This is the first time we used this company for a primary home. We have used them in the past for…read morerefinancing and buying investment properties. All have been amazing. This is the largest amount that we have ever spent and Mrs. Spicer and her staff have gone above and beyond to meet our needs and help us secure this loan. They were HONEST and up front. We trust them with our information. When we use Knowlege Tree it feels like you have a "friend" in the industry who knows the ins-and-outs of home buying and you really feel as though there to make your home dreams come true!

I really wanted to like this brokerage firm, but they kind of stumped on our dreams of ever getting…read morea loan and owning our own house. They did the pre-qualifying interview with us and never called us back... I mean never. Here it is several months later and I still have not heard anything from them. They seem like really nice people, but it's just terrible to disregard someone like they're nothing and smash their dreams. We have since moved on, but we will not be using their services again. A simple phone call stating that we needed more information to get qualified for a loan or a simple acknowledgement would have been nice.

I had the pleasure of working with a local agent in California, Tyler Daigler, who presented…read moreoptions in Nashville. The homes and service were amazing. Although we purchased in a different location, we had to stay with Tyler at Marshall Reddick because of the amazing service. After several weeks of research, he found us the next perfect purchase. His connections and network made it possible to get a deal done. We are thankful for him & his team for their efforts. Me and my wife cannot recommend Tyler or Marshall Reddick highly enough.

Extremely frustrating experience…read more Before signing my lease, I made it very clear that having a reliable A/C system was a necessity for me. I explained that I understood repairs could take a few days if something needed to be fixed, but I never expected to deal with ongoing A/C problems for more than 2 months. Since moving in, the A/C has repeatedly stopped working. I have now been informed that drywall will need to be removed so that ductwork can be installed to vents that were apparently never connected to the A/C system. Finding out that the home has missing or improperly connected ductwork after moving in is extremely concerning. I also never received a move-in inspection before taking possession of the property. Because I rented the home sight unseen, I expected there to be an opportunity to document the condition of the property when I moved in. That never happened. Now I'm almost positive I'll lose my security deposit even with all the videos and pictures I took prior to moving my stuff in. If you are considering renting through Marshall Reddick, I would strongly recommend documenting everything yourself, keeping all communication in writing, and thoroughly inspecting the property before signing or taking possession. And if A/C is a BIG make-it or break-it, like it is for me, then good luck trying to get them to put it into your lease contract. They'll just reassure you it will be just fine. Then months later during the summer you barely have A/C.

Great firm to do business with. Very professional Ronald.H went above and beyond all expectations…read more I highly recommend the mortgage firm. Thank you!!

From the owner: Our Commitment to you When it comes to buying or…read morerefinancing a home, it's nice to know that someone is here to lend a hand and help guide you along the way . We want to help you through every step of the Mortgage process. With our expert guidance The Mortgage Firm Nashville will help find the best financing option for you . You are our #1 Priority; The Mortgage Firm Nashville puts You first . That's why no matter what type of home loan you're looking for , we are here to guide and assist you every step of the way : from Application to closing. Let The Mortgage Firm Nashville be the First to Say; Welcome Home ! We offer expertise in every area of the mortgage lending: Conventional, FHA, VA and USDA. We have access to a full range of mortgage sources and are dedicated to find the right loan with the best rate, terms and cost to meet your unique needs .

Shaun Lyons and Mary Anne Ballew took almost all of the stress out of the home loan application…read moreprocess! Mary Anne started the process for us on a Sunday afternoon so we could lock in an offer on our dream house. We received such personal service, and everything was explained until we were comfortable. We will recommend PRMI to all of our friends and family, and will definitely use them for any future mortgage loans.

From the owner: Mortgage Loans, Home Loansread more

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

I purchased my home last year. My loan officer, Lisa Booker, went over and beyond for me. She kept…read moreme sane through this process and got it done when others couldn't. Thank you, Lisa!! You're the best!! Call her for all of your mortgage needs!!

Had THE BEST experience with Jim & his team on the mortgage of my first house. They were incredible…read morecommunicators, made the process so easy, and took care of us along the way. We would recommend ANYONE to see Jimmy Mac. My husband has been in realestate for years and says this has been the most thorough and professional company he has dealt with. THANK YOU!!

My husband, Jeff and I recently refinanced our home. After speaking with our current lender and…read moreresearching our options, we chose Jim and Debi McVey, Primary Residential Mortgage in Mt. Juliet. They are extremely knowledgeable and meticulous in their follow through. My husband is also an independent contractor and it is sometimes challenging for a lender to understand the subtleties between his work and a person with a regular salary position. Jim was not concerned at all about this and helped us secure a loan in which the rate was lower than our current lender was offering on refinancing. We highly recommend Jim, Debi and the Primary Residential Mortgage team and feel that we would never have gotten the personal service and attention had we gone with our bank for refinancing.

I had a great experience with Lending Hand. I was unable to close with one of the most utilized and…read morebiggest lenders in the US due to HOA documentation issues, at which point my realtor connected me with Lending Hand. They were able to close on another unit in my building a few months prior and Lending Hand was able to get me to closing in about 10 days. Pretty amazing!

Thanks for helping me with my new home mortgage. The underwriters worked with me to help me achieve…read moremy new home purchase.