Mobile Mechanic CnJ responded quickly and was helpful diagnosing my car problems and replacing them…read morewith care and attention all in my driveway. Highly recommend!

I started initially giving him a 4-star rating but after reading this you will see why I dropped…read morehim down to 3 stars. I feel this was generous. He had a fast reply after I inquired about a mobile mechanic here last Monday. Stayed in contact but was forgetful even with text messages. Flexible hours. I paid for my parts ahead of visit. That was my decision. He offered to pick one up. He was very quick replacing the alternator and knowledgeable. After replacing alternator we discovered that we needed a new battery. He offered to pick it up. I chose to buy the battery online and then had it brought to the car for us (I'm under doctors orders to not lift anything over 5 pounds or else I would have done the entire repair). We agreed that he would return to replace the battery for me. I texted him telling him we received the battery and we are ready for him when he's done with a quick fix on the next all. Well, he never showed up! There goes his Yelp rating and recommendation.

My car broke down and Seth with Asher Wrecker came to tow my car. He was fast, extremely…read moreprofessional and gave me great advice on where to take it (the insurance company had given me bad info on where to have it towed to). Couldn't have asked for a sweeter, more helpful tow truck driver. I highly recommend Asher Wrecker.

Had a great experience with Asher Wrecker the other day, and our tow truck operator, Robert. I had…read morea non-running vehicle that needed to be towed from Little Rock to a storage site NLR. I was given a price immediately, told by dispatch when to expect them at the address, and that happened quickly. I was sent texts when the tow was assigned, and when they arrived. Robert specifically was polite, knew his stuff, and professional. The entire process, which I initially believed would be a huge PITA, was in fact smooth and seamless. Very impressed!

I quess this is a mixed review. On January 30 in that ice storm in Little Rock , I got a flat…read moretire while leaving a restuarant. The tire went flat almost immediately and i pulled into a parking lot nearby. I am 70+ and I had my 95 yr old uncle with me and I was from out of town. I had AAA. Called them and they said East End would provide a tire change. I could have done it but it was cold and I have AAA for a reason. The guy showed up pretty soon and was friendly (nice guy really). Turns out his floor jack was not operable, hummmm? He asked to use my Jeep's sissor jack. So okay and he changed the tire. fast forward to about 10 days ago and I got another flat while on the highway in Waco. Beautiful day and I was in a safe location so I was just going to change my tire. NO JACK HANDLE! Didn't realize the missing handle since I hadn't needed it in the interium. Another call to AAA. They sent a guy from Waco and he was great too. He'll get his own review. I called AAA to report the mising Jack handle that the guy from East End must have left in his truck. I mean he used it and it worked for him but now it is not with my SUV. I don't suspect any bad behavior, Shit happens from time to time. AAA called East End and the guy there called me. He was NOT defensive, perhaps he found the jack handle still rolling around in the floor of the tow truck. At any rate he said he would send me the missing pieces. And he did. I got them today. Bottom line is East End should take better care of their tools. They were friendly and they did replace the missing parts But it also COST me a service call to AAA and as anyone who uses them know you only have limited number of calls before they charge you. So I lost a service call to the issue in Little Rock. Not too happy about that and I don't know if it can be corrected. We'll see. So kudos for showing up right away in the cold and solving the problem, Shame for not having the proper tools and needing to use mine. And some points for quickly solving the missing handle issue without any pushback. So end of story, If I need a tow in Little Rock, I'll call them, I'll just be careful about the tools used.

1 Star -- Predatory, Unprofessional, and Dangerous…read more This was one of the worst experiences my family has ever had with a tow company. First, they made us wait FIVE HOURS on the side of the highway and still had the audacity to try to charge $900 for a tow that should have cost around $600. Waiting that long on the side of a highway is already stressful and unsafe, and instead of helping the situation they tried to take advantage of it. To make things even worse, they refused to accept any payment method other than cash, which is a huge red flag for any legitimate business. I called them multiple times asking them to drop the truck off, and they repeatedly refused. After several attempts, they finally said they would drop the vehicle only if I paid $657 in cash. They also threatened that if I didn't pay them in cash, they would impound the vehicle. At that point it felt like they were holding the truck hostage. The only reason the situation changed was because I threatened to take them to court, which is something no customer should have to do just to resolve a basic towing situation. The most disturbing part of the entire experience involved my father. My dad was inside the tow truck while they started driving away, yelling at the driver to stop, and they continued driving anyway. That situation alone was extremely alarming. On top of that, they drove onto the highway without the trailer lights properly on, which caused a large truck to almost collide with them. It created a very dangerous situation that could have resulted in a serious accident. My father is Hispanic and the way they spoke to him throughout the entire situation was extremely disrespectful and unprofessional. Between the five-hour wait on the highway, the attempted $900 charge, the cash-only demand, refusing to drop the vehicle off, threatening to impound it, unsafe driving, and the way they treated my father, this felt like a completely predatory operation. Avoid this company at all costs. There are plenty of towing companies that operate honestly and professionally -- unfortunately this is not one of them.

Worst service ever. They couldn't even identify the problem properly. They said they would come…read moreback with a fuse box and never did. They left me stranded on the side of the interstate over night and never even did anything to my truck. They are the crappiest mechanics I've ever dealt with. Plus they over charge.

Answered our call Said they were coming and never showed up…read moreand didn't answer the phone after that again Not reliable to even show up in a time of need