I had a terrific & ideal experience at this shop. Everyone was SO kind, so friendly, so…read moreprofessional!! I felt like I was in good hands right from the start, through to the finish!! I couldn't ask for a better experience! They were very good to me. They went above & beyond!! I met the owner (he was the courteous shuttle driver that drove me home during the wait) and had a great, meaningful God & life talk with him. He's a great guy. So is Jeremy, at the front desk, and the rest of the crew. To top it off, when my car was done, they pulled it around for me, and left a bottle of refreshing water, & a treat bag!! Awww.... ;-) What a nice touch! I am very, very grateful. I thank God & I pray every one of these guys & their family are very blessed. Thank you!! Thank you! Thank you!! I will definitely be back!! I highly recommend!! Thanks guys!! Sincerely, Katie

Had my brakes lock up while driving on a Friday. Had my vehicle Towed there. Monday morning they…read moreevaluated it and sent me a link for repairs saying I need around $7k worth of work. When queried why the work needed to be done, they said it was based off of the mileage on the vehicle... not something they observed in the inspection. For example, they said I needed an oil change when the sticker in the windshield said it was current. Additionally, they said I needed rear shocks when they were in fact replaced two years ago. Again.. they said it was based off of mileage, not observed necessity. As for the reason I towed it there in the first place: they said they didn't know why it did that and would be happy to replace all discs and pads but would be fine with me driving it that day without the change... needless to say I can't trust them with the safety of my family so we had it towed to a different mechanic down the street. Again.. how could I trust their judgement when they couldn't find the problem, didn't know what caused it, and then they offer me thousands in repairs for issues they didn't even confirm I needed.. it's so sad they have as good of ratings as they do. I wasted money and time. Very disappointing Forgot to mention: they deleted the online quotes and diagnosis when we told them we'd be taking it somewhere else. Seemed worth mentioning Follow up: took my car to master tech for a second opinion. Dave looked it over and determined the following recommended services were NOT needed: rear brakes and discs are FINE and don't need to be changed (they said they were worn and needed to be replaced, he said they have more than enough pad left), water pump is fine and NOT leaking, it does not need to be changed ( they said it was leaking and even sent a picture with liquid on it) and finally, there is one strut leaking lightly but both shocks do NOT have to be replaced. Oh and the caliper they said didn't have any issues (the original problem I went in for because it got stuck and started smoking)... it needs to be rebuilt to be safe to drive on. Yall.. I cannot stress my disappointment enough in Christian brothers and their dishonesty. They were going to perform thousands of dollars in work for no reason other than to make a buck off of me. They took advantage of my bad situation. Single income family of 6 whose car broke down 45 minutes from home. Not to mention they were going to let me drive it with the issue unresolved! You don't care about people, you have no integrity and you ought to be ashamed of yourselves. Update from the day after: Jeremy reached out after I completed their customer satisfaction survey. He was very apologetic and wanted to hear what happened. He offered to reimburse us for our tow and genuinely cared about fixing the issue internally. From a manager/owners perspective I hope he's able to narrow down what happened and address it with his employees. that way this doesn't happen to anyone else. I have to keep the review and rating honest from my perspective so I won't be changing that but still felt like he wants to run an honest business and will not tolerate for deceit or dishonesty from His employees.

I strongly recommend going elsewhere. They had my car for three weeks and didn't do any work on it…read more When I finally got it back, it was out of gas, and I still had to pay. It felt like they were only interested in the money, not the service. I won't be returning.

This was my first experience with Christian Brothers Automotive and I was a little hesitant at…read morefirst. In all honesty, I am hesitant with any service that has the ability to charge large sums of money when they know you need them most. However, the company was quick to respond, very polite in both person and over the phone, quick with their assessment and fix to my car, and did not attempt to find a means of overcharging me for services. I also appreciate their detailed report of my car and additional fixes or changes I could make if I desired. I didn't feel pressure into fixing or doing anything I didn't want to. Overall, really good experience. I am happy to recommend them as long as they stay consistent with this level of service.

They fixed a difficult problem and the owner is a really nice guy. I had to bring my truck back to…read morethem and they got on the issue and explained to me all the underlying issues causing the problem.

I've been here several times and thought I could somewhat trust them. After spending $2500~ with…read morethem, I got my car back and noticed I had no windshield wiper fuel (which should have been serviced), so I try to pop the hood of my car and I cannot as the lever is broken.m and has a wire hanging out that I've never seen before. To fix it they charged me $400+ when I've never once had an issue with that, only after I got my car back from them... so they charged me $400 for something they broke :) would not recommend, they couldn't even clearly give me an explanation just "sometimes things break" oh okay, only after being in your shop for a couple days did it break.. this is why you get 1 star, absolute ludicrous

I have taken my cars for oil changes brakes fluid changes and have total confidence in them. Doing…read moreoil change tomorrow. Customer service is great and new waiting room is comfortable. Sorry about the problems some have. Modern cars have many problems especially if you change oil at 10K miles and don't perform preventive maintenance. Cost a little now but new cars are ridiculous prices.

Way too expensive. For example to change the cabin air filter was more than the dealership!read more

So I'm not going to lie after seeing the reviews I was a little hesitant, Carmax sent me here for a…read morecheck engine light but I was thoroughly impressed. They had my car for 2 days and did all they could do to fix the CEL. However, BMW was not supportive in supplementing information on how to fix their specialty issue. I called/ they called me 7 times over 2 days with updates and I spoke to Tammy, and a couple of guys and they were all so helpful. They really wanted to help and eager to but sadly it did not work out. I picked up my car and they comped the diagnostic fee for the trouble. They were super nice and helpful. As far as my situation- Carmax is sending my car to a BMW dealership next at their expense.

Makes you do a whole check up for something you know it's wrong. Don't like that…read more Also does up charges and explanation , "they all do it"

Had to take my raptor in and again Curteous and efficient the service at Christian bros is great…read morestarted to get it fixed in Woodward but last time in edmond they were so great I decided to come back to Edmond to get the work done. A+++

Was charged 568.81 for a $20 or $80 part. Was quoted $500 something and when I went to pick it up…read morewas told $1009. I paid $800 because I was willing to split the difference to get my car. The owner called me back after I spoke with the manager we had trusted in the past and he notified the owner to return my call. The owner only wanted to defend their outrageous profit margins rather than apologize for losing our trusted business. Was only willing to refund some of my money if I agreed to come look at something he wanted me to see on their computer. Was also quoted $800 something to replace tire pressure sensors which I declined and had them replaced elsewhere for $45/tire for a total of $180 including parts and labor.