When it comes to a company managing one of your most expensive assets, your home, who that company…read moreis - is extremely important. Saw on another review site where they had hundreds of positive reviews - and started to dive deeper in their reviews and that's honestly what stood out to me - to make me choose them. It wasn't their positive reviews - it was actually their negative reviews. Almost every single negative review was addressed - but not with a simple, generalized statement. But with extensive details that explains why the tenant is upset and how the company tried to resolve it, and sometimes the issue is that the company was protecting the homeowner. Now Copper Key Realty took over my home to manage during the height of the COVID-19 pandemic and there was some adjustments as mostly everyone was working from home - but overall it was a smooth process. Ms. Cheryl Strong was available via e-mail and quick to respond to any questions - never made me feel like I was wasting her time - before I signed the dotted line to commit. Also, whenever I spoke to staff - whoever answered the phone always tried to answer my questions or concerns. They never tried to pawn me off on someone else. The contractors they use, they pass the savings onto the homeowner. Looking through the itemized repair list - I definitely could have paid more prepping the home to get tenant-ready. Seems like documents and payments come through like clockwork. Whoever takes the pictures and lists the home does an amazing job. There was 'conversations' of what I wanted to list the home for - yet due to the amazing work of everyone - from the minute the home listed to the minute the listing was taken down was only 72 hours! But it was all this and more that stood out to me from when I compared it to other management companies. Those things being that their website and portal stood out, fees were simple to understand, and being an animal lover they don't seem to charge a monthly pet fee to the tenant. (As other companies do) Definitely happy with my decision and as long as the relationship remains positive I can definitely see myself using them to also sell the property whenever that may be.

It looks like everyone who has reported a good experience with this company has them managing a…read morehouse they own, or they have bought from them. This company charges you and extra 60 dollars a month for a package that you cannot get out of to send you a box of air filters. They try to charge you extra fees if you are not fast enough to respond to an email. If you are going to renew your lease they charge you an extra 250$ that you do not know about until the time to renew. This company will find a way to nickel and dime you at every single turn. They do not upkeep the properties when they are vacant. When I moved into a place managed by them half the lights in the house were burnt out. The one door I missed on my walk through that led to a pantry had its walls covered with black and green mold. (This did get fixed). You have to jump through more hoops to rent from these people and pay more than what it would be just to buy a house. Do youself the favor, if you see this company, just keep it moving... it is not worth your time, health, or the increased hassle or stress.

If you are looking to rent in Clarksville, Great Space Property Management Company is the best!…read more The owners, Kris and Lisa go above and beyond taking care of their tenants. There properties are immaculate, and maintenance is handled quickly. They consider their tenants as family. You won't be disappointed!

From the owner: Great Space Property Management is an experienced team that manages multi-family housing…read morecommunities. For those looking for apartments for rent in the Clarksville, TN area, we can help you find the space you need with one contact. Clarksville is home to Fort Campbell as well as a convenient commute to Nashville! Our primary goal, and what we are most passionate about, is creating an atmosphere and culture where our tenants' needs, comfort and convenience are paramount. We also encourage good communication and offer responsive tenant services. This has been our philosophy from the start and it has been very successful. So rest assured, you'll be well taken care of!

Busy Bee has managed our properties for several years. The first few were a little rocky due to…read morerepeated changes in staff. This last year has been much better. Our property coordinator, Deena Luttrull, is really on the ball. She deals with the day-to-day issues for each of our properties and is very professional in her work. She has been very successful in working with difficult tenants by dealing fairly with both tenant and owner as she executes the terms of the lease. She is easy to work with and keeps us informed on maintenance requests and when a tenant's lease is up for renewal. We hope that she will continue to be a Busy Bee staff member. Randy, the owner, Catherine and the rest of the staff have been very supportive by addressing any concerns we have had and providing solutions to them promptly.

From the owner: Busy Bee Properties is a full service residential property management company specializing in…read moreturnkey management services for single-family and multi-family real estate owners. With numerous properties under management in the Clarksville and Montgomery County areas, we are committed to providing professional, personalized management services that exceed client expectations.

Absolutely the worst customer service!! Rude, unprofessional and completely no concern for…read morelegitimate tenant concerns!! They are condescending and impatient when they return phone calls (usually a week later, and after repeated attempts to make contact). They consider calling once and not leaving a message a valid form of "communication". I would 100% choose a different property management company to monitor and protect our home. They could care less, and their attitudes show with any/every interaction. Disgusting! After hearing horror stories from various people regarding housing purchases, I wouldn't consider buying or selling a home through this company either!

This place never gets back in touch regarding issues. Find another place to rent from! My freezer…read morewas leaking from the water line and I shut it off so that it did not flood the whole house. It took three weeks for maintenance to come out, and when they did, they turned the water back on, the leak had frozen closed so they could not see it and so they charged me for coming out. Within a week there were huge icicles forming as the water slowly crept back through the lines. It took over a month to come back out and look at it. Then they charged me again! What assholes! The house would have flooded if I did not shut of the water when the leak started. Every time I call the maintenance manager Sharron about the dispute she claims she is looking into it. Never calls back. It has been since August. Its a week from Christmas now and I am done trying with these dorks. All my previous maintenance requests have been poorly handled as well, for instance, I had a clogged sink upstairs which they came to look at after 42 days, and after they left it was clogged again within 2 weeks. I had a similar issue with my garbage disposal which stopped working and they literally replaced it with a tiny piece of garbage that barely grinds anything. DO NOT BE FOOLED BY THIS COMPANY, THEY ARE QUICK TO SIGN YOU UP. IT IS SO EASY TO APPLY, AND THEN THEY BEND YOU OVER AND SCREW YOU HOWEVER THEY CAN. There are plenty of other places to rent from in Clarksville. Hidden fees will be added to your rent and you are forced to pay them to save your credit.

