Wreck Transport, which is not a validated towing company with the Better Business Bureau…read more Was in violation of not securing my vehicle. My unsecured vehicle was transported to an unsecured and unattended parking lot, two blocks from the original parking lot in HAZLETON through research, Wreck Transport is located in Drums, Pa 8 miles from the mentioned parking lot Hmmmmmmm

This guy is amazing! My friend was broken down on the I-80 and I found WRECK on Yelp near where…read moreshe was. He answered the phone right away, and was willing to help although he was booked up, he recommended me to someone he knew and assured me that he would take care of my friend. Sure enough it all worked out great, and these guys showed a lot of patience, kindness, and professionalism. Thank you!

Tried calling multiple "24/7" towing services at 6am--no one picked up or was available. This was…read morethe only company that actually delivered on the 24/7 promise. Super responsible, respectful, and reliable. Showed up quickly and made a stressful situation much easier. Let this be your first call when you need a tow--you won't regret it.

After 3 hours waiting for AAA and sitting barely off the freeway on hwy 81 I called 911 and asked…read morefor a tow. Twenty minutes later much to my relief Paul's truck arrived had me hooked up and dropped me at the repairs shop. Very personable and helpful! Making me think twice about my AAA membership!!

NEVER USE THIS COMPANY! I am a 59 year old woman who was stranded on a ramp off I-81 in…read morePennsylvania at 1:00am. I wasn't paying attention to my gas tank and ran out of gas. I called AAA and they tried to get in contact with Paul's Auto (who is on-call with AAA and is supposedly open 24 hours). Paul's Auto NEVER answered the phone when AAA called them and the AAA agent told me they do this quite often. BUT when I called from my cell phone he answered and said he will get in touch with one of his drivers and will give me a call back. You can only imagine how happy I was that someone was going to help me. I NEVER HEARD BACK FROM HIM. I called him back twice and got his voice mail. In addition, I couldn't leave a message because his mailbox was full. So here I was stranded all by myself on a pitch black ramp at 1:00am waiting and praying for Paul's Auto to call me back to help me. Also, the State Police called Paul's Auto and guess what? He never answered the phone. Finally, I was able to get in touch with another company who came to my aid at 4:30am. I have one message for Paul's Auto. How dare you advertise that you are open 24 HOURS when you are NOT open 24 hours. And how dare you tell a woman in the middle of the night that you will call me back AND NEVER CALL BACK? Please do not use this company. They should not be in business. So sad!

Had our car for over three weeks and hadn't even looked at it.Was going to charge us 1300$ for the…read morerepair. Does not answer phone or call or text you back when your looking for update. Week 4 after going over there 6 times ( and he was never there) we had to push car out of the same spot we parked it in and jump it. We still did not get a call back when car was missing, finally got a hold of him to get our key back and he wasn't sure wich key was ours, texted us and said your key is in the bathroom outside (open to the public) we again drove over and our key was on the back of the toilet. Do not do business with this guy ,you can get the job done cheaper and more professionally with someone else

Lou is a very nice guy he went out of his way to help me on a moments notice checking out my…read moremotorhome and work truck.

Liers An Rip Offs ... I pulled up too their Location And The energy and vibe was off from the time…read moreI walked in . Stood at the Window like 4-5 mins before even being acknowledged while it's 2 woman sitting there the whole time doing absolutely nothing...Just for one of them too finally come and slide open the glass and just look at Me till I said something No type of friendly welcome ...I told her the issue I was having she goes to the back tells the guy I sat in the window watching him frown Up...Then she comes back an goes wait outside someone will be out there shortly. The Guy then comes Out , I Had A Bent Pipe Exhaust From A Tree branch haven too Swang out too wide in a Tight Space after a delivery in A residential neighborhood in Pennsylvania...But Anyway the Guy after not even Looking at it for secs Goes Ooo You'll never Be able too Bend That Back SThe Crease at the Bottom Were It's Bent You'll basically pull apart All type of other things ... Now I'm not the brightest light in the chandelier but I recognize When it's trying too be fed to Me , Then He goes on too Say You'll have too Bring it in the Shop Let the Exhaust Kool Down (Mind You it's High 30s Low40s Degrees out) Says they Would have too take it All apart and Cut The Tip Off The Exhaust "It Want Match the other But Will Look Better" Soo I Kindly told Him You know what . Don't even worry about it ... I Then Drove Right Down The Road Found A Telephone Pole That I Was Able Too Pull On Side Of . Climbed Up on top Of My Rig With a 2 Inch strap , Wrapped it around The Telephone pole and My Exhaust And With The Truck Still Running Bent it Right Back In Place As If It Never Happened and it Looks Great Didn't even take Me But 10 Maybe 15mins . Soo Yeah I definitely Wouldn't trust these Guys Too Put fuel in My vehicle if I ran out of Gas.

I couldn't have found worse service had I picked blind. Mechanic caused damage to my car and they…read morehave every excuse in the book why it isn't their fault. Owner took no responsibility and instead wanted to argue. Worse company I ever came across.

I needed my car towed a while ago and they did a great job. I would recommend this business to…read moreeveryone.

Excellent service. Got me in right away. Pleasant. Took time for me even though I could see how…read morebusy they were. Didn't try to take advantage of my lack of knowledge and try to make an unnecessary sale. Sells quality tires.

We were broken down on the side of 81. They got to us asap. Towed us to a hotel and picked up the…read morenext day to get my car. Josh and his son were wonderful. They didn't take advantage of our desperate situation

Josh Pollack is an ANGEL! My friend was broken down on the I-80 someplace west of the I-81 with…read moreseveral hours to go to get home to Long Island. She broke down around 2:30pm and called AAA who said there was no one available to tow her back to Long Island, but they could tow her to a local shop. They gave her the run-around, no one was answering the call, and around 4:30 pm I started searching for local tow companies. I called a company called Wreck who referred me to Josh of Pollack's Towing (I'll leave a positive review for Wreck later). Josh answered the phone right away was optimistic, friendly, and gave us hope. He said they would look at the car and if they couldn't fix it then they would tow her home. Around that time the dispatcher got through to another angel (LadyTow, i'll leave a positive review for her as well). She arranged with Josh to tow my friend to him, and his whole team showed up and rolled up their sleeves. Josh and his team found a part store with the part they needed in-stock, and one of them drove my friend to buy the part, about 30 min out, then all the way back, while meanwhile Josh and the other guys were taking the bad part out of her car. They got the new part in and a new belt, and by this time the battery had lost it's charge, yikes! but they didn't give up, they worked on that too, and got her safely back on the road and on her way home finally at about 9:30pm. These guys are amazing!!! Thank you Josh, and may you and your family have a happy Thanksgiving day tomorrow! I know my friend sure will!

Fast response and quality service! Our vehicle was repaired and the price was very reasonable.read more

Jimmy is literally the sweetest guy ever! He got my dead battery going in no time , and at 10pm in…read morethe rain ! If I could give him 10 stars I would! He definitely helped out a damsel in distress! Kathy in the office is also a huge sweetheart! Thank you for everything to both of you!