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    Ace Pump South

    5.0 (1 review)
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    8 years ago

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    Adler Irrigation

    Adler Irrigation

    3.9
    (11 reviews)

    Review Title: A disappointing display of arrogance and poor customer service…read more I've used Adler Irrigation for several years and had generally been satisfied with their work -- until recently. When I reached out for a paid service visit, they abruptly refused to help, citing a "policy" I had never been told about. What followed was one of the most dismissive and unprofessional customer interactions I've ever experienced. The confusion began because the irrigation map Adler provided was misleading, which directly caused me to believe a zone was still malfunctioning. Instead of listening, confirming the facts, or returning my call, they terminated service altogether -- using policy as a shield for their own error. What could have been solved in a five-minute conversation turned into a complete breakdown of professionalism. The tone of their response was arrogant, condescending, and entirely devoid of the respect a paying customer deserves. Businesses reveal their true character when something goes wrong. Adler Irrigation chose defensiveness over accountability -- and that says everything you need to know.

    They overcharge for service calls and inflate their invoices. Electricians and Plumbers charge…read moreless. Make sure you shop around before giving them your business. I needed a sprinkler system simply "unlocked." They were in the area and they charged $150.00. Extremely excessive. And the attitude I received after noting this was unacceptable.

    Blue Heron Landscape Management

    Blue Heron Landscape Management

    3.7
    (3 reviews)

    Just had the Blue Heron crew out today for our first garden trimming. It was amazing. Timothy the…read morecrew leader listened to my request to have it left "natural" and he had his crew lightly trim everything into a beautiful landscape. Thanks Blue Heron!!

    I will preface this by giving credit where credit is due. The crew did a decent job for weekly…read moremaintenance. Otherwise, this is the most unprofessional landscape company that I have ever encountered. Do not request information from the owner or ask him questions. He overreacts when the customer is just trying to get landscaping problems figured out. Long story short, Blue Heron redid a few of our beds with new trees and ornamentals. I was told specifically not to change the parameters on my irrigation panel. I started noticing all of the bougainvilleas completely dropping every one of their leaves, mold and rotting within the aptenia, blight on several the podocarpus, and a fungal problem in our grass. These were all due to excessive overwatering. In an effort to save our landscaping, I asked the owner to stop by and help figure out the best plan of action. He had his assistant email me back telling me to find a new landscape company. Realistically this was a blessing in disguise because he could care less. Do yourself a favor and find a landscape company that is interested in helping their customers. Especially when it's an issue that they created in the first place.

    Ace Pump South - irrigation - Updated July 2026

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