Customer service is awful. I ordered wallpaper and when it arrived it looked nothing like the image…read moreprovided on the website. I immediately followed the return policy. All inquiries need to be via email. They said it would take 3-4 business days for a response. ( how is this possible in today's world??) On day 4 I called customer service to request the return label and was told that it wasn't sent because they didn't know how many rolls I was returning. At NO time was this request sent to me ( the info was on the original form , their form that I filled out. I was told that I would receive the return information by close of business or 10 AM the next day. Both time periods have passed with no response this on top of a 35% restocking fee that they will charge when I return my order. Don't use this company at all. Horrible customer service and poor quality product.

So I show a $14.87 credit, are you kidding me!!!!!!!! That is not a 30% restocking fee for 2…read moresingle roll , or one double roll. I literally paid $36.78 to ship those back to only get $14.87!! Why ship back? I will NEVER buy again, your estimator told me to buy all those rolls, so when I dont need as many as your company says, then I get penalized for it. NEVER buying again Christy Montenegro This is my final email to them, I entered my measurements into their calculator, I came up with a full double roll ahead, I feel they over estimated amount so I would buy more, then when I return they have a policy of only a portion back, I got that but they only credited me $14.87 out of a $90 double roll!!

Susan was a great communicator, and very professional. Prompt responses and gives honest feedback…read moreand guidance from start (buying wallpaper) to finish. She was very diligent in approving of a job well done. Robert wallpapered our room, and we couldn't be happier: job well done, no mess left behind, professional, etc. Now we want more rooms done!

Susan was very professional to work with. Came to install wallpaper in our bathroom the same day I…read morecalled for an estimate. She was very quick and did a beautiful job! Would highly recommend her services.

The company managed to cause a leak in my house, when they moved my washing machine, without…read moredisconnecting, to install wallpaper. When asked to simply refund the amount of the install they refused, they refused to provide their insurance information after several formal requests. While the incident caused me $5k, I simply asked for a refund of the $1400 I paid him for the work, as what I believed to be a fair middle ground. The owner/operator is arrogant, dishonest and crass. He refuses to come and see the damage, knowing his installer caused but yet hiding behind his phone and email.

Amazing service and very professional. I had 4 rooms where I wanted wallpaper to be installed and…read morethey did an amazing job. End product was exactly what I pictured in my head. 5 out of 5 for this team!! Highly recommend this company.

Highly recommended! We couldn't be happier with our experience and the end result. We received a…read morecompetitive quote immediately, the team was punctual, professional and left the workspace spotless. The wallpaper we used has a specific pattern and they matched it up perfectly, you can hardly see the seams.

Friendly and reliable service. I have used this company many times over the years. I've never been…read moredisappointed. They are excellent in their craft. But what I love the most is their patience and willingness to truly listen to what you want. Then give suggestions to create the perfect room. Highly recommended.

We were very pleased with the professionalism and quality of work as well as the promptness and…read moreefficiency!! The fee charged was very fair! Would highly recommend this business to anyone in need of wallpapering!!

From the owner: Services include, but is not limited to: Custom closets (walk-in, reach-in, wardrobe, kids…read moreclosets), pantries, mudrooms, work space (home office and craft), garage (work benches, storage, and slat wall), living room (toy storage and media), wall bed, laundry rooms/closets, linen, wine storage, and small spaces. Painting- including custom geometric, gallery/collage walls, drapery, wallpaper, shiplap, board and batten, wall paneling/wainscoting, and ceiling designs. Cleaning/power washing of side walks, porches, driveways, pavers, vinyl fences, and outdoor furniture, paver sealing, small scale landscaping, and fences (vinyl, aluminum, wood, and chain-link).

Mike and Gabriella completed an amazing job for me today. Their wallpaper skills, professionalism…read moreand response time was impeccable. I have not wallpapered before and was nervous, but there was no need. Mike walked me through my options, stopped and asked questions when he had options and was so very collaborative. The whole encounter was a pleasure and the finished product is beautiful. Well done Jim's Wallpaper!

Love this team so professional my clients always love them and have accomplished the hardest to…read moreinstall papers in the industry