I called and Pramod was the name of the attendant on the addiction hotline and he was the best…read morehelp . So kind and helpful when forwarding me to what i needed to do next With a list of places that could help ..

Awesome environment very conducive to recovery. Everyone( clients and staff) are very welcoming…read moreand they care!! Highly recommended and if I could give 100 stars, I would

Finding the right therapist that is inclusive and deeply cares about the work is important! I…read morerecommend Dr. Gonzalez as a mental health care provider because she is hard working, intelligent, and takes the time to listen to others when they are in need of support.

Kristie Cain is an effective therapist and a person writing a review should focus on the good as…read morewell as negative. Kristie did help my son overcome separation anxiety and he is doing much better and i thank her for that. The problem with Kristie is that once the one hour therapy is up, it is nearly impossible to reach her to schedule another appointment or get a copy of a statement to send to the insurance company. Kristie does not take any insurance and it is all out of pocket. If you have insurance you are required to submit a statement so you can bill the insurance company and get reimbursed. I tried to text and call Kristie at least five times and I never got a reply or a phone call...sad because she really is great at being a therapist. In closing if you don't mind paying cash and waiting weeks for a few weeks for a phone call that may jever come then use Kristie Cain otherwise find somone that practices more responsible business practices and has the common decency to return a call.

From the moment I saw this place, I knew it would help. The therapists are kind, effective, smart…read moreand very helpful. There are not that many places in OC that can help children and families as much as this place. I am so happy I found this place!

I had a great experience with Monarch Shores. Special shout out to Pat P. who goes above and beyond…read moreto accommodate requests like transportation and mentorship. The staff was pleasant and the therapy was good. Derrick is a very competent case manager and has continued to provide recommendations after my stay.

Amazing staff members, Don very professional and very understanding throughout my stay here. Steve…read moregreat person, kind, and a very good mentor. I learned so much about how to cope from Steve.. I will give him 10 stars. Thank you Steve.I also want to thank the staff members. Alex thx for being there and the meetings you gave us, Kevon thanks for taking us to target and meetings. Anthony, thanks for the advice and being there when we needed someone for advice. Very professional. Sean and Ryan, very kind and supportive. You guys are the best. Thank you to all the wonderful staff for the kind of support , kindness and being there when I needed help. I give this staff members a 10 !! Keep doing a great job!! I will miss you guys! David !

It's all about the Money...Primarily a family owned business with staff that is unqualified to be…read morecharging what they charge.

Hired Power, is by far the best resource for the struggling alcoholic and or addict and I believe…read moreit starts with the staff. I am positive that they really care and helping others through their struggles and come out on the brighter, more productive, useful and happy side of life is really what is all about to them. These people are difference makers because they enjoy and want to make a difference!!

AVOID GOING HERE AT ALL COSTS. There are plenty of amazing treatment centers in Orange County. Do…read morenot choose this place. I went here and was treated horribly by staff. They do not care about your well-being, they only care about clients being here so that they get your money. After leaving this program, a male house manager attempted to add me on Snapchat. Multiple of the male staff members hit on my while I was in the program as well. This place is completely unprofessional.

