Friendly staff provide exceptional customer service and stock unique parts unavailable at major…read moreretailers.

Just a honest man who runs the place. I had an experience that was embarrassing yet teachable and…read morehe just made it seem forgettable after a few minutes trusting me to do a thing He wouldn't normal do for a customer. Now it's a place I would love to shop at for my tools and materials just because the environment. I would say this. Go and find out what this mean to you !! Michael

The store always has whatever i need. Today was a shovel and some cinnamon licorice…read more The store is well organized and today they had a vet there gocing the rural population shots for their dogs and cats. A community service.

I've been a customer for ten years at the Dunnellon store, and the manager, Eric, has always been…read moregreat. He matches prices, and if a bag is ripped takes off on that if I have to bring anything back, there is never an issue. At times i may have to go to Ocala store have not gotten the same experiance there bring back moldy suppliments and feed, i would always go to Dunnellon to return it the other manager there shes not so pleasent i belive her name is Brianna even when i complained at Ocala store the worker new exacally who I was talking about so shes had many complaints..She had a fit that I came back for the same product that was matched. She seemed aggravated im like it's in the computer...ERIC IS THE BEST MANAGER AT DUNNELLON.......I will always end up there ....

Service tech came to my home to repair the dish washer. Dish washer was going to cost $700 to…read morerepair. So, we decided to purchase a new dish washer and have it installed. We asked that old dish washer be put in the garage. When we came home, old dish washer was gone. When I called the store to ask, where my old dish washer was at. The owner responds with "unfortunately, it's already gone". I would not recommend doing any business with this company. This incident will be reported to the Better Business Bureau. Regards, Rhonda Ficco

I'm giving these guys a 5-Star review. This place is right on the price and right on service. If…read moreyou're like me, I was questioning, "Isn't Sears going out of business"? Yes. "Well, isn't that going to present a problem?"- NO. The Kenmore brand or any of the brands they carry, Maytag, GE, Whirlpool,.. they got them all,.. Are not going out of business! Sears May go bust but that had nothing to do with the Hometown store. There is no shortage of parts, or any other issue that made me hesitant. A couple months ago I purchased a range at a Lowe's. That experience was torturous, it literally took 3 hours to buy an electric range that was sitting right there on the floor! It took 3 different ( mostly inexperienced),.. I could write a book about the layers of incompetence,..no time for that now. So when my microwave went out I dropped into Sears Hometown Store and Bam! I was in & out in less than 15 minutes. The next week I thought wonder if I can get a freezer! Bam! Took less than 15 minutes and the home delivery was set up. Have a nice day! Go do something other then herd the clowns around at Big Box.

Great place to shop all departments great deli and rotisserie chicken good selection in all…read moredepartments great service

All the majesty of a far away Costco but closer! Seriously-…read morego for the gas, stay for the food court. Shiny new, spacious and not crazy busy yet.

This is a new location for us in Ocala. Walking in the store is organized carefully with sofas and…read moreseating areas to the left, dining room sets to the back right. We were approached relatively quickly by a sales person who was super nice. I can't remember his name, but he was very sweet. He showed us some dining room tables, and on the way out, we chatted about several different sofas that had cool features. They do have this sofa set or maybe more than one that has reclining chairs at the end that go close to flat and one of them has foot rests that slide underneath in a drawer, which is kind of cool. The quality seems to be nice and the price was not bad at all. I'm probably going to be back when we're ready to actually furnish the place.

Great prices and payment plans nice inventory of appliances would shop here again, service is also…read morehood

For a community hardware store this fits the bill…read more I've stopped by here periodically to grab something small in lieu of going into town. They have a decent selection but not a whole lot of one category. Not long ago I needed a knife sharpener and the sharpener company listed everywhere in town that carried it including this hardware store. I wasn't about to drive the other side of town to save a few dollars so I mentioned my dilemma to the man behind their counter. He happened to not only have it in stock but took a dollar off for me. Now that's how ma & pa stores work because I've been a true customer ever since. Recently hookah pipes have replaced normal hardware items at the front counter and I really don't get it. Maybe there's some unknown way of converting it to a tool???

I live a couple miles away. 4 times in the last year I have needed things on the weekend and found…read morethem right there at a good price. Nice people there also. Thanks!

Like this place a lot - the self serve dog bath is a super plus! $10! All the fixings and the best…read morepart is the blow dryer! Only bad thing is the parking lot is wayyyyyy to tight but everyone who works in there is on point to.

It's great that they have a dog bath But when you go in the…read morearomatic machine never has shampoo or conditioner The bottles on the counter are always empty then when you try to get some one to refill them they take their time mean while you're dog is all wet and wanting to get done but there's no shampoo or conditioner They should get the automated Machine working or charge less By the way I've taken my dogs there about 8 times and have never received a free wash Like they say every 3rd wash is free ‍