built a deck in out backyard…read more Harlan helped us order all the materials and pick out GOOD WOOD. They allowed us to return the wood we did not use and credited us immediately. Deliver was FAST and friendly. LOVE this store and will start all my building and remodeling projects here. Thank you Harlan and Southside!

From the owner: design, lumber, hardware, kitchenread more

I love our local Ace Hardware Store! Any time I've needed something they had it, along with great…read moreadvice. So much better than a megastore. Juuust right. Plus, support your local businesses and community!!

I have lived in town over 20 years and really enjoy Ace Hardware. Sometimes you need the big box…read morestores but so often you need a few things or real help with a project, that they can not give you. Parking is ample and the lot is well lit. Propane gas is available for refill or tank swap. The staff is friendly and knowledgeable. Every time I go there I am greeted with a smile on entry and asked if I need assistance. The staff is very knowledgeable and I can always get help with whatever project I am doing. They offer a military discount and a rewards program that are very helpful. Whether you need to get your lawn back in shape or tools for a job Ace is the Place!!! And the staff really is helpful!! My next project is getting the yard ready for Spring so seeds are mulch are on the list for this week.

Good Afternoon, Our…read moreoverall experience with Lowes today in Cape Girardeau, MO was abhorrent. Chris, the cabinet guy was extremely unpleasant to work with. The countertop guy was on lunch and we were told someone else was going to help us. In comes Chris, and right off the bat it seemed like he was annoyed at being bothered. He made us feel like complete morons the entire time and then tried gaslighting me when I took offense to the way he was treating us. I almost snapped, but I had to calm myself down. Joking is one thing, this guy was berating me with pretty demeaning comments. I get you gotta work buddy, we all do. He needs to work on his customer service skills. He was unnecessarily abrasive and snickered at the way we said the name of some countertop (like it matters, get to work chum). He snickered when he read the measurements we took of our countertops at home, as if they weren't going to come out and measure them anyways at a later point in time. My wife and I felt extremely uncomfortable the entire time we were in there and he's pretty fortunate I didn't snap on him like I was super close to doing. Chris was straight up friction and extremely unpleasant to work with. We were both in shock of how rude he was. It's one thing to have a saltine cracker (dry) sense of humor, but it's another to constantly make someone feel like they are ignorant. Put Chris in the back where other customers don't have to have unpleasant experiences with him.

If you're looking to do any type of remodeling, do your homework and find a reputable remodel…read morebusiness. Lowe's is not the one to pick. Their kitchen cabinet and remodel sales associates couldn't find their way out of a paper bag with both ends opened up and the sides laid open. My s-i-l had the misfortune of using Lowe's to remodel her kitchen. What a cluster f*ck. Lowe's ordered the wrong cabinets and end pieces, twice. What should've been an easy 2 to 3 week remodel job took over 9 months to complete. Once the right cabinets were installed, the installer messed up the end pieces, so new pieces were ordered. This took over 2 months because no one at Lowe's could be responsible enough to follow through on the orders. Did I mention it was a total cluster f*ck. Then, cabinets above the stove were installed wrong, so that the only way to open up one cabinet door was to open the door on the microwave above the stove top. The exposed full wall piece to close in the refrigerator was butchered by the hack installer so that it was an inch too short to fit where it was supposed to go. So, the new panel was ordered. Or was it? After patiently waiting for a month, my s-i-l found out that the part WASN'T ordered at all. She has dealt with the department managers, store managers, regional manager, and they still couldn't get their act together. But, alas, the kitchen remodel is finally completed, 10 months after signing the contract. So, if you're looking to blow some remodel money needlessly, and want to have 9 months of pain and aggravation, by all means, let Lowe's be in charge of your remodel. You were warned.

I LOVE this hardware store. Everyone is so nice and helpful. They have great sales and promos all…read morethe time and FREE POPCORN Best mum plants you can buy in the fall.

I was helping a friend remodel a trailer they had just purchased, I'm not the most skilled at…read moreplumbing but the people at Ace were very knowledgeable and very patient with my barge of questions. Everyone was very friendly, from the man helping me in the plumbing section to the lady at the check-out. Very pleased with the level of customer service.