Went in to get a wheel bearing issue diagnosed and repaired. Their mechanic charged me for a…read morediagnostic fees and said it was the wheel bearing. I took the car back to them to have the wheel bearing replaced and they did it. Then the noise persisted and they still charged me over 500, and their mechanic told me the noise will go away with time and it was the spindle that should have been replaced. Their mechanic didn't fix the issue I went there for and still charged me so much money

This company was great! My daughter's car needed brakes she is at college in Lehigh was able to…read morecoordinate everything over the phone. Price was reasonable and service was timely.

Oil change was done right. Used a coupon and they didn't try to upsell on oil or other services…read more They checked our lights, showed me the air filter. I would have bought one, but had a new one in my car which they put in for me. Excellent service, great attitudes, fantastic experience.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Tannersville.

I had an appointment at noon for yearly inspection. Arrived at 11:45, but they didn't move my car…read moreuntil 12:31. They finished at 1:15. Could be partly my fault for arriving early, but I don't think they should start my appointment 30 minutes after the scheduled time.

I would not recommend this auto shop. I go to places just to see their services and write reviews…read moreto help others... when I'm at your place of business I'm there because I've been told there an issue or it's a good place to go. I am very disappointed with my experience at this Firestone location. I brought my vehicle in for a check engine light. Before authorizing the diagnostic, I specifically asked whether the diagnostic would be honored if the same issue returned. I was told that it would. After paying the diagnostic fee, I was given a diagnosis that I questioned because I had already addressed that repair in the past. I explained my concerns, but I was assured the diagnosis was correct. The very next day, the exact same check engine light and code returned. I brought the vehicle back, and the service advisor told me there should be no problem rechecking the vehicle at no additional charge. He scheduled me to return the following day. When I returned as instructed, the manager informed me that I would have to pay another full diagnostic fee for the exact same issue. I explained what I had previously been told, but that commitment was not honored. While waiting, another customer came into the service area visibly frustrated, stating that he had returned multiple times for the same problem and had spent over $1,200 in diagnostic fees. I cannot verify his experience, but hearing that made me lose confidence in continuing with this repair. At that point, I requested my keys before any additional work was performed and left. I had also waited over an hour after my scheduled appointment before making that decision. Once I returned home, I used my own professional scan tool, researched the issue, and compared the diagnostic information with manufacturer resources and repair information. Within minutes, I identified what appeared to be the actual problem: the EVAP vent solenoid. I purchased the replacement part for less than $60 and installed it myself. The repair took only a few minutes because it was a simple plug-and-play replacement. After driving the vehicle, the check engine light cleared, and my scan tool confirmed the repair had resolved the fault. Based on my experience, I lost confidence in the diagnostic process at this location. I expected the original diagnostic to identify the correct issue or, at the very least, for the store to honor what I was told regarding rechecking the same problem. Instead, I was asked to pay another diagnostic fee before the original diagnosis had been verified. Also vehicle came back with more issues that were not present at all tpms sensors unlearned and door hinge is somehow broken.. these are items that are extremely unlikely to break due to just being replaced and or serviced correctly. This review reflects my personal experience so other customers can make an informed decision.

This was my first time going somewhere other than my dealership for an oil change, and I am so glad…read moreI tried 5 Minute Oil Change! The whole team was fantastic, especially Jared and Jacklyn, who went above and beyond. I bought my truck new in 2022 and have always kept up with maintenance at the Chevy dealership--yet somehow, my original air filter was never replaced. Jacklyn caught it immediately, showed me, and I was honestly horrified knowing my daughter has severe asthma and had been breathing through that old filter. They swapped it out on the spot and explained everything so clearly. From start to finish, I was in and out in under 7 minutes and that even included me chatting with Jared and Jacklyn during the add-on filter change. They even greeted me with an ice-cold bottle of water, which was such a thoughtful touch. Fast, knowledgeable, friendly, and thorough. 10/10 experience. I won't hesitate to come back here again!

Waited outside for 25 minutes. Finally An employee can out and refused service. Will Never go backread more

Stopped in here on the recommendation of my sister and was super impressed! Jonathan had an very…read morewelcoming attitude and was very thorough with the car inspection. The entire process was less than 20 minutes and I was on my way. The other employees were friendly as well with their customers. I even found a $10 off coupon online to use! Next time I'm in the area I'll definitely return to this location!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Tunkhannock.

I'm incredibly grateful for Mark and the care he puts into his work. He has helped me with…read moreeverything from routine oil changes and brakes to more complicated electrical issues, and I've always been able to trust both his knowledge and his honesty. What really stands out is that Mark genuinely cares about his customers and wants to make sure they are safe on the road. He takes the time to explain things, does quality work, and is very reasonably priced -- something that can be hard to find in the automotive world. It's reassuring to have a mechanic you can truly rely on, and I highly recommend Mark to anyone looking for someone skilled, trustworthy, and dependable.

I could not be any happier. I had a breakdown on the highway late last night. We found them via an…read moreadd on Craigslist. They told us they would get to us first thing in the morning. They found multiple problems, I needed a wheel bearing replaced and 2 bolts backed out of a caliper. They replaced the bearing for the agreed amount and didn't charge me for replacing the bolts. 10/10 would happily work with them again