I had a great experience with Jack's auto store. When I needed my steering column replaced, they were as professional and communicative as possible with the timeline/pricing. They also had a decent military discount, which was nice. read more

Not giving any stars (Had to leave one star to submit review). We paid $4,000 for engine replacement and vehicle still has issues (have taken back numerous times only to get vehicle back with something else wrong). First when vehicle was returned us after engine replacement the a/c no longer worked (or held Freon) and still had same issues with hesitations and problems in engine. Was also told it would cost $300 to repair hose for a/c and Freon. Second time taken in for same issues we were told the mechanic had checked it and there was nothing wrong (have recording of phone calls) vehicle had white smoke coming from tailpipe and vehicle was overheating (even left me stranded on highway, vehicle would not hold water or coolant). Needless to say Connie and Jack's Auto Service have been unwilling to honor warranty and repair things that have been caused from engine repair. We took the vehicle to another certified mechanic shop (dealership) and so far have been informed of a misfire on cylinder 4 (old misfire on cylinder 6) and now (since the vehicle has been a paperweight killing grass) the hoses were not connected correctly when engine was replaced (which will cost another $1,050 at a dealership, not to mention the $300 to fix a/c, before they can check the rest of the "repair work" done by Jack's Auto Service). This vehicle has been very costly because "repairs" done by Jack's Auto Service and has left us without our vehicle (or stranded) since April 2020. read more

Very nice and fast. The owner is very flexible and honest. She will work with you and is kind. I was recommended to her by military and she is extremely supportive of service members. Definitely will go again! read more

These folks are the nicest ever. They told me how to get my car started so I could get to them w/out a towing expense. Once there - I fully expected a replacement part and service charge - but no!!! They fixed my own part and charged me nothing. These folks are honest and as warm and friendly as can be. Two others told me of them and their professional good service. I'm a believer! Give these folks a try. They will not let you down! read more

Jack's is owned by Connie, who is amazingly honest and forthcoming. We have taken several vehicles to her (including an RV), and she has always been very honest and did great work! I think anyone could trust their garage and their work. read more

I recently moved to the area and had to have my car repaired. I didn't know what was wrong, but it was leaking fluid. I looked for the closest mechanic with the best ratings. That was Jack's. Although there was more than one thing leaking, and it wasn't a cheap fix; they fixed everything and did not overcharge. I should mention that my brother is a mechanic in another state and I always ask him how much repairs should cost. After the repairs, my car was still leaking fluid. It was oil, so I took my car back. They cleaned up the oil and put dye in it to see where the leak was coming from. They replaced the oil seal again and didn't charge me anything. They could have easily lied and said, "oh, you had another seal go bad." But they didn't, it's really hard to find honest people, and harder to find an honest mechanic. But I would trust them. And I'll definitely take my car back to them. read more

Jack's Auto has served our family for years--we take prospective vehicles there for inspection and rely on their expertise throughout the life of all our cars. The owner, Connie, is very fair, kind, and accommodating. There have been times they could have charged us a small fortune (because I'm not a mechanic) but simply found the most practical, cost-efficient solution. I trust them--hands down. I've never felt like we didn't get great customer service and true kindness. They should be your family's mechanic! read more

they messed up timing chain cover gasket doing water pump.this is common . but refused to offset cost,or admit it.fixed oil leak but it was still there,refusued to off set cost or fix the original problem .out $ 738 still leaking coolant and oil. read more

Connected with Connie, from my desk in lovely Las Vegas - Nevada, who actually listened to my situation and offered assistance, information and quotes so that I was sure to know what the cost of the services we were going to need in Oklahoma would be right up front!!! WOW Good-ole-fashioned service...you just don't get that anymore, let alone over the phione and over a thousand miles away! Next came the towing and the fix...as I still sat at my desk in Nevada...her team of experts quickly located the issues, and a couple more that were hidden initially - that contributed to the car problem - and after her call to update me they fixed everything THAT SAME DAY!!! I paid what I feel to be a very fair price and my child picked up her car that afternoon and drove it back to her appartment with a smile on her face - it runs great now! Connie, and her staff of highly trained mechanics, wasted no time to come to the rescue and save the day. BIG HUGS from a mom who needed someone to trust with her kid's car...and found Jack's Auto Service in Del City, Oklahoma!!! Thanks is just not enough! :) GOD BLESS Jack's Auto Service Center!!! read more