I've been working with ABD for almost a decade and hopefully will be doing so for another one. The staff has been unfailingly helpful and professional in their knowledge of the labyrinthine ways of the tax system and guiding me through my obligations. I highly recommend them and am grateful for their presence in my professional journe. read more

Tom Duvall took over my taxes from my former accountant Deb Murphy and Associates. His firm has done a superb job handling mine and some family taxes and his advice is spot on. Tom is a clear communicator who tells it like it is. I recommend Tom Duvall without reservation to my friends who have business, trust and NPO taxes. read more

Like timely communication and peace of mind? Then go elsewhere. I have a policy of never posting negative reviews but have been so disappointed (and confused and frustrated at times) that I feel others should be warned. Communication was never good when working with ABD but the people were nice and, when I got pushy and reached out beyond my main contacts, I was able to get a response from others at the firm. However, communication grew consistently worse, and I don't have time to nag professionals to do their jobs, so I finally gave up and found a new accountant. Now, I got a notice from the IRS that my quarterly return for A YEAR AGO was not filed/received. Which is odd because I have a copy of it, and paid an invoice for the work. So I called the IRS to get details and was told that they DID NOT RECEIVE QUARTERLIES FOR THREE CONSECUTIVE QUARTERS. Forms for one quarter could get lost, I suppose, but three in a row?? I have copies of the quarterlies that were supposedly filed (because I nagged repeatedly to get the copies) and I paid invoices for the work all three quarters to prepare and file them ... but now have no confidence they were actually filed and am thinking that I need to call the State to see if they received forms for those Qs. read more

Short version: Communication and customer service were very poor. They were given a tricky situation and proceeded to drop the ball entirely. Long version: The professional I'd contacted to handle my federal income taxes this year, Deb Murphy, chose to merge her company with this business and due to personal issues wasn't available to assist them. Things happen, I get it, but here is where the problems started. I wasn't alerted that a different group would be handling my taxes. I called on my own two weeks after meeting with Deb and left a voice mail asking for a status update. Amanda called me back and said they had my file, but were waiting on information from me. Of course, I had no way of knowing this; I'd never been told. So I emailed the information and waited a couple more days, the I asked Amanda for an ETA on when they'd be done and she replied saying it wasn't possible to know. I called yet another week later and I was told that they were *again* waiting on information from me, which I *again* wasn't aware of. When it became clear they didn't understand some basic things about what they were doing (like if they were supposed to also be filing taxes for my wife), I lost confidence in their abilities and decided to take my taxes elsewhere. To their credit, one of the "senior" members did talk to me when I came to pick up my papers. Not to their credit he didn't seem to understand the communication issues I'd had at all, talking mostly about the problems they'd had deciphering Deb's notes. All of this could've been prevented if then been pro-active, given me a call when they got my account, and maybe even asked for a meeting when they realized they didn't have the information they needed. As it is, I wasted over a month waiting on them. They never once, not once, reached out to me without me prompting them. read more

Having been a long time client of Deb Murphy and Assoc. she merged with ABD. While it did not go smoothly that was on DM & Assoc and NOT ABD. We had very tricky taxes and still do and what they did was outstanding and nearly miraculous saving us thousands in possible taxes and penalties due to the bank fiasco of 2008-09. While we thought we would only work with them the one year since we are in the city and they are a suburban outfit, my loyalties have to remain with them since they have done an outstanding job for us. Kevin Palmer Frank Schneider Chicago read more

My former long time accountant and trusted advisor Mary Fahey led me to Achille Benko & Duvall several years ago, and I am oh so grateful. Mary steered me in the right direction. Their attention to detail and thorough understanding makes filing my business and personal tax returns an easy process. I sleep better at night knowing they are taking care of me and my family and my business. read more

I think I've been with Tom Duvall, CPA, and his firm, for maybe 5 years now? Very easy to work with. I have a complicated situation with an S-corp., carried-forward losses, a K-1, a self-directed IRA, etc. Tom and his staff make it all easy. read more

I've experienced exactly what the other review stated, bad customer service, lack of communication and lack of professionalism. A senior member Margaret helped dig us out but we are still waiting for our taxes with 6 hours left to get them in. We tried to support someone in our community and ended up feeling like we got taken. Deb cashed our check the day after we wrote it on FEb. 8th and has yet to deliver any services. We were in her office 5 days before she moved and didn't inform us. When I went back to her office 3 days later to drop off paper work there was a sign that they had moved. Hiring Deb Murphy was the worst mistake I've made in choosing an accountant. read more

Worked with Deb Murphy for years. In her email this year she had "merged" with Achille Benko and Duvall. I trusted the relationship and had hoped to hear from Deb about my tax filings. Its is now way past April 15 and I have heard nothing from the firm, nothing from deb murphy either. I am now having to call again to the firm to find out what went wrong and get my taxes files or find out if an extension was filed at all. Working with Deb Murphy was the worst mistake I could have made. No excuse for her lack of professionalism and lack of courtesy and lack of communication,. read more

do not hire this firm .....they are going to be reported to the ifdpr......as a matter of fact a class action suit is going to take place hopefully against this firm and is actually going to,be in process.... do not hire them!!' they have to,be one ofmthe most unprofessional , unskilled, unworthy, non responsive accounting practice, ....do not hire them! every comment from the prior reviews is true and accurate,......i feel sorry for what these people had to,endure and suffer! read more