I came in to deposit some funds into my card and I saw Luis and help me get to the right card for me and explained to me more options and got to get the flare card and now I am on the right track he help me set the app and took his time. Excellent customer service. I highly recommend this place for your financial needs. Kindness forward one person at a time. read more

Ricardo and Luis are super thorough and professional, 5 stars! The operatio is tops and fair in their fees. Customer service is impeccable. Must recommend them and their follow up also. read more

Great experience! Everyone working there was extremely helpful and friendly when I cashed my check!

I have been a customer of ACE for years. Many loans and always paid off on time. Then one loan is late being paid. About 2 weeks. Then paid in full. After years of loyalty , returning time and time again I'm now told I have a bad history. Please be clear this is not regarding one individual location. This is corporate. I will take my business somewhere else. So should you come Here, sure. Only don't expect this company to care about you as a customer Kenneth Campbell read more

I've been coming here for a long time and the service is very good! Louis and Sandy are the best! Keep doing a good job! Very polite , friendly and good customer skills! read more

Had to pay the teller an extra service charge because I'm not a member but at the end of the day got my check was cashed and walked out within minutes. I'm used to waiting for hours in line where I went to a place in koreatown. Zero line and friendly read more

Ace Cash Express is worthless trash. Been going there to cash my checks and load the money on my Ace Flare & now Metabank card since last year in anticipation of loading my upcoming commission solar & home remodeling company checks that I've been patiently waiting to receive after training in that industry for over a year. I finally got my first check this afternoon and was so excited! So I went straight to the Ace in Glendale on San Fernando road to cash my check so I could order a Mother's Day gift online in time to reach my mom in Apple Valley by Sunday and they didn't cash it. The owner of the company was even there with me because he had just dropped of my check at my house and went with me to Ace. I've cashed company checks there for other things and it is the same exact company and contact information. The phone number on the check is the business phone number which forwards to the business owner's cell phone who again, was waiting for me in the parking lot. I called him inside and he explained that to the cashier, but the cashier very condescendingly said to me after the owner walked back out "we can't cash the check because it looks suspicious since the owner is here." So if the owner would've stayed in the car and the cashier would have called to confirm with the owner WHO WAS OUTSIDE it would have been ok if the cashier wouldn't have known he was outside or seen him? Idiots. You had one job Ace - I'll be opening an account at Chase tomorrow and cutting up my Metabank card tonight. I've cashed checks from my company and many other places there before and go there regularly and had pride in not using the main banks but this was embarrassing, insulting, maddening, AND YOU RUINED MOTHERS DAY FOR MY MOM. You lost a loyal customer today. FU Ace - from me and mom. read more

Had been in that situation to have to get payday loans. And places like this even if it's much in emergency it has helped.

Kim was on her game big time!!!! I had someone try to pass off some bugus Money Orders and she was able to verify them for me within 5 seconds... She saved me from lossing my money had I shipped a few items... Thanks Kim you Rock!!!! read more

ACE Cash Express - Check Cashing/Pay-day Loans Near Me - Glendale, California

Sitting here waiting for the place to open. Yelp and the business door says they open at 8am but it's 5 minutes to 9 with no one in sight. A little irritated because I've been waiting 30 min and can't start my day til I get a payment taken care of this morning. The staff is nice tho but I'm pretty lenient and this is just unacceptable right now. read more

Locale open.6.days at 6344 , South.East corner @Sonora on S. F. "The.Best.Most Helpful Array" of services available in its neighb. Thus always plenty o' folks are waiting yet QWIC.Lines not frustrating ! Staff helpful. Accurate and friendly ~ effient , confidential $$ matters etc. Highly recommend. Same owners / workers many years' reputation. read more

Rude, disrespectful and unprofessional. I went to this location to get a copy of my money order, but none of the clerks wanted to do it. When I told them that I researched and they should be able to do it because they are moneygram authorized agent they repeatedly told me off and said that they dont have access to money gram's system, which was a lie, because I called the money gram and their representative told me to pass the phone to the "Ace cash express" agent and explained to them how to do it. They didn't want to do this process and instead of helping me, instead of calling money gram for help, they asked me to step aside and refuse service to me. During this process the two clerks spoke to each other in their language not English! Which I found it rude, because my conversation with them was in english.They obviously did not want me to know what they were talking about. read more

First time going here since I always go to eagle rock cos its by my house. I use ace cash for my direct deposit checking account. I got my direct deposit 2 days early. Joanna is friendly and courteous even shes alone by her self in a very busy day. I gave her 2 thumbs up on her hard work. read more

Worst place to go to if you're in need of ANYTHING money related. The customer service here can be compared to complete and utter shit. This elderly woman barely walking went up to a worker who was doing busy work and asked a simple question and she replied "I'm not on the clock doing this work and I'm not getting paid anything so forgive me if I don't want to answer your question" ... 1. Calm the fuck down, no one did anything to deserve your crabby mood take it up with your boss 2. Everyone has a job they may hate but still have to go to 3.DO NOT TAKE IT OUT ON INNOCENT PEOPLE BITCH. read more

Rude customer service. Delays. Unnecessary fees. Everyone there is not helpful whatsoever

the ppl r nice b/c the fees are so high. do not go to any ace cash express to cash checks. there fees are ridiculous. they compensate by giving you a coupon. that expires in a week. read more

Worst ace cash express I been to. My go to Ace is the one located in Eagle Rock. I was in the Burbank neighborhood (on a Saturday) and needed a roll of quarters. The lady there at the time asked if I was a customer, I made her aware no that I wasn't (why does it matter first of all?) she stated that they normally do not provide change to non customers but that she will make an exception this time. I was so baffled by her statement, I visit the Ace place in Eagle rock and cash my payroll checks and ask for one roll of quarters on days I'm not cashing checks and I've never heard the employees there tell me that they cannot provide me a roll of quarters, William working at the Eagle rock location never gave me customer service like the women in Burbank did, he provides the best customer service which keeps making me come back. I was so upset by her comment that I told her "you know what, I'm sorry to make you work and to cause you so much trouble for a roll of quarters" and I left. NEVER GOING BACK. read more