We had searched many places for quality rugs to replace the ones my parents lost in the recent…read morehurricane. This place was a gem, the salesman was very patient and helpful in accommodating their needs

So I haven't bought a rug here, but I did get dragged on a rug-shopping adventure recently. The…read moregent working was very friendly, and gave us a quick rundown on the layout of the store. All the rugs have tags with the prices, sizes available, material, country of origin, and if it comes in other colors. There are affordable options, higher end ones, and carpets you can have custom cut and bound for your needs. There were traditional oriental designs, modern prints, and some oddballs that didn't quite belong. What was kind of cool is this store allows you to put a deposit down and take a rug home for a couple days to see if it works in your space. They also have a fair return policy for the same reason. If I had to buy a rug in the Tampa Bay area, I would hit this place up first. The guy here was way friendlier (and less desperate for a commission) than the one we ran into at the Macy's furniture place down on Gandy.

With Shiraz you get personalized service. Home visits are the perfect touch. he listens to your…read moredesires and brings multiple rugs to view in your space. He even returns with free padding. We will definitely continue to buy from Shiraz.

I highly recommend PJ and his family for your next Persian Rug purchase. They take the utmost care…read morewith their customers. PJ goes above and beyond in making sure you find the right rug for your home. He also gives you the opportunity to view it in its space to make sure it's the right fit. No worries, if you change your mind or damage the rug. Shiraz will take care of you on both accounts. Customer Satisfaction is their Guarantee. They actually repaired a fray in my antique carpet that I purchased from them six months ago - THERE WAS NO CHARGE FOR THE REPAIR. I couldn't believe it...you hear them tell you that your satisfaction is how they run their business and it's true. After such a great experience, I ended up buying another rug from PJ knowing that if I should have any future problems or concerns, they will be addressed to the customers satisfaction. Thank you PJ and Family!

Their work is amazing!!! We had them carpet our stairs and it looks perfect, very professional and…read moresymmetric. Not to mention the carpet itself is so beautiful and plush. I would absolutely recommend them to anyone! We will be using them again for all of our carpets needs. Thank you guys!

I went to get carpet for my Slideout in my 5th wheel. I had them make an area rug to the exact…read morespecifications I gave them. They bound the edges just like an area rug. The carpet was ordered and the rug made in a weeks time. Very professional work. Perfect fit. I am very impressed and happy with the rug. Highly recommend this company.

Great prices!!! Great sewing.... We bought a long piece of carpet and he cut it into the sizes we…read morewanted.... Great quality! We will be back

Beautifully done trim cut to specifications, highly recommend. Best price and well worth the trip…read moreto the flea market.

i ordered an armoire in june 2026(i have ordered 2 previously and did have any issues but the last…read moreorder took forever. i finally got a delivery date for today, july 16, 2026 between 8;30 and 12:30. i drove 7 hours just so i could be done with ballards. the delivery never happened. the deliver driver to call me, i did see a missed call and have tried to call back 8 or 10 times. i called the delivery co and the driverbtook a picture of vehicles in drive and a front door which anyone can walk by my home and do that. there is no picture showing them knocking on front door or ringing doorbell or knocking on door. i live in a small home and you know when someone is at your door. i can shop at pottery barn and have white glove delivery. dont shop at ballards the customer service is horrible. ive gone into the store and tried to pay cash. the store doesnt take cash. cash is a legal tender of the united states of america. i called customer service and they dont care. dont shop at ballards.

I love this place each time we pass by. I have to take a stop to look at all the beautiful…read moredecorations and furniture. However, I've been in here multiple times and nobody really cares to introduce themselves or help you out so good luck getting some help. If you ask for it, though they can be very helpful when I finally decided to purchase my desk I was able to get just to do some Designs for me free of charge, which was super nice. I was able to get free delivery with their special that they were running they only do this once or twice a year usually just says that they do free delivery and 30% off during memorial weekend. However, their delivery Options aren't the best because they don't have white glove delivery. You do have to build your items and themselves however they will make a recommendation for someone to come help you if you need it.

So helpful with designs and how to logistically place rugs for a beautiful aesthetic.read more

From the owner: Our area rugs are the perfect way to add a touch of style and comfort to any room in your home!…read moreHere at Rug Gallerie, we have a wide selection of rugs to choose from, so you’re sure to find the perfect one to match your style, budget and décor. We offer custom cutting and binding services to ensure a perfect fit. Come see and experience the luxury and quality in person!

They picked our oriental rug up. Took it for cleaning and returned it looking like new. The colors…read moreare brighter than I remember. Great job.

