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    ACE Your Events

    5.0 (1 review)
    Open Open 24 hours

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    Audio video equipment rental

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    3 months ago

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    Elevate Trampoline Park

    Elevate Trampoline Park

    (24 reviews)

    This entertainment venue is well suited for many different events. Groups, parties, individuals…read more Clean. Safe, friendly environment.

    Went with my 6 year old daughter. We arrived about 5pm. I was informed the park closes at 6pm and…read morethe fee would still be for the 90 min jump. I said okay and paid. About 15 minutes into my daughter's jumping, an employee asked me "is that your child"? I replied yes. He said she can't have REGULAR socks on. I said no, she has socks with the grippy things on the bottom from another trampoline park. He later came over and I showed him the bottom of her feet. He walked away. A couple minutes later a teen employee said the exact same thing and I told him the exact same thing and showed him her socks. He said they have to be socks from Elevate. I said, can you go get her some socks then? He said no, you have to pay for them. I told my child to continue playing. A third teen employee approached MY CHILD with the second kid that just approached me, without me being around and I saw him motion for her to get out and said something. My child is looking sad and I became immediately upset. I told him you don't tell my child to get out, you talk to me, don't say shit to my child. He and I both became aggressive in our tones. At this point it's about 5:20pm. The manager comes over, who was actually the first male to approach me. Saying the same script and I said that's fine, can you get her some socks she has less than 30 minutes to play. He repeats no... company policy etc. I respond, well just give me my money back and we can go. He refuses because he says all says all final. I requested a coupon. He says no. I said, well my child will continue to jump. He says he will have to call the police and I replied, "Call them". Because at this point this is Ridiculous! This is a 6 year old trying to have an hour of fun in appropriate socks bought from a similar trampoline park, but because the sell of these socks, are more important than customer service, and he could have easily just given her socks to finish out the 30 minutes or given me a coupon for another day or ANYTHING reasonable, her day was ruined. It was never that serious. I don't think his tone wouldn't have been the same with a white family and I said that! When the police arrived, I went to talk to him after he spoke to the Manager, that claimed I caused a scene and I did not. I said what I said and sat back down. My tone was only aggressive with the young entitled employee who was rude to my child and got loud with me. Once it was clear the Police wouldn't handle the refund issue and told me to call corporate office, the Manager and the very first employee (woman) who I paid became "tough guys" and the female Yelled "Bye, write a review". So I will definitely do that everywhere I can. But ultimately, I want my money refunded or a coupon to another park so she can complete her jump because going to Elevate was the only thing she wanted to do. That manager sucks as his job because this was an EASY fix and then he refused to given me any corporate information because he wanted to show out once the cop showed up. I read the reviews before posting mine and I see my views are not far off from the bulk of others. For the amount they charge, the damn socks should be included or having the same brand/style socks from another park should be fine.

    Timeless Events Social Studio - Place settings

    Timeless Events Social Studio

    (2 reviews)

    I would have given this place a five star. The time and effort the owner put into making sure my…read moremother's 75th Birthday celebration was a success was everything. The decor and the atmosphere was a hit. So, why am I giving them a two. Why? I Haven't heard anything back from the owner concerning my deposit.? I don't care if she keeps the deposit. Just tell me why. If she gives a portion back, fine. If she gives all of it back, Great. Just answer me. I was told my deposit would be given back to me in 7 business days. Today is October 1. I had my mother's celebration on the 10th of September. I dislike that it is this way. I am disappointed. The owner has a gift in decorating, I wish they would respond to me. Someone else may have a different experience and I actually hope they do.

    Attended a Saturday evening event recently at this studio. I arrived after 8pm and as I approached…read morethe entrance, I could see a huge floor fan near the entrance door. I knew then that there was a high possibility that there was no cold air in that small space. I walked in and the room it felt like it was over 80 degrees inside, I think outside was cooler than the went space. People were using plates to fan themselves and there were additional fans near the front of the room. Now if it wasn't for the beautiful decorations by Dazzling Ballon Decor and the wonderful guest and people at the event, it would have been extremely difficult to not focus solely on the extreme heat. They really made the best of a bad situation. I visited the Facebook page of Timeless Events Social Studio to see if there were photos from the event and the owner of this business is coming off real messy. The most recent post blamed the guest and decorators for the air conditioning unit malfunction saying they added new batteries to the thermostat and kept opening the door. Let's disregard the fact that that's not how air conditioners work. And... how are you supposed to bring your stuff in if not through the door? The owner admitted in the post that she was the one adjusting the air conditioning unit several times while the Saturday event was being decorated. The post also mentioned that the air conditioning was working just fine for the Sunday event scheduled the very next day. So...maybe those batteries worked? Either way... sounds like it's not broke. The post included photos of a thermostat with a handwritten sign saying, " Do Not Touch"; a photo of a new lock for the thermostat; a photo showing said lock installed over the thermostat; a photo of a shopping cart with a "Please Keep Door Sign" in it and then a photo of that same signed fixed to the studio door. All after the fact... The day before that post, the business owner thanked the guest and party goers for "being kind, understanding and encouraging" during the ac malfunction and how the owner will consider their advice on some backup plans. So, you got FREE advice from a person that PAID to use YOUR space, used footage from that same party to PROMOTE your business and then turned around and made a messy Facebook post. I guess if you want to sit in a small hot room with no windows on a 85+ degree sunny day with the thermostat on lock down and an air conditioning unit that may or may not work. Combined with the expectation that you keep the door closed at all times (you can worry about getting room decor and food in without opening the door) then yes, this is the place for you.

    ACE Your Events - djs - Updated July 2026

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