Would not recommend this management company for rentals. Difficult to get in touch with an actual…read moreperson, and they nickel and dime you for everything. Upon move out, they charged me $700 for painting due to pictures on the walls in the living room and hanging curtains in the bedrooms. SEVEN HUNDRED DOLLARS. They also charge a $20 monthly fee solely for air filters that come around every 3 months. So $60 for one air filter? There's no way. Do not rent from this property management company.

My wife and I were tenants for this horrible company for 2 years and never caused an issue or…read moremissed a payment. Our lease ended and we cleaned the Unit ourselves knowing that we would take A FEE out of our deposit for not getting professional cleaning done. I made sure to call directly and make sure this was okay and it would just be a fee. The Unit was like new with just a few cosmetic things like a streak on the wall from moving out and holes from nails. We just got our deposit disposition letter and this company is not only taking our whole deposit but also charging us 285 dollars. Just hungry for money and they don't care about the tenants.

Mary Ann Martin is the BEST. You've got to give her a call if you need help finding a home to buy…read more I've purchased a house before and it's definitely a long process to find a house to call home. I am made my big move from California to Clarksville, TN and Mary Ann has been THE BEST. I contacted a few realtors to help me find a rental. Either they didn't care to help because it was just a rental or they just were not finding homes for me where I wanted. Mary Ann went out of her way to help us. Her and her husband are such nice people. I am so glad we met them. Very thorough and on top of things. The fact that she was on the same page as us, found us great homes to rent, just shows us how awesome she would be to find us a home to buy. If she was amazing at finding us a rental, can you imagine how great she will be finding us a home. I highly recommend giving her a call.

The best in Clarksville!!!! Thank you and we love our home! Peggy and Roy are the best the industry…read morehas to offer.

If you live in Clarksville please avoid this company. Their lack of attention to detail, general…read morelack of concern, and mismanagement of property is appalling. I honestly do not have a single good thing to say about this company. Here are a few details: - tenant completely removed and replaced kitchen floor. They didn't realize it and called me a liar when I told them it was not the original flooring. Also told I was financially liable to get it back to its original condition. - consistently charges for fees that fall under tenant responsibility per the lease - never charged vacating tenants for damages. - failed to take any pictures when placed online for rent. Simply pulled photos from google of when I purchased the house years before putting it on the market. - a laundry list of other items in disrepair that should have been fixed, to include a leaking front door that has now resulted in floor rot. Just a few examples and I have so many more. Do yourself a favor and look elsewhere for a property management company. I might suggest My Place Realty, which is who I am with now.

I have been with this property management since 2001, yes 2001. They were the best in town at the…read moretime, but gradually declined. I am in the military and very proud of the first house I purchased, unfortunately they didn't feel the same pride. They did very little to manage my home. I came home and did a drive by to find mis matched shingles (brown and black) on it, outside looking horrible. It broke my heart to see my pride and joy run down and unattended, (yes people were living in it). When I called and asked why the house looked the way it did, I was told they were busy and my house was too far out to keep a close watch. It didn't end there. I should of changed at that time property management, but as most military I was out the door again on another deployment and just didn't have time to change things. It was a wind fall of missteps and carelessness of their part, not informing me of issues, over charging maintenance, basically they just took their management fee and did as little as possible managing my property. It got to the point when I saw an email or call from them I expected the worse, because that's exactly what it was. I expressed my concerns numerous times, but it's like they knew I was at a disadvantage not being co located and was reliant on them. Thankfully I have changed property management, and Rent TN Property has been a delight and breath of fresh air. Do not use Fast Train Property, they cause more stress and issues than anything. They do not care about your property or you as an owner. Look at their ratings across the sites, they are low for a reason. Majority of the complaints from owners I have experience myself. I tempered myself in this review, the list of unprofessionalism, carelessness, missteps, and actual do not care attitude is LONG. Just do not use them, either to be a client of renting a property or using them to manage your property. Patricia Wahl Homeowner

I don't recommend at all! They don't fix anything, barely answer the phone and don't abide by their…read moreown leases until it's time add extra on your rent if you're aren't willing to renew your contract.

So I saw this place had a property for rent on Realtracs. I went by the rental property and liked…read moreit and was interested in renting it so I headed to the address they had listed for their office. When I got there it was a Century 21 office and the receptionist informed me that Platinum Realty doesn't have an office because of Covid and they do everything remote lol. I told her that sounded Sketchy and the reviews they have confirmed my suspicions .

Renting there was awful from start to finish. Signed a contract to move in and afterwards was told…read morethe property would not be cleaned for until following week. Never received a key so had to ask someone so I could make a copy. Issues with roaches in the building, bathrooms never stocked, I could never get ahold of anyone, move out was a bitch. The lady doing the inspection forgot I had it. I called her and she denied the apt until I told her I had a text from her about it. Took 3 months to get any deposit back and was charged 400$ for shit. The room was left spotless and painted. Would not recommend.

I literally moved out in january ! it is now basically June. The property manager Kayla had told me…read moreshe was going to mail my deposit when I left because I had my forwarding address . at first she wouldn't respond to my emails that took a month I had to call , and then she said for me to text her to remind her ummmm no you are the property manager but I still did it . then It took another 2 month and they finally sent it supposedly and it got " lost in the mail". its literally under Tennessee law that you have to send the deposit within 30 days of vacating the premise. I had a very easy and simple time living there but moving out is not good . By the way I made a review on Facebook because I am upset as I should be and they took there reviews off . haha