The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

We had Jake as our technician and appreciated the work he did with installing our entire security…read morepackage. He was respectful of our time and had to get the work done in two trips but he gave it special attention and care as he likely would have for his own home.

Although I did not move forward with the work, I want to highlight how professional and helpful…read moreGomez Netsolutions was throughout the process. They responded promptly to my inquiry, communicated clearly, and arrived as scheduled. They conducted a thorough evaluation, explained their findings in straightforward terms, and provided a reasonable estimate. I appreciated their honesty, technical knowledge, and the fact that there was no pressure--just solid information and helpful guidance. Based on my experience, I would definitely recommend reaching out to them for an estimate. They are a great resource if you are looking for a clear, professional assessment of your electrical needs.

Jorge replaced several cameras for my home. He was very professional and explained exactly what he…read morewould do and how long it would take him to complete the job. The quality of his work is excellent and his pricing was fair for the work preformed.

Ageint Security's alarm system has been dependable and easy to use. The equipment works well,…read morealerts come through quickly, and the system gives us an added sense of security at home. Installation and setup were straightforward, and everything has worked as expected. Definitely happy with the system.

I got involved with this company years ago, and unfortunately the system has never lived up to the…read moreexpectations that were set during the sales process. Based on my experience, I can't recommend it to others. The sales demo was impressive. They demonstrated a camera capturing a readable license plate from approximately 200 yards away. In real-world use, my experience has been nothing like that. For example, when my neighbor experienced a theft directly across the street, my system failed to capture any usable images that could help identify the suspects or their vehicle. When I raised these concerns, I was told the poor image quality was because I was viewing the footage on my phone. I purchased a high-quality monitor to eliminate that excuse, but the video quality remained well below what was demonstrated during the sales presentation. I also purchased what I believe was an eight-camera system, including a PTZ camera that was advertised as automatically tracking people and vehicles around my home. Despite multiple service visits to "fine tune" the system, it has never performed as advertised. The tracking has been inconsistent, and the overall performance has been disappointing. Another frustration has been the lack of documentation. I was never provided with clear information explaining the capabilities, limitations, or proper configuration of the various cameras, making it difficult to know whether the system was operating as intended or simply not capable of delivering what was promised. Now, with the company's Chapter 11 bankruptcy, I'm left feeling that many of the promises made during the sales process were unrealistic. Whether the issues stem from overpromising, poor implementation, or something else, the end result has been the same: a system that has not met my expectations despite repeated attempts to resolve the problems. This experience has been an expensive lesson. I genuinely hoped the system would provide the level of security that was advertised, but after years of ownership and multiple service visits, I cannot recommend it. When friends, neighbors, or coworkers ask for advice about home security systems, I encourage them to carefully research other options before making a decision.

Holy Cow! You may want to think twice about using this company! I hired them to do a simple job. I…read moreneeded two Cat5 drops installed at my home and to mount two wireless access points. It turned out to be a fiasco! (It started on a Wednesday) He ran the drops but did not understand the instructions for using the Aruba wireless/ HPe access point mounting kits (part number: AP-220-MNT-W2W). In the process, he cut up and damaged one of the mounts as well as made over 8 screw holes in my ceiling. When he was "complete" he quickly took my check and left. Within the first hour of his departure, the AP's received power via POE, but no data. I immediately called and texted him about the issue. He assured me that he was currently going to his next job, but would return the following day (Thursday). The next morning, I texted him at around 8:30 am to confirm he would return that day to correct the cabling issues. I received a reply, that he was indeed planning on returning that day to fix things. At 2:22 pm, I once again texted him to see what the ETA was on returning. His reply was that he was finishing up a job and would text me when he was on the way. At 6:33 pm, I received no calls or texts, so I once again texted him to see if he was indeed still coming. The reply was "I'm heading to pull footage for the cops", whatever that means..... After that text, I never received a call or text again. Fast forward to Sunday, where I had to hire another cabler to come in and fix this guys shotty work. In short, he made several unnecessary holes in my ceiling, cut up and damaged an AP mount kit, and literally mis-wired the RJ-45 end connectors. He literally flipped the pinouts from left to right. In short, clearly, this guy is a jack-leg who doesn't know what he is doing with regards to Cat5 drops, RJ-45, Ethernet, and keystone connectors. He tried to take the "money and run", so I had to put a stop payment on the check.

GHS destroyed a $360 security camera during a 6 hour installation where nothing was accomplished…read more Went to mediation and agreed to a partial settlement. GHS didn't pay it. Successfully filed for default judgment. Reached out early November in hopes of getting paid something. He promises to write a check but doesn't say how much it's for. A month goes by and no check. His response was "I thought you had received it". Yeah right. Then he says he will drop it off at my house that day. Again no check. Now he's saying he didn't mail it because I wrote a bad review and if I want any money at all I have to delete the review. Wonder how many other people he's pulled this with? This man has not kept his word to me so many times I'm losing count.

Fast and very responsive, detailed explanation of the job and great value for the service!read more

Used them to troubleshoot my computer which was starting to have issues…read more They did the trouble shooting that day and offered 2 solutions. I chose to have him build me a new machine. Very reasonable pricing and he used everything he could from my old machine. The new machine was done the next day and runs great and looks great. Will use them again as they did not try to push extra equipment on me and did the work quickly.

SUPER helpful!!! I got locked out of my Liberty Safe (power failure, not user error), and Cameron…read morewas professional and efficient. I was able to schedule an appointment within a few days. Cameron was on-site and called the Liberty folks to exchange information. My safe was unlocked and reset within an hour. I will definitely use them again for future safe and lock needs.

We called them the day before we went and they were very informative and helpful over the phone…read more They gave us a quote and it was cheaper in person. They were extremely fast and friendly! I would recommend them to anyone who needs key copies for cars and reprogramming. We got my Mazda car key cut and copied for $75 before tax.

This Vivant company has been a nightmare since my service was transferred to my new place... I've…read morehad 3 cancelled appointments without my knowledge .. no call no show! Also once my security system finally was installed the tech connected the camera to the light switch so every time I turn off my light my camera automatically goes offline .. On top of that when I called to tell them what the tech did they wanted me to pay $100 to have the tech fix the problem .. I'm just waiting on the bull crap I know I'm going to hear about my refund ..

I know people say this all the time but if I could give ZERO stars I would!…read more I have had this service for 3 years and all 4 of my cameras have worked properly for about 6 months of the 3 years. Sure does not make you feel safe! In addition I have called at least 4 different times to cancel and the will not let me out of my contract. They have sent technicians out 3 different times and each of those times they get the cameras back online which lasts about 3 weeks upon which they got back down. I just think is a travesty that this company can get away with robbing people monthly and not have to come through on the service contract to provide the service but I can't cancel without having to jump through hoops and paying a $2000 early termination fee to buy out equipment that does not work!!! I have AT&T at my other property and have nothing but great service and great reliability! I highly recommend! This should be illegal! I'm so mad right now. Well it just went from BAD to even worst! They scheduled a "Last Chance" resolution appointment for the second time today to see if they could get the system to work. Which likely it will work for a couple weeks and go out again as it has the last 3 other times they have sent techs out. So they just called to cancel the "last chance" appointment and rescheduled for later this week. Bet if I was a NEW customer the would have been here today to trap someone else!!!! DISGUSTING!!!!!