Initial assessment made in June for a two week job and was to be completed by end of August. That…read morewas the pitch by the general manager. Contract signed a few days later stipulating that work would begin before the end of August. Job not started until mid September and still not completed by end of October, 6 weeks later. After contract signed and before work started the project manager said that the job would never be completed in two weeks, however she told me twice that once started her crews would not be pulled off to do other work. There were periods from 3 to 8 days when nobody appeared on site. 25 feet of corner foundation was open to the world and left exposed for a week with some plastic sheets blowing in the wind. Crews did not know from one day to the next if they were returning to my home to continue work. My calls to the front office were received with comments about how crews can't work in the rain ! Retaining walls were not removed but buried just beneath the surface; I stopped one crew from using a Sawzall to cut buried plywood only inches from an underground natural gas line. In frustration I terminated the contract and hired two independents to finish the job. Consequently other contractor schedules were thrown off and ultimately unable to finish work before the winter set in. During the final conversation with the general manager he only said that he would take my complaint as "constructive criticism" never once apologizing for the inconvenience. If you do hire this company to work on your home expect to have them demand a cheque from you every few days for each small step of work they complete. At one point I had an email requesting payment for work no yet completed. I do not recommend this company.

Excellent, professional service. Ottawa Structural fixed my window well, waterproofed by exterior…read morebasement wall and filled it the surround 12 feet with gravel 8 feet deep to prevent any seepage to the foundation. They did a great job, came back and checked on it after the winter thaw, and we have had no problems with it since. One thing though - they are expensive, but they guarantee their work, and you get a quality job.

I have not used Eric's so I can't totally comment on everything they do, however they are working…read moreon my next door neighbors house. My neighbour seems really happy with their service however that is not why I chose to write this review. I have dealt with many contractors over the years and never have a had a team be so incredibly courteous. No matter who you are talking to they are friendly and accommodating. All the neighbours have been talking and this feeling is universal. Just a small example, they are working in our driveway and have fencing around the whole. Our door is down the driveway and I asked that when they are done for the day they make sure to push the fence away from our house so that my wife can get the stroller down the driveway even if no one is there to help. They were totally understanding and every single day since the fencing has been pushed back. The organizational culture of service is truly incredible. Kudos to everyone there.

From the owner: It is our mission to bring peace of mind to our customers so you can rest assured that all your…read morefoundation repairs will be completed safely, per industry standards, and that there will never be any misleading warranties, guarantees, or unexpected surprises on your final bill. We strive to provide you with a lasting solution that will ultimately help increase the value of your home. We believe that customer satisfaction is the most important outcome of a job well done. We truly take pride in the work we do, and we understand that foundation repairs can be a costly undertaking for homeowners. This is why we encourage you to hire a reputable, honest, and experienced company that will do the job right the first time.

crack doctor fixed problems others could not…read more Michael Theriault is also a nice a funny guy.

808 FOUNDATION REPAIRS, came out to my house and looked at the problem. There was vertical cracks…read moreunder two different windows. MICHAEL, explained the problems and mapped the solution. They checked the weeping tile & flush it out. Repair the cracks and waterproof it. Plus the job was done safely and employes were respectul and were wearing mask.The quote was great, it was a pleasant experiance.

From the owner: 808 Foundation Repair & Waterproofing is a trusted Ottawa-based construction company specializing…read morein structural foundation repair, basement waterproofing, concrete restoration, excavation services, and exterior drainage solutions. Built on a commitment to craftsmanship, integrity, and long-term performance, our company provides dependable solutions for residential, commercial, and institutional properties throughout Ottawa and surrounding regions. Our mission is simple: protect and strengthen structures from the ground up. Foundations are the most critical component of any building, and when compromised, they can affect safety, property value, and long-term durability. We approach every project with a structural mindset focusing not only on repairing visible damage, but identifying and correcting the root cause of failure.

I highly recommend avoiding this company for any foundation work. My experience with them was…read morenothing short of frustrating and financially disastrous. In June 2023, the owner insisted on full payment in cash, along with a guarantee. Once work began, they left my foundation uncovered for 3 months! The owner didn't answer his phone or emails. After 3 months, I finally received a call asking for an additional $20,000! Claiming it was unexpected, which is completely normal in this industry, I refused because I couldn't afford it. The owner refused to reimburse me, and I had to hire a new company. Don't make the same mistake I did; hire another company!

These guys should be ashamed of what they did to my grandma. They promised one price, then showed…read moreup and demanded more money. The pump wasn't put in properly and they had to return. Left my grandma's house a mess. Awful company, no help, rude, and way overpriced. They lie to you about prices and double it when you're not looking.

After giving them $50k to repair dry rot in my crawl space, I can't even get a call or email back…read moreto discuss deficiencies with the work. Water is collecting instead of draining to the sump pump they installed. The floor along the front wall is bouncy. It moves more now than before the work was done. There are also mice coming in through the gaps where the beams have sunk. They just filled the gaps with a bit of spray foam.

!!!!! BUYER BEWARE!!!!!…read more This company is NOT LEGIT. Its one guy and a bunch of unskilled labour. We contracted Cody Barton (might not be real name) to install a pool deck. From May 12th to today it has been a nightmare. They destroyed my property. Held me hostage to pay the job in full. Rather than remediate he walked off the job. He also stranded 4 neighbors on my street. (Picked up various projects while on my site. Garage floors/driveways etc). Terrible work. Terrible team. Will be suing in small claims. Warranties beware. He threatened me with shutting down his company and reopening..​​​

Do not hire. Quoted us a reasonable price for a basement and addition foundation project. Was very…read moreresponsive at first until we paid the deposit. Since then stopped answering calls, texts, emails. Said he was "on his way, 10 mins out" several times and never showed up while we waited and, then stopped answering. After chasing Cody for weeks which led to months I ended up convincing him to at atleast take away construction debris for the demo I had to do myself because he was unreachable. He took away 4 loads of debris to the dump and has since not answered any calls, texts, or emails. We know of several other projects he has started and not capable of finishing and has a number of claims against him pending. Including ours. How much money are we trying to get back from him? $40k+... Contact us for any more details.

We have hired Sean to seal our foundation and to help us prevent rodent incursions into my house…read more His work was excellent and he worked quickly. Nothing Sean ever did for us has ever needed to be redone in the 11 years we've lived here. We can't recommend him any higher. He's honest and his work is the highest of standards.

From the owner: Atkins Foundation Services has over 10 years of experience serving both residents and businesses…read morelocal in the Clarence, Rockland, and surrounding areas. We specialize in foundation repair and waterproofing to protect the safety of your family as well as the value of your property. We offer transferable warranties for both structural and waterproofing services. Call today to schedule a free on-site estimate!