Best towing I've ever received! I recommend him to anyone that needs it done right…read more they are simply the best in town!

Great job! Again. Doesn't look for reasons to say no ( like some others ) just gets the job…read moredone, even if you don't have keys to put vehicle in neutral. Treats your vehicle as if it was his own, with care and safety. Highly recommend.

They did a good job, I didn't have to wait. I called for assistance and they was there within 15…read moreminutes to assist me, they were very courteous friendly and professional. I was very impressed with the service I received.

I quess this is a mixed review. On January 30 in that ice storm in Little Rock , I got a flat…read moretire while leaving a restuarant. The tire went flat almost immediately and i pulled into a parking lot nearby. I am 70+ and I had my 95 yr old uncle with me and I was from out of town. I had AAA. Called them and they said East End would provide a tire change. I could have done it but it was cold and I have AAA for a reason. The guy showed up pretty soon and was friendly (nice guy really). Turns out his floor jack was not operable, hummmm? He asked to use my Jeep's sissor jack. So okay and he changed the tire. fast forward to about 10 days ago and I got another flat while on the highway in Waco. Beautiful day and I was in a safe location so I was just going to change my tire. NO JACK HANDLE! Didn't realize the missing handle since I hadn't needed it in the interium. Another call to AAA. They sent a guy from Waco and he was great too. He'll get his own review. I called AAA to report the mising Jack handle that the guy from East End must have left in his truck. I mean he used it and it worked for him but now it is not with my SUV. I don't suspect any bad behavior, Shit happens from time to time. AAA called East End and the guy there called me. He was NOT defensive, perhaps he found the jack handle still rolling around in the floor of the tow truck. At any rate he said he would send me the missing pieces. And he did. I got them today. Bottom line is East End should take better care of their tools. They were friendly and they did replace the missing parts But it also COST me a service call to AAA and as anyone who uses them know you only have limited number of calls before they charge you. So I lost a service call to the issue in Little Rock. Not too happy about that and I don't know if it can be corrected. We'll see. So kudos for showing up right away in the cold and solving the problem, Shame for not having the proper tools and needing to use mine. And some points for quickly solving the missing handle issue without any pushback. So end of story, If I need a tow in Little Rock, I'll call them, I'll just be careful about the tools used.

Zero stars isn't an option. They never responded to email or messages. So I rented a U-Haul tow…read moredolly and took care of it myself.

I've used this service several times now and I've never been disappointed. Here are the four…read morethings I like best about them: 1. They are very affordable. When you pay cash, the $50 price tag is no joke, and it's only $5 more to use a credit card. With taxes, it's $55-$65. The only time I pay more is when I tip, which I like to do because they're great. 2. Making an appointment is easy. If the phone isn't answered right away, you leave a voice mail. My calls have ALWAYS been returned. 3. They are always on time. Plus, the driver calls when headed your way. 4. The drivers and receptionists are always polite and respectful, and they have always followed my instructions regarding my car. I trust them. I've sent this service's contact info to several friends and no one I've referred has ever reported a problem.

They are very professional!! They towed my car from Sycamore St to Rose City. I didn't have to wait…read morelong. I had a very good experience with them!! I highly recommend them!!

On June 11 Fire 2 Towing and Recovery was contacted on our behalf through our roadside assistance…read moreprovider to tow my daughter's vehicle. That service resulted in further damage to her car, a broken tie-rod, and an unplanned overnight stay in North Little Rock. Several attempts were made to speak with the owner by phone, email, and through the BBB all ending unprofessionally and without a resolution. Accidents happen, that's what insurance is for. He has failed to even acknowledge responsibility. Do not use this company.

Very friendly. Very helpful. Very affordable. I definitely recommend and will be back! And they are…read morefast!

The guy's are very kind and took good care of me and my vehicle needs. I would highly recommend…read morethem!

We were on a cross country trip & broke down in Benton. Luckily, our tow truck driver pointed us to…read morePrecision. We were there first thing Monday morning, told Chris our situation, & (despite finding another issue) he had us back on the road by 5PM! Chris was awesome!!! He went above & beyond to help get our trip back on track!!!

Wow! Talk about going above and beyond for customer service!! The guys were very helpful in…read moreexplaining what was going on with my car and worked really hard with the warranty company. The owner of the shop couldn't have been nicer, or more patient with my concerns. While on vacation cross country, the smell of oil got stronger, we called them and they immediately helped us over the phone, then once home they worked my car right in. Very grateful customer!

Cross Tire Pros, Little Rock. I went to Cross Tire Pros to get a four wheel alignment. I was going…read moreto wait for the work and was told it would take about an hour and 20 minutes and how much it would cost. While I was waiting a woman came in to get her oil changed. She sat down and about five minutes later the tech came over and told her that there was a mistake, and her car didn't need to have the oil changed for another 3000 miles. He also said they checked the oil and it looked nice and clean and sent her on her way. No charge. They finished my alignment in under 40 minutes. They presented me with a computerized report of the before and after alignment, complete with diagrams. The service was top notch and I recommend them to everyone.

My tire blew out on the highway & I was driving on my donut. They got me in immediately. I got all…read more4 replaced because it was time & a wheel alignment. It only took about 2 hours. Now my car rides so smoothly. I'm very satisfied!

Fantastic everything, got a clunk, go see Krunk! Met our expectations every time, highly recommend!read more

I won the monthly oil change and I am very much appreciative for that but when we got car home it…read morestarted running hot. After checking all fluids I found my washer fluid was empty and my radiator reserve was over filled. I immediately sent message to Billy Kruck with no return reply and the message was opened. Asking if he had any idea what it might have been. NO REPLY. PLEASE REMEMBER I take all my cars to Kruck Automotive. ​ At this point with no reply. I would definitely not use these people. I have never had a bill with them under $2000 and I feel like they are VERY OVER RATED.