Amazing service. Total Tax was very patient with my misunderstanding of information that needed to…read morebe submitted, and helped me understand a lot of the changing tax laws.

Patrice has been doing my taxes for the last three years. It's always reliable, easy, and…read moreinformative. She's also very responsive to my questions.

I reached out to Ms. Valentine when I needed assistance in completing my taxes. I was a little late…read moreto receive some of my W-2's so I was nervous in being able to find someone to complete them on time. When I initially reached out, a response was almost immediate putting my worry at ease. Ms. Valentine was so polite and completed my taxes quickly. The process was super smooth and easy. I would highly recommend her for anyone needing their taxes completed.

Professional and very fast to respond. Will be sure to use her amazing services in the future.read more

I've been an loyal customer of Jackson hewitt for 2 years and haven't been disappointed yet in the…read morecustomer service,help,etc.. so I will continue to be an customer for many years to come..

Excellent response time, feedback, and input. When we realized that my specific issue wasn't a good…read morefit for his services, Stephen still went above and beyond to outline a path forward for my individual circumstances at no charge. He also took time out of his day to speak and walk me through next steps. Highly recommended.

Although he wasn't accepting any additional clients, he walked my husband and I through the filing…read moreprocess, answered our questions, was efficient and had great communication!

Ms. Denise was extremely helpful, forthcoming, accommodating, and professional from the initial…read moreYelp request for tax filing assistance to sitting down and knocking out my taxes. I'm also appreciative of her understanding and flexibility working with my crazy and unpredictable schedule. She was upfront about her rates and they were quite reasonable! Thank you so much, Ms. Denise! Definitely got a lifetime customer now!

Excellent customer service. So pleasant to work with. Ive used her tax service for years. Thanks…read moreagain.

I've been working with Mike for a few years now, and he's always been responsive, efficient, and…read morereliable. He makes the process quick and easy, and I really appreciate how thorough he is. He even helped me resolve an issue that came up from a mistake made by a previous tax preparer, which saved me a lot of stress. Highly recommend!

The front page of this firm's website clearly states that you can schedule a *free* consultation,…read moreclicking through the website to see what times are available. Which I did for an in-person time several days out, and got a confirmation email back. Nowhere was I required to enter detailed background information. A couple hours before the The front page of this firm's website clearly states that you can schedule a *free* consultation, clicking through the website to see what times are available. Which I did for an in-person time several days out, and got a confirmation email back. Nowhere was I required to enter detailed background information. A couple hours before the meeting, I got an email saying I could only do a 15-minute phone call. I further got a phone call about two hours before the meeting from Mike Davidow. He was abrasive on the phone, and stated their consultation fee was $400 for half an hour. He kept speaking over me and complained. All poor service. Suggest they start by improving their website and not yelling at people over the phone. Don't recommend this firm.