I called in search of legal services. The attorneys themselves were recommended by people through…read moreonline forums so they have a good reputation. The office reached back to me fairly quickly and let me know the firm represents landlords exclusively while referring me to a local lawyer who may help. It was a successful lead, and I'm extremely thankful for it.

They gave me great feedback on our initial call. My tenant cooperated and I did not have to resort…read moreto using their services. Very knowledgeable and I will consider using them if need ever needed.

When I first reached out to Preferred Services in West Covina, I wasn't just looking for someone to…read moreprepare documents -- I was looking for a team that genuinely cared about helping me through a stressful legal situation. I needed people who would listen, respond, and guide me without judgment or impatience. What I found at Preferred Services was a level of customer service, professionalism, and client dedication that is rare in this industry. From the moment I walked through their doors, the experience felt different. There was no cold reception, no rushed intake, no sense that I was just another case in line. Instead, I was greeted by staff who were warm, attentive, and genuinely invested in understanding what I needed. They took the time to listen, to ask questions, and to make sure they understood the full picture before moving forward. Their dedication to customer service is the foundation of everything they do. Preferred Services has been serving the community for decades, and that experience shows in how they treat people. They understand that most clients come to them during difficult moments -- divorces, custody issues, evictions, financial disputes -- and they respond with patience, clarity, and compassion. They don't rush you. They don't talk down to you. They don't make you feel like you should already know the process. They meet you where you are and guide you step by step. Communication is one of their strongest qualities. They pick up the phone. They return calls. They follow up. They check in. In a world where many legal service providers leave you waiting days for a response, Preferred Services stands out for their consistency and reliability. Every time I had a question or concern, someone was there to help -- not with vague answers, but with clear explanations that actually made sense. Their knowledge and accuracy are equally impressive. They know the forms, the procedures, the timelines, and the court requirements. They make sure everything is filled out correctly, organized properly, and ready for filing. They explain what each document means and why it matters. Their experience shows in the way they anticipate issues before they become problems. I never felt lost or confused -- they made sure I understood every step. What truly sets them apart, though, is their commitment to client satisfaction. They don't just complete paperwork; they make sure you feel supported throughout the entire process. They check in to make sure you're comfortable with the next steps. They ask if you have questions. They make sure you leave with clarity, not confusion. That level of care is something you can't fake -- it comes from a genuine desire to help people. Their pricing is also fair and transparent. No hidden fees, no surprise charges, no pressure. They explain the cost upfront and stick to it. In a field where unexpected expenses are common, this honesty is refreshing. Preferred Services is the kind of place that reminds you what real customer service looks like. They combine decades of experience with genuine compassion, and the result is a service that makes you feel supported, respected, and taken care of. They don't just prepare documents -- they help you navigate some of the most stressful moments of your life with confidence and clarity. My experience with Preferred Services comes down to three things: 1. Exceptional Customer Service They listen, they respond, and they treat you with respect from start to finish. 2. Client Satisfaction as a Priority They go above and beyond to make sure you understand the process and feel supported. 3. Professionalism and Accuracy Their work is precise, organized, and backed by decades of experience. If you're looking for a team that truly cares about helping you -- not just processing paperwork -- Preferred Services is the place to go. They deliver the kind of service that makes a stressful situation feel manageable, and they do it with professionalism, kindness, and unwavering dedication to their clients.

Steven and Jay were absolutely amazing. They were professional, incredibly helpful, and worked very…read morequickly. The pricing was very reasonable, and they even sent me a video and photo once the service was completed, which gave me total peace of mind. They handled everything, including submitting the paperwork with the court, so I did not have to run around or stress about any of it. That alone was such a huge relief. If you are even a little unsure about what they can do, just ask. They are great at explaining the process. I will definitely be coming back for more court document prep. It is so much more affordable than hiring an attorney for this kind of work, and the service was flawless.

POOR SERVICE. Rep hung up as I was speaking. They can't even answer simple questions. Place you on…read morehold for over 30min. Reps tone was unprofessional and rude as hell. And I was told the office is never open during posted business hours. I recommend contacting the Legal Services Office in Redlands on Redlands Blvd, they were of GREAT SERVICE!! 10/10.

Terrible service, STAY AWAY, waste of time. First red flag was when I set up the appointment and…read moreasked for an address and confirmation email or text. I was told I would receive a text in 20 minutes but received nothing. I had to find the address for the Rialto office myself. I called and scheduled my appointment 4 days in advance. My wife and I requested time off of work and prepared only to be contacted the day of the appointment to cancell on us because they are simply "closing early today". Very careless and unapologetic person on the phone. You may be in a vounarable position when looking for their services, look elsewhere! It's not here. Cheap prices here follow cheap service and their carelessness costs you more in the long run. Legal documents require professional attention and this place feels like a joke. I would advise Pay the extra $150 to $200 elsewhere and get it done right the first time. My wife and I now have to reschedule and take another day off of work, that alone, is way more then the "savings" I was considering going with them. Plenty of other places out there. Simply contacting this place and scheduling the appointment created losses for me that made my easy process more expensive had I gone elsewhere to begin with. Avoid the waste of time and money, don't let this happen to you. Best of luck.

