Best towing I've ever received! I recommend him to anyone that needs it done right…read more they are simply the best in town!

Great job! Again. Doesn't look for reasons to say no ( like some others ) just gets the job…read moredone, even if you don't have keys to put vehicle in neutral. Treats your vehicle as if it was his own, with care and safety. Highly recommend.

The fee he gave me was $75 to tow 13 miles. I paid him...he calls me back 30 minutes later and say,…read more"You tow is outside the city limits, it will cost you $125, or I will have to tow your car to my salvage yard." I don't have any extra money...I'm a single parent, trying to get my car fixed and he is telling me I need to call someone and have them cash app me to pay him another $50 for something that was not my fault. I gave him the address. I plan to call Seven-On-Your Side. I'm sure if he did it to me, he is/has done it to someone else. Oh, he won't even bring my car back to me...and it was his fault!!!

I called and requested a $35 tow which magically turned into $75. HUGE MISTAKE. The truck was…read moredelivered and missing an entire window on the back door. I called the driver and told him the window was gone and it wasn't like that before. He admitted to seeing the window shaking while driving. Now I'm out of a tow fee and a new window and they refuse to reimburse me. DO NOT USE THEM

Called and the showed up within 20 minutes. Joe Edwards was very personable and prompt in…read morerecovering my vehicle. Would highly recommend this company anytime.

Needed to get my car towed to get my tires replaced. I called Metro and they immediately sent…read moresomeone to come get it moved. Only took about 30 minutes to get here, which was nothing compared to the other company I used which took 4 hours to get to me! My driver got to the location and apologized for taking to long, even though he had to get through morning rush traffic. Overall great service and relatively good priced. Highly recommend!

Zero stars isn't an option. They never responded to email or messages. So I rented a U-Haul tow…read moredolly and took care of it myself.

I've used this service several times now and I've never been disappointed. Here are the four…read morethings I like best about them: 1. They are very affordable. When you pay cash, the $50 price tag is no joke, and it's only $5 more to use a credit card. With taxes, it's $55-$65. The only time I pay more is when I tip, which I like to do because they're great. 2. Making an appointment is easy. If the phone isn't answered right away, you leave a voice mail. My calls have ALWAYS been returned. 3. They are always on time. Plus, the driver calls when headed your way. 4. The drivers and receptionists are always polite and respectful, and they have always followed my instructions regarding my car. I trust them. I've sent this service's contact info to several friends and no one I've referred has ever reported a problem.

I quess this is a mixed review. On January 30 in that ice storm in Little Rock , I got a flat…read moretire while leaving a restuarant. The tire went flat almost immediately and i pulled into a parking lot nearby. I am 70+ and I had my 95 yr old uncle with me and I was from out of town. I had AAA. Called them and they said East End would provide a tire change. I could have done it but it was cold and I have AAA for a reason. The guy showed up pretty soon and was friendly (nice guy really). Turns out his floor jack was not operable, hummmm? He asked to use my Jeep's sissor jack. So okay and he changed the tire. fast forward to about 10 days ago and I got another flat while on the highway in Waco. Beautiful day and I was in a safe location so I was just going to change my tire. NO JACK HANDLE! Didn't realize the missing handle since I hadn't needed it in the interium. Another call to AAA. They sent a guy from Waco and he was great too. He'll get his own review. I called AAA to report the mising Jack handle that the guy from East End must have left in his truck. I mean he used it and it worked for him but now it is not with my SUV. I don't suspect any bad behavior, Shit happens from time to time. AAA called East End and the guy there called me. He was NOT defensive, perhaps he found the jack handle still rolling around in the floor of the tow truck. At any rate he said he would send me the missing pieces. And he did. I got them today. Bottom line is East End should take better care of their tools. They were friendly and they did replace the missing parts But it also COST me a service call to AAA and as anyone who uses them know you only have limited number of calls before they charge you. So I lost a service call to the issue in Little Rock. Not too happy about that and I don't know if it can be corrected. We'll see. So kudos for showing up right away in the cold and solving the problem, Shame for not having the proper tools and needing to use mine. And some points for quickly solving the missing handle issue without any pushback. So end of story, If I need a tow in Little Rock, I'll call them, I'll just be careful about the tools used.

