes to get there, now I travel almost 40, because they are that good.

Best place for Physical Therapy, I highly recommend. The…read moreentire staff is very professional and provide amazing care. Going to PT is actually fun here!!!

I just finished a six week PT session post Hip replacement surgery. I found everyone there to be…read moreprofessional friendly and very knowledgeable. They listened to my concerns and how I was feeling. They didn't push me to do something I didn't feel comfortable with but encouraged me to keep trying. I am very pleased with my outcome and always felt like they really cared and had my best interests at heart. At my last session They sent me home with exercises to keep me on track. The office staff was also very friendly and helpful as well. I would defiantly recommend this facility for anyone in need of Physical Therapy.

I'm 78 years old and came into PT in May of 2025 after surgery for a broken hip. Caitlyn and Kareem…read moreunderstood that I was old, but not frail, and they tailored their exercises to get me back to my labors on a farm. They and all the other folks I met at the Kingston outpost of Ivy Rehab were expert, welcoming, good humored, and very supportive of my efforts to get back in shape. Hard to believe, but I really enjoyed going to PT with them. I'm back lifting 50lb sacks of goat feed without any hip pain, thanks to Ivy Rehab!

Last winter I slipped on the ice and fell on my shoulder and arm, dislocating my shoulder and the…read moregamion muscle. For a year I was coming to ivy rehab. For a year i was in pain with limited mobility. Aubrey, a very intuitive and patient physical therapist worked with me, slowly gaining the mobility I had lost. Well, the last few days i am finally without pain. I still have not regained all my previous strength back but my wife no longer has to help me put on my jacket or remove my seatbelt. Thank you Aubrey, Dom and the wonderful staff who took most of the discomfort out of an uncomfortable situation.