I'm sad to report my satisfaction with engraving products at National Engraving has diminished. I…read morebrought in a leather product to have it engraved. Not only was I not told it was possible the engraving would not be so visible, I was charged more than I thought it was worth. I used to deal with Melanie Perone, who was awesome, and I wish I saw her when I dropped off my material. She would have told me if the engraving would not be obvious on the material. Unfortunately, I will be looking somewhere else for engraving services.

Excellent customer service and friendly staff with a great selection of trophies, plaques, and many…read moreother memorabilia that can be customized. The prices were also very reasonable. I originally planned to buy the trophy online, while the prices may have been a little cheaper, the shipping nearly doubled the cost. I'll definitely be using there services again. thanks

Avoid Fields Finest at all costs! His "repair" failed within days, made my couch worse, and he…read moredisappeared when asked to fix it. Look at other negative reviews: failed repairs and a refusal to take responsibility. Don't risk the same experience! I paid $200 for what was supposed to be a durable fix on a small tear and some abrasions. The so-called repair began peeling within days and steadily got worse. I immediately notified him when I noticed the peeling, and he initially said he'd return to fix it but never showed and stopped responding entirely. It took a lengthy credit card dispute to get my money back. Only after I filed the chargeback - when it affected him financially - did he reach out. He sent defensive messages citing personal health issues - not to offer a resolution, but seemingly to dissuade me from pursuing the refund. On top of that, instead of proper color-matching, he painted the entire couch without asking. This changed the texture of the genuine leather, leaving it with a sticky and unpleasant finish. Now I have to pay another professional to remove the mess - or just replace the couch entirely. If you value your time, money, and furniture, stay far away from this business!

We had Sam come to fix 2 small holes caused by our dogs on our couch. He was recommended by an…read moreupholstery company. While scheduling the initial was easy, communicating for a warranty repair was miserable. He let us know he guarantees his work for 1 year. 1 hole was fine, the second started lifting. We reached out and he explained sometimes the oils in the leather do that and it would be no problem to fix it again. Sam scheduled twice. No call, no show, no text. Multiple attempts by my husband and I over the last month to reach out and just ask that he stand by his word. Nothing.

Nice local shop! Very helpful on the phone and in person. I needed a frying pan handle engraved and…read moreshe said she would do her best and she did!! The handle had this finger groove in it that i thought for sure the laser would not get! I also want to say that i was very grateful for the one day turn around that she provided!! Oh and the price was affordable!!

Awesome!!! You give them the date and time, they will make it done, even on the weekend…read more.. Usually they close during weekends, but the owner get my last minute request completed!!!!

This guy is tops! Gilbert's semi-retired and tries to balance work and golf, so his hours are…read moresparse, but he will take care good care of you and really know his stuff. Just like the other reviewer, he charged me $10 for a same day battery replacement. I had to wait weeks for the priviledge to pay a jewler in the mall $60 to replace the battery in the same Tissot. I only did that to keep the warranty intact. If you don't have a warranty to worry about you shouldn't think twice about going to Gilbert!

It's tucked inside a pawn shop but don't be fooled...very honest man. Went in to have my watch…read morebattery replaced. He quoted me $15 and was done in 5 min and charged me $10! Very honest and clean. I'll be back! Go nowhere else but here!

I went in for a watch repair and John gave me a fair and honest assessment, which is much…read moreappreciated. Prices seem fair and staff very helpful. Would definitely recommend.

I had this place fix two pieces of jewelry - my antique engagement ring and a super thin linked…read moregold chain. To reset the diamond on my 1930s engagement rings isn't a job for everyone - the man who did the ring clearly knew his jewelry and I felt comfortable with him fixing the ring. To reset the diamond cost $25. The diamond was reset on the spot. The gold necklace/chain needed to be relinked and this had to be kept for a few weeks. To fix the small chain it cost $15. The links were extremely small so I was super impressed that they were even able to fix it. The customer service here is great - whether you're on the phone with them or face to face. The only reason this place doesn't get 5 stars is because my chain was kept a week longer than promised. In the future I will be fixing all of my jewelry here.

UPDATE #2: I had someone I knew call & leave a message. He called them back and I spoke to them and…read morehe disconnected the call once he knew it was me. I called him back on my phone and left another voicemail. He has not answered or returned my call. UPDATE: Even after suing the company they still refuse to reach out to me to mail the check. Ive called many times and no return call. They do not answer the phone either. WORST PLACE IN VA BEACH. Do not believe anyone who says good work comes out of this shop. Pictures of the whole thing are uploaded for proof of what comes out of this shop. By far the worst work I have ever seen. I recently got a brand new BMW and wanted to get the roof wrapped and chose this location. The biggest mistake I made in a while. John Reeves is the owner of this location and he told me that no white paint would be showing and I would be very happy with the results. I had to bring my car back 2 different days because they worked on it after hours. After my car was finished I saw the horrid job and wanted to give it time to maybe fix itself before I jumped to conclusions. I hear there is a cure time and was hoping that would fix itself. It didn't. I went to talk to John on April 2nd about getting a refund and he wanted me to let him make it right by taking the vinyl off and re-apply it. After seeing what they did the first time there was no way I would let them even touch my car again. I gave him my cell number, email address, and my address thinking he would reach out to me and update me about something. I thought a week would be plenty of time for some sort of answer about what he was going to do and I still have not heard anything from him to this day. I brought this to small claims court. He didn't show up. DO NOT WASTE YOUR TIME OR MONEY HERE!! On the bright side he ended up paying for my new roof wrap and it looks so much better thanks to DC Design and Media! Great people over there! STAY AWAY FROM SPEED PRO VA BEACH!! John had 11 days to appeal the case and still have not heard a thing from him about ANYTHING! If the owner replies to this do not listen. He had plenty of time to fix this issue

This place is amazing - they can pull off some very creative with projects other business are not…read morecapable of doing. In my case, I had them do a vinyl wrap for a purple Decepticons emblem on the hood of my Toyota RAV4. The emblem brightly lights up at night (see picture). The technician Jason spend a number of days working the fine details to get this project right. The result is the most cutting-edge vinlyl wrap Decepticons emblem on the hood of my car (see picture). Thanks to Jason and SpeedPro imaging for their professionalism and commitment to excellence!

I've been using Lee's Engraving for the past 6 years, both professionally and for personal…read moreprojects. Dana can be counted on to do great work and is always willing to go the extra mile to help out in a (self-imposed) emergency.

My neighbor of many many years and I am a friend of his awesome daughter. He makes great engraved…read moresigns for the trophies, the businesses, and many others. He is a very helpful and a very honest man. IFY, He does his business out of his home.

Excellent quality and great service!! Helped us made my Master Chief very happy. Will definitely…read morereturn.

Don't recommend using during retirement/departing season, especially for Coasties. Owner made it…read moreparticularly clear he's not fond of the branch and it was mentioned several times how busy they were during this time of year. Customer service is subpar, may have caught them on an off-day. For nearly $500 the shadowbox doesn't come with a package for transporting, it became a diy project to have to assemble the flag, ribbons and medals; and if you ask for a package you'll probably receive some negative backlash. Not worth the hassle.