Friendly service is meaningless without results. This agency excels at being 'nice' while…read morecompletely failing to maintain their properties. I am currently stuck in a home with broken appliances the owner refuses to remove, an HVAC system that won't heat, and a back door I can't even unlock because they won't provide a key. They failed to clean the home before move-in despite promises and now hide behind a $300 repair cap to avoid fixing damage. If you value your peace of mind and a functional living space, avoid this company at all costs.

Gemstone started out great but quickly changed once we had signed the agreement. Sean from this…read moregroup was difficult and unprofessional, Madison was great.

Was looking for a Property Manager to manage my house in Nashville. I live in Florida do screening…read morenew tenants, etc. is very difficult. Amy, the owner of Coming Home to Nashville was so helpful to me. Problem solved !

Absolutely fantastic service. I couldn't be happier. Amy was extremely professional, a hard worker,…read moreand it was an absolute pleasure working with her. I have a property that was originally managed by a different company and certain things weren't handled in a timely manner which resulted in damages that snowballed into major repairs. Then, after more than 6 months off the market to do the repairs, they had trouble renting it out due to the time of year and the pandemic. Amy took this disaster and turned things around. Thank you Amy!!

I met with representative. It was a very pleasant experience. I felt comfortable asking questions…read more She sent email as she stated she would do. I would definitely recommend. First initial contact was professional but personal too. If I decide to use them I will be able to comment more. From my research their fees are average for my area.

It's been an immense pleasure working with Angela at BG…read more I'm a long-distance, first-time investor who purchased a rental in Nashville about 9 months ago. Of the 4-5 companies I called, she was the only property manager who was 1) highly responsive, 2) willing to view the property before signing, and 3) willing to advise me throughout the rehab process. She's a very hard worker and keeps up in good faith. She patiently answered 982098 anxiety-ridden questions I had (hey, it's an intimidating experience as a first-timer, okay! :P). She also very much advocated for tenant needs while understanding my own financial capacity well, resulting in solutions that worked for everyone. I'm excited to continue working with BG. Would highly recommend. Thank you so much Angela!!

WARNING DO NOT RENT WITH EVERNEST! I would advise anyone thinking to rent with Evernest in…read moreBrentwood, TN to think twice. I recently vacated a property I rented for nearly 5 years in Nashville. I left the home in immaculate condition, even better than when I moved in. When moving in I emailed the leasing agency and let them know about glass missing in the kitchen that was found, broken in a nearby utility closet. Upon moving out they have charged me $115 for replacement of the glass, despite showing proof of an email sent when moving in the glass was already broken/missing. So far, they refuse to refund, endless ("we are investigating") messages. Also they refuse to refund a $36 payment made to both them and NES for supposedly an unpaid electrical bill, even though proof was sent to Davis @ Evernest that NES directly was paid IN FULL. As of writing this review they refuse to refund what is duly owed. I spent $1000's of my own money to leave this home in perfect condition, and this is the thank you I get for nearly 5 years of never missed or late rent payments. Avoid Evernest at all costs!

You'll notice that the only positive reviews here come from homeowners, not renters. I can only…read morespeak to the renting experience, and its every bit as horrible as everyone else has described. I have never felt sufficiently violated to actually post a review of anything, but Summit found a way to cross every line. When they need something - like to show your home for a visit, or request bills you were never told existed - they are extremely prompt in communication. However, god forbid you need something: I had multiple occasions where I needed to send 3+ emails over the course of several weeks to different people to get any sort of response. My water turned off one day, months after I had sent two emails about whether I was responsible for my water bill (they had never mentioned it either way). Getting my security deposit back was also the fight I expected it to be, and I had legal representation ready had it stretched out any longer. Simply put: they will do anything to extract maximum amounts of money from you. I rented a beautiful apartment from them that I enjoyed living in, but if I had to do it over again, I would have preferred to live anywhere else because of the headache that this company provides.

I can't recommend Mike and Rosedale Property Group highly enough! For the last 3 years Mike has…read moregone above and beyond to make our home comfortable and stress free. He is on top of things and quick to take care of any concerns! He is overall a great and genuine guy and anyone is lucky to have him as their landlord/realtor! 10/10

We rented from Rosedale for 5 lease cycles and only moved out because my room-mate is getting…read morehitched! Mike Post is an exceptional landlord and professional that always helped us keep the property up to standard! Whenever something broke (which was very rare), someone was there the next day to fix it. He even provided lawncare as part of our lease, so we never had to worry about it. The leases themselves were always reasonable and under the market price of rent for that area- which we really appreciated as college students before we got real jobs. I would 100% recommend Mike and anyone else associated with Rosedale to anyone.

I have used Allen Huggins and the WH Properties team to both buy and sell my home in Nashville…read more Allen and the team were consummate professionals throughout both processes, and I am certain that I would not have been able to find such and sell such a great home without them walking me through the process. On the purchase side they kept me regularly updated on homes that hit the market or were scheduled to, connected me with a great local mortgage team and facilitated a smooth closing. On the sale side Allen and the team were patient with our timing and kept us informed through the process of prepping, listing and choosing the correct buyer. They listened to our wants through the process and allowed us input, but let us know if the market would support what we were thinking. In short - if you are looking at buying or selling a home in Nashville, the ONLY brokerage team you should call is WH Properties. I know my experiences would not have gone as smooth or pleasant without their support and expertise.