I am writing this for my parents, who are not the type to write a review, and especially not an…read moreunfavorable one, but this company's business practices bothered me so much it warrants a review. Very similar to many other negative reviewers here, a rug was picked up from their home and a quote to repair and clean it was given. The handwriting was very sloppy, so it was difficulty to decipher what the different service charges represented. The total bill was very steep (maybe not for this service?), so my parents told the owner to just wash it and not repair it. When the rug was returned it had been repaired and washed, regardless of what was agreed upon. The owner said "he couldn't see this rug not get repaired", so he did it anyway and then gave a "discount" from the original total price. He even said that they didn't haavvvvve to pay it, but my parents are good honest people and thought he should be paid now that the work had been done, even though they knew they were being duped. I'm only giving two stars here because the rug appears to be cleaned well, otherwise I would have left one star. I can't speak for the repairs, because I can't see what was done (other than a leather strip around the edges, which I don't think it needed), but 2k to clean/repair one rug?!

Homegoods is such a unique spot. I especially love how many of the items have a worldly influence…read more You can find pieces that feel unique and not just mass-produced. On my last visit, I found an extra-large bar shaker, which was such a win. It's perfect for making cocktails for a group instead of having to mix multiple rounds. Little finds like that are why I keep coming back!

Do not trust the associates when you put an item on hold, they will sell it unapologetically…read more I placed 2 ottomans on hold with an employee that were at the very front of the store. It was a great find, and I knew it would get picked up immediately, so I wanted to make sure that they held them for me while I shopped around as they were too big to fit in a cart. I urged the associate to do more than just place a sticky note on it that says "CSS" (customer still shopping) and at minimum take my name if she's unwilling to place behind the 2 ottomans behind the counter like I had requested. She assured me not to worry, and that both will be available to purchase when I go to checkout. Well guess what?! They ended up selling both of the ottomans I had put on hold while I was shopping! The associate didn't even apologize and the manager wasn't willing to lift a finger to make it better. I was so upset I ended up cancelling my transaction for the other items I had shopped for and left. Do NOT trust these associates to actually hold your items, even when you urge them to take more info/action. The least that should've been done was offering a discount on the other products I was planning to purchase (I even asked the manager, and she said "no" and was equally as unapologetic as the associate who was supposed to hold my items). Purely infuriating & dissappointing, will be avoiding returning to this store at all costs.

While I was at Countryside Mall, I noticed this relatively new store (open for 3 months). Just as…read moretheir name suggests, they have a large collection of area rugs and original art for sale. I was told that the rugs were machine hooked. The art work was mostly original acrylic/oil paintings from national and regional artists. The paintings represented various themes from landscapes to still life. I was told that there were some prints for sale, as well. Most of the paintings were unframed. If you're bored with the limited rug selection at the 'big box' stores, I would definitely recommend that you stop by to see what they have in stock.

I found some great rugs and artwork from these guys. The rugs are really nice - they look great and…read morethey really are stain-proof! In a house that has had pets and with kids at home, this is important. Even in the dining room, the rug doesn't stain. The guy who sold us the rug was really helpful, explaining to me which rugs were best with a lot of kids at home, and how to take care of them. The paintings are awesome. It's so nice to have real, original artwork in the home. I've been back, and have recommended this place to a number of my friends, who were also happy with the rugs they got. I recommend it!

Simply the best of the best. I had a special project at hand, matching the existing carpet in a…read moremotorhome. This isn't an easy task as RV manufacturers don't typically identify the maker and description (e.g., "color") of interior trimmings. Joe, at Carpet Island, was a Godsend. Not only was he able to source replacement carpet, he was able to bind / whip the edges for a professional, finished look. The project wasn't straightforward as I had to change installers in mid-project (that's a 'hole 'nother story!) but Joe was with me all the way, and I couldn't be happier. The prices were fair, but the wervice was world-class!

We only had one room that needed new carpet and really did not want to wait three weeks for the big…read morebox stores to order it in. We stopped in to Carpet Island and asked Joe if they might have a remnant in the warehouse that was similar to the sample we showed him. He did! And when could he arrange installation? Within 48 hours. We weren't ready that quickly... So he accommodated us by arranging the installation to suit our schedule. Then, he showed up to help move some furniture back!! he also graciously provided us with some very heavy plastic to help cover and protect our beautiful new carpet while we were making some changes in the room. Not only did we get amazing and timely service at a very fair price, but we also got to trade with a locally owned business. Buy local! Buy Local! BUY LOCAL! ;-)