Was very impress from the first day with our rep explaining the different options. Was not…read morepressured to purchase, was left with things to look over and even told to compare with what others offered. Installation took about 2 hours, but no complaints, as it was all done carefully with no damage to my house. The equipment is a bit more expensive than some companies, but the service makes up for it. I have called or e-mailed questions or concerns and they were answered promptly. And the monitoring is all local so that puts my mind at ease. I'm monitored for flooding, carbon monoxide and fire as well. Very happy to be a Telsco customer

We have been dealing with Telsco for about 4 years now and our experience couldn't be better. They…read moreare a local company and their monitoring station is in Edmonton, so they know the area. They are extremely easy to deal with and very responsive. I have no hesitation at all recommending them to friends.

He answered me back quickly and came over for a quote the same day. Was able to complete the job 2…read moredays later. Very happy with quality of work and price. Recommended.

From the owner: I'm committed and I really pay attention on detailsread more

Liberty locked my elderly parents into... Liberty locked my…read moreelderly parents into a 3 year contract without explaining the duration & did not provide them with a copy of the signed contract. They refuse to take a notice of cancellation now so I will be forced to remember to cancel in 2 year's time when the contact ends since they have AUTOMATIC month to month renewal after that period. In my opinion this company is extremely shady & preys on the elderly. Absolutely disgusting. Would not recommend them to anyone.

I wish I could give them zero stars. Worst home security provider I've ever dealt with - besides…read morethe inadequate equipment, issues with the doorbell camera and evrything in between... I paid for my contract because i had to (after I moved) and when I was able to cancel it, I cancelled my contract on time, received confirmation IN WRITING that it was cancelled and they charged me the following month - June 15th. I called to have it refunded June 16th and they said they couldn't put the ticket in until the next day. I called back the ticket wasnt created and they did in that moment And said it would be 2-3 days to process, 2 weeks later and I haven't been refunded. I just called and was advised teh ticket was closed on the 26th, and I would see the money in 5-10 business days. ‍ what. A. Gong. Show

Store review may help to someone: 8330 Whyte Ave NW, Edmonton AB T6C 0Y6…read more I wish I could give this store -1 stars. This was one of the worst customer service experiences I've ever had at a Telus location. The staff were unhelpful, rude, and completely uninterested in supporting customers. It felt like they were there to upsell or charge for basic assistance rather than actually help. At one point, I was even told I had to pay just to be shown simple options that are already available on the Telus website. That alone was unbelievable. Instead of guiding customers, they make you feel like you're inconveniencing them by asking basic questions. Save yourself the frustration and go to another Telus store or a different provider altogether. I will never return to this location.

I would give 0 stars if possible. I needed to move my service from one building set up with Telus…read moreto another building also set up with Telus. The earliest appointment they could get for me was a week after my move. The appointment was scheduled for between 8am-9am. The technician showed up at 12:30, had no idea how to do the service, despite the entire building being wired for Telus. The next available appointment was a week later, putting me at 2 weeks without a service that I am paying for. I have currently been on the phone, passed around from agent to agent for 1.5 hours and still no resolution, after already speaking with them on 3 other occasions regarding this matter. They told me yesterday that they will have a technician come out today and that technician cancelled on me very last minute, prompting my call back to them today. I have received several different explanations as to why there have been so many delays. I have never experienced such a terrible client experience. I have asked to cancel my service and they told me I would need to pay over $300 in fees if I want to do that- for a service I am currently not receiving. Unfortunately there is a lack of internet providers in my province and I am stuck with one of two terrible options. Telus should really reevaluate how they choose to do business.

Poor response in servicing issues. Have them the cameras and equipment back after several years…read more I think Telus might have bought them out. A guy raising chickens in the Philippines tried to help re set the system. Other business contacts were from Saskatoon.

The issue continues to be ongoing. Due to the complete incompetence at this company, I will NEVER…read morerecommend them to anyone. The system is up, it's down. I still continue to get robocalls about the battery, even though I have sent them a cancellation of my contract (within my 10-day right to cancel in Alberta). Of COURSE they still took the money out of my account for the first month. I put a stop to that with my bank. But I got a robocall the other day about a "problem" with my account. Yeah...I'll bet. These moneygrubbers can't get any more access to my money. I'll BET they're pissed. If I could give 0 stars, I would.

People in my family have gone here to have their computers fixed a few times now, and every time…read morewe're impressed! Their prices are reasonable, and the people there really do their best to fix your stuff, save your data, etc. in the best way possible. For people out of Sherwood Park, it's a bit of a drive, but definitely worth it for their reliability and trustworthiness :)

From the owner: No Contract Home Security & Alarm, 780.416.0266 PSNA trained…read moreand Certified Installer. Alberta Owned. Bonded, Insured, certified for all major makes and models of security systems with thousands of installs and repairs to date not only are we local but we are priced right. Honeywell Authorized Dealer.

The team at Ideal Integration is excellent. We are extremely happy with Ideal Integration and its…read morehome automation services. The customer services is fantastic and above all, they are are honest and open about coming up with a solution for our needs. We bought exactly what we needed and couldn't be happier. Highly recommend!

From the owner: Ideal Integration is one-stop shopping for residential and commercial automation, custom home…read moretheatre and security. It is our passion; we get excited about bringing new technologies and solutions to our clients. Our team has the knowledge and technical expertise to bring your vision to life, on time and on budget.