Absolutely the Best People! Bought a great set and it's been 100% since day one. And whenever we needed something else, Ms Shirley is always pleasant and gets it. And the "Prices!" Best around! Whatever you need in this way, this is the Best place in the area!!! read more

JEFF came to the house to repair our 2025 GE gas range that we just bought. We tell him that it doe NOT hold time and that the digital panel goes out at random. It has been doing this since we bought it. He proceeds to blame rats for the issue. After taking it apart he said "its clear its not a rat issue". After this he proceeds to start blaming my home that has no wiring issues at all. All other appliances in the kitchen work fine and has never had a issue. Our last range worked fine on the same outlet. Jeff has a EGO bigger then his head. He then acted like he is now a home Electrician lol. He got butt hurt and stormed off without putting the brand new range back together. I'm now left with a high dollar range tore apart. DO NOT LET THIS GUY OR COMPANY WORK ON YOUR APPLIENCES! We had the stove on our front porch because we have DANES and they aren't trustworthy near strangers. He proceeded to say he needs to work on it in its natural environment. JEFF all you need is power to work on a gas range. Any licensed tech knows you cant work on it hooked to gas especially half tore apart with an electrical issue. Folks this place and tech JEFF are clowns. read more

DO NOT GO HERE OR TRUST THEM!! The office smells like weed, the secretary was obviously stoned on something, the little one, and the owner has no clue what goes on in his store! The ONLY helpful one was the nice blonde girl with glasses. I was going to buy appliances but immediately changed my mind after smelling the office and being greeted by the mean secretary. I took my money to Lowe's where they are professional and I knew they weren't stoned and that the appliances are clean. This is the worst place in Princeton and beyond to buy appliances. I'd be scared the cops are gonna come in and bust them while I'm there. Dangerous. read more

I had used this company in years past for a refrigerator repair and a washer repair and they were excellent. Not so much now as I can agree with the other reviewers that their office manager is rude and combative and after waiting almost 2 months and paying what I could have gotten a new dryer for I still had a dead dryer. After 3 service calls my dryer still did not work, as last tech said he installed controller board but could not test as I had electrical problem and he recommended a electrician friend of his. The friend came right away and said I had no problem with my electricity on dryer and breaker and outlet and the ace appliance tech had tested it wrong (paid him 150).... When I talked to ace they could not send someone for another few weeks,. So I called an appliance repairman who said dryer plug needed replaced.. I paid him even more dollars and dryer runs finally... Don't know what happened to this company but it is sad,... the repair guys may be fine, I don't know, but the office manager started screaming at me when I called to tell them I did not need another service call.. DO NOT USE! read more

Absolutely horrible service. My washer stopped working in August. I had an appointment for September 2. That appointment was kept an the service technician checked out the washer and found the issue an said he'd order the part an be back in a week or two. They've scheduled 4 appointments since an canceled at the last minute every time an had an even sadder excuse each time. Today it was that they put the part on the wrong service van. read more

My $2000 refrigerator broke after 4 years. Lowes referred me to these clowns. The first thing they did was push the date of service back a week from what Lowes promised. On the day they wer supposedly coming, my son and mother in law were both here all day and the doorbell never rang. However, my wife and I both got phone calls from the company (neither of us could answer due to the fact we have jobs) saying that the tech showed up, nobody answered the door, and after 5 minutes he left. I returned the call, and the rude woman answering the phone scolded me and said it would be a week more before they came, and that it was my responsibility to have someone available. (Meanwhile, 2weeks without a fridge already). I explained that there were two people over 18 available that never heard a doorbell. She, in her most obnoxious manner essentially told me I was lying. I was too angry to continue, so I simply hung up and referred this clown show to the better business bureau. My wife called back later. Turns out, the tech bravely stayed in his truck, never rang a doorbell, because he heard dogs barking and worried for his safety. My two spayed female poodles probably did bark, but were inside all day, and my 83 year old mother in law "never even bothered to walk out the front door, down the stairs, and around the corner" to find this poor tech trembling in his seat. Don't waste your time folks. Previous dealings with them they at least showed up, although they never actually fixed anything. This time they showed their true colors. I am pro small business as anyone, but this business needs to fade away read more