Very friendly. Great customer service. We stored our travel trailer their, and it was greatread more

Not the friendliest people in the office! Got charged an additional $50 for their failed "updated…read moresystem" when I've been on auto pay for years! They also never reached out to the primary email or phone number on the profile, ridiculous! Yes! We've been using this Facility since it was "hi tech self storage" been there for years! We're unit #91 if that helps you!

I am very pleased with the customer service at Heritage Self Storage…read more I have two units with this company. I have had excellent experience with the staff and I am impressed with the cleanliness. Highly recommend if you need storage.

If I could leave zero I would, i had reserved a climate control storage that was going to opened up…read moreand was told to call back and confirmed this on Friday and told her I would take it her name. MADELYN, THE NEXT DAY on saturday, I came down the next morning and I was told by the manager that she'd offered it to multiple people and it was already taken by somebody who will take it tomorrow. I drove 60 miles this morning to get here. I rented truck to transport the stuff to the unit. Not to mention, I have to drive back 60 miles spent money on 10 foot panal truck, for there incompetence. Then he tried to blame her for the problem. His name is Tyler the Manager

We had 2 break ins in our RV at our former Storage Facility. My husband did some research and found…read moreHeritage RV Storage . We came in to tour facilities. We were very impressed with the ladies in The office . Very knowledgeable and helpful. The wash and dump station on site was a wonderful benefit! We were impressed with/ the amount of cameras - security that the facility uses . We feel very secure storing our RV here . For a affordable price :)

office staff is the best, very helpful and highly recommend this storage facility. thank you!!…read moresincerely, Sherry

This place is the best! The 2 managers husband and wife are so pleasant to work with and I feel so…read moresafe storing my items under their care. I couldn't place my order online with the deal I wanted for some reason and I went in and they gave me the online deal in store all while on the phone handling other tasks & tag teaming it like bosses! Thanks again

always helpful! affordable and the units are so clean and well maintained. I never worries about…read morerodents and if there were any bugs I saw, they were dead. I would highly recommend and use them again if I needed a unit.

Clean, affordable, self storage right in Oakdale. The team of Secure Storage provides the best…read morecustomer service around!

From the owner: We are a storage unit complex that specializes in high tech surveillance equipment to make sure our…read morecustomers personal and business property is protected and available for them at all times.

Awesome safe and very professional staff I would recommend this business .read more

My experience with Danielle in the front office has always been absolutely wonderful. I was under…read morethe impression that she was the owner of the facility because she treats it like her own with pride and customer service. Very personable and is clear about pricing and was very helpful when I had to move to a different unit! The facility is great and she is the best!

From the owner: Specializing in: - Self Storage…read more- Storage Household & Commercial

Clean and well maintained yard very perfessional service A GREAT VALUE…read more The other yards are way over priced with the same accommodations

Horrible, always closed mice infestation, no records of pesticide control from owner or management…read morethis after finding my furniture ruined! Homeless guy living in a unit! Sarah rondone is the manager and should have been more professional. Do not recommend!

Very friendly service courtesy professional highly recommend this s facility to all friends and…read morebusiness partners

Very friendly, clean and affordable. Security with coded gate Access.Recommend if your looking for…read morestorage unit.

Go somewhere else!! The old crow that owns this place is…read morecrouched in a tree in the hills somewhere! She is so out of touch with how to run a business. Even her website has cobwebs, nothing about it is true, the prices are hers to make according to her whims. There is no first time discount. Save your money and go somewhere else!

I spoke with the owner Sandra over a period of a few months anticipating an upcoming move and…read moreknowing I'd need storage. I am physically handicapped and cannot drive so I had to wait for a family friend to take me to register for and pay for my unit. I had asked her if they had any specials for the 10x10 unit and was told she would waive the $35 administrative processing fee (never heard of such a thing when I've had storage in the past) and said the unit was $95 dollars, to which i replied your website says it's $85 but I'll still take it! Showed up to get the unit and everything was closed down and had to call Sandra on my phone. First I said I had cash on hand for my unit and she says she doesn't take cash payments, to which I said okay I have my card as well and she said I don't think this is going to work out and I asked what? And she asked what my address was going to be once I moved and put all of my things in storage to which I replied I don't know yet (because we are waiting for our housing application to be approved) and she said this isn't going to work out abruptly again. I said but I have no problem providing an address of my family friend and any other information she may need. Due to my disabilities I became flustered so I handed the phone to my friend who proceeded to also tell her yes I can use her address and that we didn't understand what the issue was. People who move generally need to put their things in storage Sandra abruptly hung up. It was clear discrimination and very bizarre behavior. I will be filing a complaint with the state for the blatant discrimination against a disabled person. After reading other reviews it appears we dodged a bullet by not getting a unit here.