Awesome customer service! Stephanie helped us with our daughter's storage needs for the summer and…read moremade it super easy! Great facility, very clean and feels very safe with security cameras everywhere. Highly recommended!

Great service ..they took care of me highly recommend. Quick and easy purchase I was out within In…read moreminutes l..

Raised their rent another 10%. That is now 40% in the last 1 1/2 years. Going elsewhere and that is…read morea shame because it is a nice facility.

There is no way to reach anyone , the AI answering service is actually dumb, we can only hope the…read morefuture of this country doesn't use the same AI service they do..

From the owner: Secure your valuables! 24/7 access, Call now to find out why our custoers love us.read more

We hired Hornsey Moving & Storage to move my mom into assisted living. I have moved 10+ times over…read morethe last 20 years and can honestly say this was the most pleasant, efficient, and high quality move I've ever seen. Three gentlemen showed up exactly on time and had everything over to the new place and set up within two hours. Including a grandfather clock that required special handling. And to top it all off, the main gentleman (I think the owner?) patiently listened to my mom (Alzheimer's patient) repeat the history of the grandfather clock 100 times and every time was just as sweet and pleasant with her. I just cannot say enough about this wonderful group of people!

A friend recommend Hornsey about 15 years ago and I've been using them ever since. I also have a…read morebaby grand piano that they move with care every time. The rates are very reasonable and they have always been great with communication. I definitely recommend this local moving business.

I stored very little here. I got cockroaches in what I stored. I think that says enough.read more

From the owner: Self storage units. Outside Parking. Covered Parking. 24 Hour access. Video Surveillance. Gated…read moreand Fenced.

This storage facility looks nice enough and it is conveniently located; however, I have had…read morefrequent problems with them regarding payments. I have mailed them payments and also delivered them myself to their drop-box at the facility-- I've had issues both ways. Twice now, when I've dropped the payment off at their drop-box, they have called me to say that I was late and ask when my payment would be made. When I explained that I dropped the payment off (check sealed in an envelope) in their drop-box already, I was met with disbelief. On one occasion they checked the drop-box THREE times, according to them, and only the last time did they actually (and suddenly!) find my payment in the drop-box (right were I had left it days earlier! On the other occasion, more recently, they simply said "Nope, we didn't get it," after I explained that I personally put it in their drop-box and I had had a previous problem where it took them three inspections of the drop-box before the found my payment. On an occasion when I mailed the payment to them, they called and told me that they had not received it and that I would need to drop it off promptly along with the late fee. I explained that I mailed it weeks earlier and that I was pretty sure that I had seen the check clear my checking account. They assured me that they had not received my payment. I looked up the date that the check cleared and provided them the check number, the bank it was drawn off of, the date it cleared my account and asked them to please take another look at their records. Still, they assured me that they had absolutely no record of the payment. Finally, I had to get a print out of the front and back of the check (which showed their endorsement stamp on the backside), along with a print out of my bank account showing the check clearing the account and deliver it to them in person before they realized that not only had I made the timely payment, but they had actually deposited the check and it had cleared my account weeks ago! Such a hassle! Not to mention the tone they use when they tell you your past-due (despite really having already paid!)! UPDATE: Please note that the business did offer to offset my account (via a credit in the amount of) the stop check fee on one occasion. I appreciate that since it was a $30 fee.

From the owner: Experience premiere self-storage at Metro East Mini Storage. Create extra space in your home or…read morebusiness with clean, affordable, and secure self-storage units from Metro-East Mini Storage. Conveniently located off Interstate 270 and Highway 157 near SIUE, Edwardsville and Glen Carbon, our climate controlled storage facilities are ideal for storing household items. Premier outdoor storage space is available for larger items such as RVs, boats, and cars. Experience the spatial difference self-storage can open for you. Contact Metro-East Mini Storage to view our unoccupied units. Call today to reserve your self-storage space today.