DO NOT TRUST KARINA WITH YOUR INFORMATION!!!. Karina keeps it threatens she has it and will not give back!! District supervisor also useless.On July 5th I went in to deposit a check. Everything seemed normal I filled out a paper with my social birthday and references. Karina stapled papers and handed me back my ID along with them after asking if that was it she said yes and I went on with my day. About 30 minutes later my phone rings but I was in the shower so my fiancé did not answer it. Then the phone rings again, again she doesn't answer it. Then it rings a third time my fiancé gets concerned so she answers. Karina RUDLEY told my fiancé that I "took her check" and needed take it back. My fiancé let her know I was in the shower and would have me return it today. In less than 30 minutes she had called my phone 10 more times, and on top of that MY BOSS AT MY PLACE OF EMPLOYMENT. Yeah that's right she used my personal information that I had given her to contact my BOSS to tell them MY personal information making it seem like I have banking issues even though not even 45 minutes prior my fiancé had told her I would return it! BEFORE the 10 phone calls and call to my employment. Karina would not stop harassing me she then proceeded to text me. I replied telling her I wanted corporates number as I was in disbelief that she not only made a mistake and was blaming me for giving me back my check making me seem like a criminal even though everyone knows no one can reach over and grab their things behind the glass I can only take what is given to me but was also harassing me and using personal information given to her to contact my freaking boss. I told her my fiancé would bring the check with her to get the corporate number. My fiancé went in with the check and was given a CUSTOMER SERVICE number by Karina NOT corporate and my fiancé questioned why Karina harassed me and my place of employment in less than an hour of me leaving if she had already been told I would return the check and her excuse was that my fiancé was not me so she had to get in contact with ME. So then why the heck would she contact my employer and tell him if he's not me either? My fiancé showed the check and asked for my paper with my social birthday and personal information. Karina reached for it then stopped herself and said no he needs to come get it. We contacted customer service AND corporate and was given two ticket numbers saying that the district manager would contact me in 24-48 hours to resolve the situation. Needless to say they absolutely did not call this was on July 5th it is now July 10th. I told them on the phone I wanted my personal information back and they said she should not even have it as it is policy to shred immediately. She clearly did not as she reached for it while my fiancé was there. So after she refused to give my fiancé the information my fiancé returned home with the check. I went in and Karina literally refused to give me MY own information saying she would NOT give it to me until she got the check and that she didn't know why my fiancé was being so CRAZY immediately smack talking my fiancé. Upon speaking to her district manager she returned the paper with my personal information and word for word said "it doesn't matter I have all your information in my POS system anyways" CLEARLY AN ABUSE OF POWER. She even told me she would continue to contact my boss! Just know if you go here they literally threaten to having your personal information!! Who does that! After harassing me & my place of employment in less than an Hour AFTER being told she would get it back even though we had to go out of our way to return for her mistake which originally was not a problem she was told it would be returned before she began to harass me and my job then hold my information hostage. I was waiting my review pending how this was resolved by the district manager and since they chose to ignore it here I am letting you know that your personal information is not safe with Karina she does not shred physical information and threatens she has it regardless read more

Savon was such a sweetheart she took the time to help me with everything. Even though her manager was making thinks very difficult to get my check cashed and getting a Flare account set up. Savon worked very hard and desire a lot more credit than this. Thank You Savon Donald Childress read more

Friendly and helpful staff. Ana was professional and helped and answered all my questions .