Caroline was so wonderful to work with! Easy, very informative and great insight into the market…read more Could not have done it without here!

They are worse than Ghertner and that takes a lot! I'm a resident at High View Cottages. Calls…read morenever get returned. I've called their office 20 times over the past year and have not one time gotten a call back. We've had none working sprinklers, dead shrubs for over a year, HOA issues with mowing and trash, resident complaints, and not a peep ever from Floyd. I believe his 20 something son is our property manager with zero experience, so a nepo hire. Called the office last week and she said "he's never here because he manages 100s of properties." Well he can't even manage the ones he has so maybe stop being a greedy money grab and manage the ones you have instead of taking on more?!

They manage our association and have advised our board to raise our HOA fees 2 years in a row. They…read moreare not very transparent and will not allow back and forth discussion at meetings except once a year. Highly not recommended.

Michelle did a good job with our first property, but our experience with the second has been…read moreextremely disappointing. She failed to send our renewal notice on time, and I had to remind her. Even then, she waited until only 20 days before our lease expired to provide three poor comparables that were clearly not similar to our home. I ended up doing all the market research myself. When I considered ending our agreement, she threatened me with a full year's management fee instead of addressing the issues. We have worked with MR on three properties and even bought one through them, but because of Michelle's lack of effort and unprofessional handling of our account, we will not be using MR again. She argues constantly, never admits she's wrong, and could put in more effort.

We rarely leave negative reviews, but our experience moving into a Marshall Reddick-managed…read moreproperty in Nashville has been extremely disappointing. Prior to signing, we were explicitly told the unit would be professionally cleaned and move-in ready. When we received the keys, that was not the case. The apartment required extensive cleaning, and we ultimately had to hire professional cleaners ourselves after receiving little meaningful remediation despite repeated communication. Since move-in, we have dealt with a long list of unresolved maintenance issues, many of which were documented immediately upon occupancy, including: - a nonfunctional washing machine with standing water and visible mold - a nonfunctional microwave - exterior openings allowing animal activity in the walls/ceiling - a broken mailbox lock (mailbox doesn't close at all) - missing window screens - multiple additional maintenance and safety concerns We are now nearly a month into the lease and all of these items still remain unresolved. To be fair, Michelle eventually stepped in, acknowledged that our move-in experience fell short, and approved a partial rent credit toward the cleaning expense, which we appreciated. However, the overall experience has still felt highly reactive rather than proactive, with much of the burden of coordination falling on us as tenants. The most frustrating part has honestly been the lack of preparedness and follow-through. We understand that maintenance issues can happen, but a unit should not be turned over in this condition after repeated assurances that it was move-in ready. We are hopeful the remaining issues will ultimately be resolved, but wanted to share our experience candidly for anyone considering renting through this management company.

Asm has been attentive and gets things done in a timely matter. They are kind and friendly. I am…read morethankful we found them to help our family with our relocation to Nashville. I'm not sure why they negative reviews. With our experience, it has been great . Thank you ASM

The Fee was reversed and I've changed my opinion about ASM property thank you Mike for your…read moreassistance

Our experience with MIG was awful. As a first-time homebuyer, I used MIG because my realtor…read moresuggested them. However, my MIG loan agent was disorganized to the point of inconsiderate (ie. inputting my social wrong on a form despite confirming the number on other forms was correct, causing delays) and outright rude (ie. verbatim telling my bank I don't know what I'm doing while on a group call- but props to USAA for privately telling me afterward that that's not normal or acceptable). I've never felt so belittled as an adult but I felt stuck as we were already in too deep on the process of getting a house. Now I know better. And my realtor experienced it with the loan agent too. The agent was dismissive to her and the overall experience was so bad that the realtor was apologetic for suggesting them and said she won't recommend them to future clients. My realtor even referenced texts from the loan agent that were so nonsensical that my realtor said "is she drunk" which, again, made us feel like we weren't worth the time to even type a text message legibly. But I don't think it was just my loan agent who was problematic as I also got emails not intended for me from other employees at MIG with potentially sensitive info about someone else's loan being suspended. And the lack of data sensitivity tracks because I also just got a letter saying they had an "electronic data incident" so info like our social security numbers may be compromised. I truly love our house and hope to live here forever, but I truly can't say it was worth dealing with MIG. But hey, I guess we learned to always get multiple quotes which has served us well as homeowners. And I personally learned being a doormat to be polite doesn't do me any favors in the long run. Wish I'd stood up to the treatment and walked away from MIG.

This is my second time using MIG and they are amazing! Rob and his team are very friendly to work…read morewith and very professional. They assessed my situation and tell me exactly what I need to prepare so I don't have to waste my time! I would like to recognize Rob with his swift responses to phone calls and emails! When he said get back with me ASAP really means ASAP! Strongly recommend to use MIG.