Please note that the majority of the good reviews for this place are from from several years ago…read moreand that there really aren't any current good reviews. That's because this place has taken a turn for the worse over the last couple years when Rodney (The one who made what it used to be which was amazing) passed away. A lot has changed with new ownership and 449 is completely different than what it used to be. I literally hadn't even started the 449 IOP program yet before having a negative experience which was when I arrived at their house and met the house manager. She came into the garage wearing a T-shirt (nothing else) with no teeth in (she wears dentures) and proceeded to tell me that I had "too much shit" and that I would need to get a storage unit before even saying hi or welcoming me. She told me this while I was standing in the garage that stored everyone else's shit (with almost every pile being equivalent or more of what I had) so I couldn't quite wrap my mind around why I was being told that I would have to pay for a storage unit. The 449 program itself is repetitive and the groups suck and I can honestly say that I didn't learn or gain anything from the months that I spent in the this program! An example of this is that every single week for the first month I was there, I was required to attend the new client group held weekly which is the exact same shit every week! They don't provide you with lunch and's it just was overall a complete let down and waste of time. One last thing (there's plenty more to complain about but this is the last thing I'm choosing to focus on). They do a beach day every week (or every other week...I can't recall) but that involves being required to stay at the beach for the ENTIRE TIME (six long and painful hours) with no shade and absolutely nothing to do. I can understand being required to stay if there were activities planned or groups being held but there was none of that! So it's basically you being forced to stay at the beach for six hours with nothing to do, no shade and they don't even bother to provide you with food. The thing that I had a huge issue with was that I have a history of skin cancer and cannot be in the sun for that long (even with sunblock, it's not safe for me to expose my skin to that). They wouldn't even allow me to get an excuse from my dermatologist and told me that I would still be required to attend and didn't seem to even care that being forced to stay at the beach for six hours on a weekly basis was extremely dangerous for someone with my skin type & history of skin cancer! If you're looking for a solid IOP program, 449 is not it!

I came to PSR desperate for help from across the country. I was welcome with open arms and felt…read moresafe and hopeful from the beginning there. The staff and other clients really care about your best interests and there is always someone to listen. I thought I just needed to stop drinking but they taught me so much more. The facility is very nice, the trips are well appointed and especially the beach days. I would absolutely recommend Pacific Shores Recovery to anyone seeking help and ready to do the work.

Very dangerous place for a woman... there's hidden stairs that go up to a balcony... A man entered…read moremy room late at night and if I didn't have a roommate god knows what would have happened....The owner looked me in the eye and lied about the hot tub being fountain when I spoke with the pool man he said Mark was just too cheap to fix it... the pool was green and had a layer of filth in it.....Mark also wrote a book that will never be a best seller and it's all common sense and could have been a pamphlet..........Kudos to Dennis great guy... the nurse helped me a lot Marissa and Jackie..... Tim and both Whills god bless you both and my pierced friend Adrianna thank....get better security and fire that lying pos

I want to express our deepest gratitude for the Virtual Family Program by Tim this past weekend…read more You saved our son through your Windward Way Recovery in Newport Beach and you have provided solid support for us. You provided a 2-day support program for families through Tim Arrigo CADC-II and being part of the session felt like we'd been given a year's worth of understanding and perspective in just a short time. It was truly life-saving for us--like someone throwing us a lifeline just when we needed it most. Thank you for the compassion, clarity, and hope you offered. We left feeling supported, grounded, and far less alone. What you're doing makes a profound difference, and we are so thankful. Shout out to Shaun and Tim Arrigo, CADC-II

I was really optimistic going into Windward, but all of their website photos are deceiving. Their…read moreemployee who picked me up from the airport was (allegedly) hitting a dab pen and took me to what I was told over the phone would be a "thorough intake process" was really a breathalyzer and UA. The person doing my "intake" asked me which program I was here for - I told him nobody told me and shouldn't he know?? The admissions person I spoke with over the phone said I would have "chef made meals". I was dropped off at a Vons with a $75 gift card to buy groceries for the week. As someone with a dual diagnosis, this was incredibly misleading and resulted in me not eating for 24 hours. The same admissions person said "the home i would be in would have shared rooms, but plenty of bathrooms". I arrived to the house which had 1 bathroom shared among 7 women. Sadly my time here only lasted 18 hours due to the fact that what was described to me over the phone was the exact opposite of what i walked into. Don't waste your time here. "House manager" or any WWR employee was not at the home I was assigned to when I arrived. It was 4 hours later that she showed up and was using her vape as a pointer while showing me the house rules. Not a single person here was professional or helpful - they just want your money. Bedspread on my bed was also COVERED in stains upon my arrival.