Extremely knowledgeable and professional. Their service is top notch and I highly recommend them to…read moreeveryone.

Went in to pay a toll & the girl at the counter, looked like a young beautiful Oprah (wish I could…read moreremember her name) very helpful & sweet. They did not have the Co. That sent me the toll bill in their system to take my payment & she went out of her way to help me find a location. Would have given them 5 stars, had they been able to take my payment ;)

Alicia was very helpful and professional, she was able to answer all of my questions with…read moreknowledgeable understanding. Polite and greeted me with a smile! Great speedy service!!!!!

I had the best customer service experience with Beverly today. She was so so kind. I've been…read morebattling depression & she was kind enough to ask how I was doing plus words of encouragement. Despite the computer issues today, she still provided excellent customer service & was very patient plus called me back as promised. That meant the world to me. Kudos to Beverly!

This branch needs to improve drastically. They cannot take my digital version of my card to start…read morewith. Then cannot help me get a cashiers check since their system cannot verify my account. They tell me why don't I pay with my card when obviously I'm there because this is what I need. Then they pass me to another teller and same problem. She stated a manager would be able to manually override it, but there's no manager there since she's on vacation. She proceeds to tell me to go to another branch since they might have a manager to help me. This is ridiculous! I will not be coming back to this branch again and possibly altogether stop doing business with this bank!

The worst experience i have ever had on a bank. I was refused service due to a minor…read moremisunderstanding or miscommunication, after waiting for over half an hour. I guess being in a higher possition as a manager gives them power to act like they want. Just save yourself some time and go to the next bank. Definitely not worth it !

I'd like to receive a better service the next visit…read more We wanted to send money to Perú. And the condition ONLY CASH. I saw. Publicity about loans and I decided no to ask about for a tough service. Then, we looked for the money in a near ATM, when we came back, imagine what it was Closed for lunch time untill 1.pm thru 2pm Have a great day every customer count!!!!

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This place is worst than a guy robbing you at gunpoint . they charge you fees over fees to have a…read morecard with their bank . you pay to deposit you pay to withdraw and you pay a monthly fee

I wouldn't use ace cash express again, there is way too much red tape just for you to get your bank…read moreverified and no one in their call center is very helpful.