I have completed my personal taxes with this company for a couple of years now. I never understood…read morewhy it takes 6 weeks or longer to complete personal tax returns for a single individual. However, that was not where the problem started. I am disappointed in their customer service & accountability as a company. I received an email from Vanessa stating that my tax returns were completed and she would be processing a payment of $475. She stated that the charge would take place on March 18th. I expected the payment to be withdrawn on the date that she mentioned in the email. Well to my surprise, I get a notification from my bank a month later stating that a charge of $475 was denied. I was confused because I did not buy anything for $475. I was a complete wreck thinking that I had a fraud alert on my account. After diving deeper into what occurred with my bank, I realized that the company never withdrew the amount on March 18th & was trying to make the withdrawal without notifying me (a month later). I called Andrew, who was no help, to let him know what occurred. I told him that I do not mind paying what is owed, however, as a customer I should have been made aware of the mistake that occurred. I have multiple accounts and move money from one account, to the other quite frequently. As someone who works in customer service as a healthcare provider, I am disappointed in how this occurred. Our economy is in too horrible of a shape right now to not notify customers prior to making any withdrawals. Especially when it is occurring a month later outside of what was originally stated in the email provided to me.

Excellent customer service and professional, competent accounting and tax assistance. This company…read morewas just what our medical practice needed to help us stay up to date with so many accounting needs. I rest assured knowing I can call any day of the week and speak with a friendly, helpful, knowledgable person to obtain clarity. And, that all of my payroll, tax reporting, and book keeping is in perfect order is amazing!

Some months ago I set up a preliminary meeting with Lisa as part of due diligence in finding a new…read moreaccountant for my business. I found Ms. Beitler distant and lacking the enthusiasm of having me as her client one would expect at a first meeting of this nature. Thankfully, I found another CPA with genuine warmth and authenticity whom I hired. Suffice it to say that first impressions speak volumes. One should never lose sight of the axiom that the client/customer is the most important part of any business.

Lisa Beitler has handled both my personal taxes and 5 other business taxes for the past decade…read more She is one of the most responsive partners my business has had the pleasure of working with. Her advice is straight forward, to the point and always accurate. I have referred several other professionals to her and there is no one else I would trust with keeping my finances above board. The one star review left last year is laughable. Lisa is a CPA not a high school counselor. If you need a hug, call your grandma. If you want someone who knows her stuff and is more prompt than you could ever imagine give her a call.

Anna Higdon was professional through and through. She was fast and accurate with my return. She…read morekept me up to date as to when I would be receiving my return, and best of all was able to find tax write offs for me that no other preparer had before. I was very happy with the Pure Diamond Firm and have told so many people about their services!

Maximize your refund and streamline the process by choosing Ms. Chimira Coleman for your tax…read morepreparation needs; her expertise ensures prompt responses within 24/48 hours. Trust the process don't rush it! Tell her Ineshia sent you.

Never again! I called this lady multiple times regarding my income tax being red flagged by the IRS…read more& she never called back. I only got a call from her when I told her I was going to call the revenue service myself because something is not right. My new tax consultant is having to deal with what she entered. Would not recommend this service at all!!!!

Ayanna Calvin with Top Tier Tax was absolutely amazing to say the least. Every single question,…read morelittle or big, she answered without hesitation. She was courteous, fast, and got me the most money back when it came to getting my taxes taken care of. I would 1000% recommend using this company to fill all of your tax needs. They also do book keeping and help you fix your credit.

I was in a bind. My tax return had become complicated and I no longer wanted to do it myself. I…read morefiled an extension. Then, as the final due date became due I reached out to Ms. Askew and she was there, fast, efficient, very friendly and accurate. I forgot to tell her something! She took it in stride, recalculated the return and we were done! Finished on time! I will definitely be using her again and recommend her to you! Ken

Donna helped find me write offs for my company I didn't know I could use. I am forever grateful for…read moreher knowledge and guidance through the whole process I will always use her

The office of Donna Edge, CPA took 2 months to prepare an uncomplicated income tax return…read more Preparation of previous tax returns has also required weeks longer than the date I'm given at the outset. When I checked on my return, the receptionist stated that my return would be put in the 'pile to be done' and weeks later she told me the exact same thing as I guess it had not really been moved to the 'pile to be done'. There was a great deal of confusion with the receptionist, who also seemed as less than professional, as she felt entitled to make a comment about my tax return.

This service helped me to get the verifications I needed because I file my own taxes. Thank you so…read moremuch. 4 stars instead of 5 since they were a little more higher in price but my mortgage person she said they were the best ones to use so I did.

We had run into a bit of an issue with our 2017. The original person who was supposed to do our…read moretaxes never submitted them. I called her and explained our situation and she was very professional from beginning to end. She was able to get our taxes submitted very quickly. We will definitely be using her again!

Absolutely great service! Very helpful and knowledgable with questions regarding your taxes! Also…read morevery nice and patient as well! Always responds whenever I email or text her and have a question about my taxes!