Filling Jointly , every Year the Price increases by $30-$50, making it last year (2024) $280. So this year I called to ask what the cost was,I asked to speak with Dario. I was helped by Sabrina, she insisted in knowing what the purpose of my call was about, I explained,, they never called me back with a $ amount, I called again after one hour, they picked-up , I guess saw my phone number and just HUNG-UP.. Oh well, I don't Need your Services Accounting One... Bye-Bye ... ' read more

Plan awful, extremely unprofessional. Daríos WIFE makes it more unpleasant than it already is. I highly do not recommend.

Darío has been doing my taxes for the last 4 years and was recommended to me by a friend/ coworker. When I've waited in the office it's been long but the actual session is pretty quick. He knows what he's doing to maximize your refund which I appreciate. read more

Sometimes it's worth going to a business despite the reviews. My best friend recommended this accountant and spoke highly of their services. By accident I came across their Yelp review when I googled the phone number for an address to enter into my GPS. If it we're not for my friend's recommendation, I might likely have not used their services. I am glad to report that my experience went very well. I arrived a couple minutes late, yet the beautiful and kind receptionist helped me out with parking, completing my initial paperwork, and even assisted another patron with changing the TV station because he disliked the show at the time. All this whilst balancing her other duties and taking multiple calls. As per my friend's recommendation, Dario took care of me with kindness and empathy. He was completely professional and ethical, going out of his way to provide the best service. It took no more than an hour. I never felt rushed. I grabbed some business cards so I can recommend my parents and other friends accordingly. read more

Every year that I've come I've experienced a different issue. I've let it slide before but now I'm done. The first year my husband and I came the accountant suggested filing separately and I wanted to ask questions to clarify how that was legal and how it would benefit us financially versus filing together and sought simple clarification. Dario (the only accountant in the practice) was obviously annoyed with my questioning and therefore I let it go. Strike one. (Dave Ramsey- a well known financial expert says to work with finance professionals with the heart of a teacher- Dario, in my experience, does not have this- I should have found someone new but CPAs charge upwards of $400 for filing taxes so I decided to give him another shot.) This year (2016), I arrived to my 11 am appointment on a Tuesday at 10:30 am. My husband and I were the only ones waiting and Dario was not in the office. My husband was told he would arrive at 12 pm. The employees then conversed with each other to say that Dario was at a cardiologist appointment with his mother and he would arrive by 12:30. Having noted that this was said to another employee and not the client says a lot about their care for their clients and lack of professionalism. Also the word "appointment" doesn't imply an emergency in their part but rather a planned event. Beyond that, we were given a run around and later told that he would arrive at 12:30 pm. We were advised to leave and grab lunch and come back. Meanwhile by the time we left there were two other clients with later appointments waiting. We had our one year old with us and weren't expecting to have to wait over two hours when we already had an appointment. (Additional note: it's common knowledge when you go here any day that they usually make you wait an excessive amount of time even with an appointment- strike 2). Upon returning by 12:20 pm the accountant had yet to arrive. We were also told nothing - given no update from the receptionist upon walking in. By 12:30 I nicely told the receptionist I was leaving and cancelling my appointment because I felt the situation was unprofessional. She said nothing. No apology. No acknowledgment. Upon posting my review and this situation on Facebook, the company's response was again, not an apology, but to attack my character as a person. My complaint is simple: tell your clients the truth. Let them know what time you do expect to be in and ask them to either wait or reschedule. And don't attack their character when they call you out on your bad practices. Their responses on Facebook show their character and lack of understanding for what my complaint really is. Strike three- I'm out. read more

I made an appointment and had to wait an hour before being attended. The Support staff is the only people you'll talk to, the actual accountant only sees you for 5 minutes (just to sign the papers). To top off the rude experience in their office, the IRS informed me they had filed my taxes wrong because they failed to ask me basic questions. When I contacted them to resolve the issue they yelled at me and refused to take responsibility and help me without paying more than the $125 initial fee. I was never able to speak to the actual accountant about my issue. Horrible service and very poor quality work. Would NEVER recommend! read more

This is the worst company to file your taxes. First, it took the longest time to do it giving a lot of excuses. When the taxes were done they told us to pay certain amount which we did. After many calls asking for a copy we found out the amount to pay is different. Since the day we found out about a month they having responded to our messages. We called IRS but they are very busy with the benefits pay and says to call another day. This is the first time using this company and it will be the last. read more

If I could leave 0 stars I would. This place has terrible service. I made an appointment a month in advance. The day came for me to do my taxes so I showed up 30 minutes early and there were two women in front of me. After waiting an hour and half the women informed me I would have to wait another 2 hours. I was very upset because I was going to be late to work if I waited so I asked if I could leave them there and come back when they were done. A week went by and no one called me so I called them and they informed me they still weren't done. I called the week after about half way through the week very upset because honestly I only have 2 W-2 forms and my I am a dependent.(The person who claims me had already done their taxes at this same office so it should have been a 15 minute app.) I picked up my forms and ended up doing my taxes FOR FREE on Turbotax and guess what? It only took me about 15 minutes to do so. These people waste your time and could careless about the customer. All tax season my friends have been asking me for advice on who to go to and I have told everyone I know "Do not go here!". Also side note when I called upset the staff was rude and didn't even allow me to express my concern, she gave me a very nasty attitude and I will never come here again and they have lost me as a customer and my friends/coworkers. The accountant did not even bother calling to apologize for the whole mishap. Do not take your taxes here. These people will give you a crappy attitude and waste your time. read more

The only negative thing I have to say about this place is that you will have to wait five hours to get your taxes done.

My husband and I have been looking for an accounting home and came to see Dario for a "second opinion" after a surprising (and not in a good way) initial preparation elsewhere! He was thorough, made a well-rounded inquiry of our expenses and taught us a few things along the way that will help us when we see him again next year. In the end he saved us about 30% from our initial preparation. So glad we made the trip to see him!! read more