The staff is friendly and very knowledgeable ! I will definitely recommend to family and friends !read more

( for evictions ) This place is a SCAM!!!!! One person says one thing and when you get there they…read moretell you a completely different story!!! If I listened to them I would have lost my case and been deeper in debt.... Never AGAIN... NEVER I gave 1 start because I had to.

Horrible customer service! Please do not fall for the way…read moreLisa try's to convince you at first. She over speaks, doesn't let you speak, and does not answer your questions! We wasted a whole month with these people/ person and got NOTHING resolved. -very unprofessional -rude - does not provide copies, updates, or a breakdown of what the steps / prices are. LOOK ELSEWHERE. DO NOT WASTE YOUR TIME.

Terrible customer service, the owner lady is so rude and entitled. She will leave you waiting on…read morethe services, you think they are taken care of and she hadn't even started in your case. Don't waste your time.

Today marks a remarkable victory for those who may not have the resources to engage powerful…read moreattorneys. The Legal Service Center, a bastion for those in need, has prevailed against a law firm boasting decades of experience. This triumph underscores the vital role of legal service centers in leveling the playing field. I extend my heartfelt gratitude to Ron and the entire team for securing this victory today, allowing me to refocus on what truly matters: the well-being of my children. Victory for the underdog! You and your team triumphed over a law firm today; a huge win for the little guy. Thank you for helping make my life a little less complicated.

I don't know where to begin. I found this place online and have them what little I had left. At the…read moretime of payment I was told by an Alexis and a Kimberly that it would take 2 weeks. I am now at 4 weeks without any document. I have called several times and neither Kimberly nor Alexis will ever return my calls or respond to my voicemails. I keep being told by whomever answers the phone that it will be (another few days) but when those days come and go I don't receive a call or my document. Now i am being told that a Ron will call me back. At this point o just want my money back. I do not at all recommen this place. The office I am going through is the Fontana location. Do not use this company at all to any of your legal needs.

My husband and I chose to meet with Josué Cristóbal Guerrero, Esq. after seeing his stellar…read morereviews--and we are so glad we did. He spent a full hour with us, walking through our situation in depth and helping us thoughtfully evaluate our options between mediation and trial. He clearly outlined the pros and cons of each path and, most importantly, gave an honest and well-informed assessment of whether he believed our case was worth pursuing. What truly sets Josué apart is his integrity. He is not a "take your money" attorney. He understands the real-life implications--both financial and emotional--of litigation and provides guidance that reflects that. His experience and insight allow him to give a realistic sense of probability, which we found incredibly valuable. Equally important to us, he recognized that our decision wasn't purely business--it also involved doing what we felt was morally right. Josué was patient and thoughtful as we worked through that aspect, offering perspective without pressure and supporting us in making the decision that aligned with our values. Ultimately, we decided not to pursue the case and accept the loss. Even so, we left feeling confident and grateful for his counsel. For any future real estate litigation needs, we will absolutely work with him again and highly recommend him to anyone looking for a knowledgeable, honest, and principled attorney.

Horrible communication. Hi attorney literally told the other side that he had no power, and ghosted…read moreus when we asked for an update on the case.

I had a great experience working with Maria and Zack on my tenant habitability case. From beginning…read moreto end, they were professional, knowledgeable, and worked hard to get a great outcome for me. Tenant habitability cases can be stressful and take time, but I always felt confident knowing I had a strong legal team representing me. Maria and Zack helped guide me through the process, answered my questions, and fought to make sure my situation was taken seriously. I'm extremely happy with the settlement and the way my case was ultimately resolved. I truly appreciate all the time and work they put into representing me. I would definitely recommend Maria and Zack to anyone dealing with serious landlord or habitability issues. Thank you both for everything you did for me!

If I could write a review with negative stars I would. I was referred to liddle and liddle by my…read moreproperty Manager, the only thing they successfully accomplished was handing me invoices for $20,000 with both eviction cases being dropped by liddle and liddle with no explanation as to why. He then threatened to sue me if I I pursued reimbursement through legal channels saying he had an additional $8000 in fees he could still charge me. All this and. It one case went to jury or was settled. Every time, I was told to appeared in court, a different random appearance attorney was sent by them. One appearance attorney even told me he didn't have much work so he was stepping in just for the day, that's great news to hear. There is no communication with Raymond Zakari who now owns the firm. He has office staff take care of everything while he hides behind his desk, racking up charges and bills The only positive reviews are from people who worked with the previous owners. Raymond is running this law firm and its name into the ground. Chose anyone else if you want to achieve any type of results