Wonderful staff, extremely helpful, made switching a breeze, helped lower my rate - would highly…read morerecommend!! Also, have helped several other I referred

A complete disappointment. Avoid. Lack of information, a lack of customer service and an attitude.read more

The customer service at NFCU is top notch. All the tellers and staff are friendly and…read moreknowledgeable. AnaRea Buckley is teller that stands out and goes the extra effort to ensure all your questions are answered and your needs are taken care of before you leave. NFCU has some of the best interest rates for checking / savings accounts, credit cards and loans. For credit unions you can't go wrong with Navy Federal.

Completely unhelpful in every possible way. My mother passed away so my father, who is a joint…read moreaccount owner, and I went in person with death certificates, IDs, etc. to get me added to the account to help pay the bills. We were told by Madison that it would have been much easier had my mother taken care of adding me prior to her passing. Sorry that wasn't our top priority while she was in the hospital for 22 days and hospice for 3 before she passed. Silly us! Long story short, they can't do anything to help in any way, and we need to wait for Tracie with survivor support to get back to us in "1-2 business days" to tell us that we'll need to close the accounts and open new ones. You can count on that happening...new ones at Wells Fargo across the parking lot. They also have the wrong phone numbers and email addresses associated with the accounts and we can't even get those corrected. A completely useless visit. Wells Fargo, on the other hand, was able to add me as a user to their joint accounts with no issues at all. So, it's not a banking industry issue, it's a Navy Federal issue. It's exactly why I personally stopped using my account with them years ago. Their motto is "Our members are the mission". Yeah, if the mission is to be unhelpful and add a bunch of red tape to a simple process. I'd give zero stars if that was an option.

excellent financial products and customer service. emploees work well together as a team.read more

The slowest service every. Single. Time. I've literally had time to leave my car in the…read moredrive-through, walk inside, do my business, and walk back out to the drive-through and the car in front of me will still be there

She was helpful. Took her time with me explaining everything. Very sweet lady…read moreWould come back again.

Very persistent selling strategy. Will not leave if you don't set an appointment or buy any policy…read more The least they expect is 100 dollars from you for signing up for some so called associate. Should not be allowed to be in business. They are not looking out for your good, only their numbers of recruits. I've seen other multi level marketing companies but none as worse as this.

Great Company! Great products! Great Leadership! Great System! But it only works if you do. It's…read morenot get rich quick. It's an opportunity to truly build something with a group of people that have common goals and that takes work.

These people are racist, unprofessional idiots. They were so…read morenasty! Why are you in a customer service profession and you don't like all people. I was the first customer in the building at 8:02 am, they open at 8 and the door wasn't unlock and despite the down poor the evil lady at the front desk took her sweet time. Despite her being so nasty and so rude, she told me that she didn't have anything available yet a guy came from the back and said I can take someone and she told him to take the white guy that came in after me. It was a lot more that took place but I'm not going to waste any more energy on these two racist. Anyhow, I ended up walking out and the lady said I'm such a nasty tone "Have a lovely day ma'am" she's so lucky I have a lot to loose if I addressed every nasty, evil, ugly attitude person in customer service. 45 minutes later update: I just left the H&R Block in Norfolk on Popular Hall Dr. and Jenean was so nice. She apologized for the antics of the nasty people at the Lynnhaven location. She was very professional.

Outstanding service. Our tax preparerLloyd was great! We had a complicated tax return and Lloyd…read moredid a great job figuring it out. It took longer than expected, but it's all done and the returns were excepted. I will be going back there again.

I've been coming to this Branch of Truist Bank for many years because the staff is always friendly…read moreand helpful with my banking needs. They are conveniently located near the corner of (825) Volvo Parkway and Greenbrier Parkway in a heart of Chesapeake. Other than the name change, I have not noticed any other changes since they became known as Truist.

I loved my visit to this branch. This is my first time at this location…read more The wait was minimal and the greeting was cheery and upbeat. I came to withdraw money for a cool DYI floor tile project. I shared my project with my teller (no one was behind me - hee hee). She had a great suggestion for the grout color. Full-service banking. Anyway, great service. Quick transaction and lots of giggles! I would have given 5 stars but getting into the parking lot is sketchy and scary in such a high-traffic volume area. You must be brave!