Best towing experience I've ever had! I called and within 10 mins the driver, Judah was there and…read moreloading up my car! He was so beyond kind, helpful and knowledgeable. He made the ride home so fun and I felt like I've known him forever. Highly recommend!

The service was quick. They answered the phone as soon as I called and sent someone out to get my…read morecar immediately. Very transparent about the price and did not mind driving out of their normal area to get my car. Can't recommend them enough.

AAA sent Taylor Automotive to assist me with my vehicle. Arthur arrived before the quoted time even…read morewith the GPS taking him the wrong way. Thankfully he called me so I could get him where he needed to be. My vehicle locked me out and the driver's door was jammed. The tech fixed the issue in less than 5 minutes and was on his way. Punctual, friendly, knowledgeable. Highly recommend.

Today I requested service for what I thought was a dead battery. Taylor sent a technician named…read moreShemar out. He came quicker than the time frame quoted and was very professional. When it proved to be more than the battery, Shemar called dispatch and quickly got a tow truck dispatched for us. The tow truck driver was Maurice. He was just as courteous and professional as Shemar. He made sure the car got home safely. I thank God for both of these gentleman who got us out of the weather with a 100+ degree heat index. Would definitely recommend this company.

Yelp suks! Only 2 bad reviews! (read Trish, and Bryant's reviews)...lol Trish is a PRO reviewer!…read more 84 on her profile! I read 2 others she made on restaurants (were she got her money back)! Lol Her complaint was being charged for an estimate (she wouldn't pay) she admits seeing the sign that says "they charge $25 for estimates". People get estimates for all kinds of reasons (some with no intention on having the work done). It takes time to 'look up' vehicles, and price damages. The other guy Bryant's complaint was he called 2 weeks earlier and because they weren't WAITING with 'bated breath' for his arrival 'HE'S piszed! People are NUTS. Yelp apparently doesn't care who reviews or why! These are top quality guys. (I don't work there, but am applying soon) maybe I get it, maybe not, but either way they should be 5 stars according to all the REAL reviews from the rest of their customers!

1 Star…read more Unfortunately, after using Highway 280 Paint & Body three different times, this will be my last. Our 2022 GMC Yukon was damaged by a deer on June 9. We brought it to Highway 280 Paint & Body in mid-June, and they inspected the vehicle and determined that the damaged door would need to be replaced. After filing the claim with Progressive, we had a three-way phone call with our insurance adjuster and the manager at Highway 280 Paint & Body. During that call, we specifically scheduled a date to drop the Yukon off for repairs. The appointment was made roughly two weeks in advance, giving the shop time to prepare for the vehicle and the repair. We dropped the Yukon off on July 20 as scheduled. When we arrived, the manager acted as though he wasn't expecting the vehicle and said he didn't have the insurance estimate. I pulled it up and sent it to him while standing there. The Yukon then sat at the shop for more than a month. During that time, we received different explanations about what they were waiting on--parts, emblems, insurance approval, and eventually that the door needed to be replaced, even though they were the ones who told us in June that the door needed replacing in the first place. After more than a month, we learned that the vehicle had essentially sat there and wasn't actually being worked on until last week. Even then, the repair was still not completed. My biggest issue isn't simply that the repair took longer than expected. Things happen, parts get delayed, and insurance companies can slow down repairs. My issue is the lack of communication, organization, accountability, and urgency throughout this entire process. We scheduled this repair in advance. They knew what vehicle was coming, knew what the damage was, and knew a door replacement was needed. Meanwhile, our insurance rental coverage was running out while our vehicle sat at their shop. I finally asked them to put our Yukon back together so we could pick it up and take it somewhere else. After being a repeat customer, I hate that this is the experience that caused me to leave a one-star review. But based on the way this repair was handled, I cannot recommend Highway 280 Paint & Body. The entire operation felt extremely disorganized, and the customer service and communication were nowhere near what I would expect from a professional body shop. If you're considering having work done here, I would strongly recommend asking very specific questions about when your vehicle will actually be worked on--not simply when they can accept it and let it sit on their property.

Highly recommend Irondale Collision Center if you're anywhere near the Birmingham vicinity. After…read morereceiving a quote for $3000+, I immediately stopped by Irondale Collision Center for a 2nd estimate. Drew was able to pop multiple parts of my bumper back in place and installed a new screw on the spot. Great people who do an even better job! It's so hard to find a true mom and pop shop who are honest and helpful, but here they are! Hopefully I won't have to visit them any time soon, but if I do this is where I'm going and you should too!

Absolutely my highest recommendation!!!! The owner, Robert Dempsey, and his crew do absolutely…read moreamazing work. He consistently receives rave online reviews. He will work with you, give you a more than fair price, and treat you right. We have used him for paint jobs on our vehicles on 3 separate occasions over the last 3 years, or so. You will be pleased with his craftsmanship.

my tire pressure was low on one tire while i was driving on I-65. i called AAA who botched the…read morewhole deal because they gave the wrong cell number to Walter( who works for ideal tow and recovery). although he could never touch base with me he decided to come on his own and try to find me. When he removed the bad tire it was split since i had driven it with the low pressure. walter was an angel who help me get back on the road. He was polite and knowledgeable since i drive a Mercedes station wagon the spare tire was hard to get out because it was under the pop up third seat. You can count on Walter if you call Ideal Towing near exit 158 on I 65. Thanks again Walter

Great service, dependable and reasonable competitive price, from the office people to the driver…read moreall have integrity and will put your needs first when possible. I will recommend them to my mom or daughter if they need a tow,100%

Couldn't have asked for better or friendlier service for a dreaded situation; broken down 300 miles…read morefrom home at night. They took care of my car and delivered it immediately to my mechanic and also gave me a ride to my hotel. I would use Holmes again if needed.

Ran into a ditch, car was still driveable, took 20 minutes to get pulled out, and charged $250.00…read morejust to get it back on the road. Way overpriced, like road pirates preying on the unfortunate. Do not recommend.

South Calera towed my daughter's car today. They were so kind, responsive, quick, and took really…read moregood care of our car! They were reasonably priced compared to most towing places. I really appreciate what they did and they will get my business again.

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.