1 Star -- Predatory, Unprofessional, and Dangerous…read more This was one of the worst experiences my family has ever had with a tow company. First, they made us wait FIVE HOURS on the side of the highway and still had the audacity to try to charge $900 for a tow that should have cost around $600. Waiting that long on the side of a highway is already stressful and unsafe, and instead of helping the situation they tried to take advantage of it. To make things even worse, they refused to accept any payment method other than cash, which is a huge red flag for any legitimate business. I called them multiple times asking them to drop the truck off, and they repeatedly refused. After several attempts, they finally said they would drop the vehicle only if I paid $657 in cash. They also threatened that if I didn't pay them in cash, they would impound the vehicle. At that point it felt like they were holding the truck hostage. The only reason the situation changed was because I threatened to take them to court, which is something no customer should have to do just to resolve a basic towing situation. The most disturbing part of the entire experience involved my father. My dad was inside the tow truck while they started driving away, yelling at the driver to stop, and they continued driving anyway. That situation alone was extremely alarming. On top of that, they drove onto the highway without the trailer lights properly on, which caused a large truck to almost collide with them. It created a very dangerous situation that could have resulted in a serious accident. My father is Hispanic and the way they spoke to him throughout the entire situation was extremely disrespectful and unprofessional. Between the five-hour wait on the highway, the attempted $900 charge, the cash-only demand, refusing to drop the vehicle off, threatening to impound it, unsafe driving, and the way they treated my father, this felt like a completely predatory operation. Avoid this company at all costs. There are plenty of towing companies that operate honestly and professionally -- unfortunately this is not one of them.

STRONGLY RECOMMEND them for your towing needs. Jerry was awesome, professional, and on time.read more

Adam came an assisted when I had a flat tire and did not have the wheel locks key. He was very…read moreprofessional, kind, and sympathetic. He made sure that I had a ride when he arrived and made sure the ride was there before he left. I highly recommend 365 Towing and Recovery.

Quick and quality service and great value was only here for 5 minutes and got my truck started.read more

I called for a jump start and after trying for 20 minutes and using two different jump starters he…read moresaid it wasn't the battery. He then spent another 15 minutes diagnosing the problem and getting my car started. I HIGHLY RECOMMEND SANDERS!! Not to mention, I didn't have to wait a long time for him to get to me.

These people don't sound trustworthy!…read more They said it was too tight to load the vehicle. It was a WIDE OPEN AREA. They just had to go down a PAVED driveway to get back there. Little Mexican man refused and just drove away. When I called them, the rude woman said "Call Someone Else". I was flabbergasted. This company is probably some type of SCAM (gov contracts) where they take everything to their yard. They don't really want point A to point B tow jobs. Now I'm concerned that they have my address!

Went to try and recover items from our stolen vehicle. New process and had questions. I had spoken…read moreonce to dispatch days ago when I found out it was there (she was extremely rude then too) and my boyfriend called today and talked to her (rude then). We were finally able to get up there and try and figure things out. The First Lady at the window was very pleasant, then the dispatcher came out and was horrifically rude and aggressive from the get go. Was yelling, being loud, and hateful. My boyfriend tried to ask a question, as we didn't know what the process was and she up and told him to be quiet and kicked him out of the building. I know the tow drivers and their mechanics and they're all nice folks. But, the mega Karen look alike should not be allowed to deal with the general public. Not sure what her problem is, but I think not. The recovery process is already stressful enough without dealing with someone who has an ego trip.

very fast service but once I had new issue happen after my towing the service was very…read moreunprofessional. The owner was argumentative with me and basically told me it's my problem and that he ha a been doing this for years. But my car was towed in park and now is stuck in park after fixing the starting issue. before being towed my gears were working fine. I DO NOT RECOMMEND. Call someone who has company insurance and is knowledgeable about every male vehicle. Not only that the same person, whom I was referred to, towed another vehicle of mine before and the same thing happened where I had to have someone come get it out of park. Get warranty somewhere else

From the owner: I have 20 years in recovery under contracts with state police, city police and county police. I…read morehave my own flatbed wrecker know. I have a passion for handling customers vehicles, especially high end cars and truck. I am the man who cares about how the vehicle is handle, SAFELY!

A big Thank You to these guys!!! They took excellent care of my vehicle and me! They are quick,…read moreefficient and very professional.

This company is involved in racketeering with the various police agencies. They were operating…read morewithout lawful authorization by the Secretary of State when they towed my vehicle at the direction of the state police police in August 2025. There will be a class action lawsuit filed and the aforementioned issues will be addressed therein. Additionally, this company charges much more that other tow companies.