Americans should stay clear and buy American. These Canadians knowingly sold me a custom trailer with a major manufacturing defect. For five hours, I drove from Cape Cod to a box store parking on the U.S. side in NY where I found I was the proud owner of an in-your-face joke of a trailer. The axle is off center of the fenders by 3.5 inches! My salesman agreed that it looked "funny" but said there was nothing Action would do. You decide. read more

Action Trailers - They, knowingly, sold an American a lemon! - Trailer Dealers Near Me - Strathroy, Ontario

Hi, Buyers beware!!! Buyers beware!!! Buyers beware!!!! I was told this trailer I bought was a show room special to find out I got FXXked and was screwed over 20,000. As soon as leaving the lot the trailer light bar fell right off. Owner excuse (new design and forgot the bolts) Get home to find out the battery was no good and was used!! I reached out to the salesman and owner with no response. Few days ago notice my tires rubbing and sparks. I have a 9,400 LBS skid steer and was told by the salesman before purchasing " oh yes 100% will hold the weight" now they are trying to sell me a new one at a higher price. Kicker is they wont honor their mistake and come even close to the 20,000 I paid for. I would never never deal with this company again!! I just found the same trailer for 15,000 tax in!!! Shop around fellas, but not here!!!! read more

Bought a trailer and lost the ownership - Maddie got on the issue and next thing you know its on my porch!! Fantastic! Always a good sign getting support after the sale! read more

Great people to deal with. Communication and service was top notch! Will definitely keep coming back!

I took an older trailer in for repair. They repaired it quickly and at a very reasonable price. The staff was definition of professional and friendly. They repaired a small issue that would have degraded rapidly (if left) without comment or charge. It is so rare to find a company that goes above and beyond to actually give customer service read more

Had a great experience with Action Trailer, bought a 14ft enclosed trailer , traveled from Windsor Ont. Everything was done first class. Thanks to the gentleman in the back shop there help in hooking everything up and made sure my father in law RAY Matte understood everything. Special thanks to Meganne MacFarlane for her Help. read more

Purchased a new 20' car hauler (N&N) and picked it up in Strathroy on Sept.10/20. I used the trailer 4 times in that month. Three out of the four attempts to disconnect the trailer were unsuccessful. I had to pull the pin on my truck hitch and pull away. Even with a bit of oil and lithium spray...the coupler would not release the ball. More than frustrating! I made a call back to Tim and he immediately flipped me over to Jim King in the warranty dept. His only resolve was to say...it will free up in time. Not a satisfactory response to me. I told Jim that I would fix the problem. I since bought another (superior) coupler that works perfectly. Disappointed to spend over $7000 for a new trailer and then have to buy another coupler for $100. I did not get any "customer service" in this scenario. BTW...I never did like the style of coupler. N&N should be aware. Brian Paradoski read more

I started looking at car haulers on line last spring. Had feedback from many dealers but not matched the price for such a high quality aluminum trailer. After a number of conversations we ended up with a 22 ft so I would also be able to get my golf cart on. From the start of the process, ordering and then pick up it was such a great experience. I ordered this sight unseen as I live 6 hours away. What a great trailer, even better quality than I expected. Things that were optional on other trailers were standard on my trailer. Highly recommend buying from them if you are in the market for any trailer. Ron read more

Purchased a dump trailer from the folks at Action trailers. At first I was skeptical because the price advertised was a lot lower than the quotes I had got from a few other companies I called. I decided to take my chances and order one in after I watched the tutorial video online from their website that went over all the trailers features and specs. When I showed up the staff was friendly and helpful in showing me how everything worked, it was extremely busy in there office but everything online advertised was what I got. So far everything is as promised and the price advertised is what I paid. Overall I'm very pleased with the whole experience. read more

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Hi well i just purchased a 6 x12 closed in trailer form Action Trailers in Strathroy ont. I walked in not knowing a soul and from the minute i went to the desk i was treated with respect from the young ladd ..i also want to thank Dan he was great to deal with,,and the two girls at the front desk were also great and we had a few laughs..when i picked up the trailer in the back later..they were really helpful and polite..i dont usually write reviews but these people were just great and other bussineses could learn from them...Thanks for the great deal and you all take care...Conrad Burns Sudbury Ont. read more

Action trailers , all you guys and gals are the best . Excellent service , no pressure , great product , big thank you to Chris Mitchell, treated me like gold. read more

On Action trailers in Strathroy Ontario's web page I found a dump trailer I wanted to buy for $4580.00. Its was a 60" by 10' as per their write up. When I called, I was told that price was for a 8 foot trailer. I asked if they would honor the price that Action trailers in Strathroy, On had on their own web page for advertising, NOPE. It would be $5199.00. Bait and switch.. lol read more