Technician was good and showed up on time within the suggested window. Reviewed the area to be…read moresprayed and focused on the troubled ant areas. Third time using Westside Pest Control recommended by neighbours.

Our home was treated for ants. The issue was not resolved…read moredue to an inadequate treatment. When we complained after one week and again after 10 days, we were told (never told this upfront) that they do not guarantee their treatment and were offered a "reduced rate" for a re-treatment!. Other companies we have dealt with in the past all stand behind their work (even though we never required a re treatment from them!) Very poor policies, not even conveyed to us. We would never use this company again.

They don't provide the service I was currently looking for but still responded quickly and…read morerecommended a company that does. I will definitely use them in the future if I have a need for their services.

Called them out for some mice that needed to be evicted as humanely as possible. They were great!…read moreTold them I was not interested in using any poison or glue traps and they were great about ensuring that was not how they do business. Tech was super knowledgeable and friendly and their rodent package was effective and affordable.

Just want to add to the accolades for this business. I needed to have a quick assessment as a…read morecondition for an Inspection Report for the Sale of our family home. Our technician arrived promptly and dressed in a clean cut logo polo shirt and khaki. I thought he will just take a look but no, he crawled right up to the attic and did a thorough examination. He gave us his recommendations and proceed to do the job and he was done and came back 1 week later to check the progress and all is well. I highly recommend them as they arrive when they say, dress professional, courteous to our many questions, and did the job quickly and efficiently. He was also very honest about the pros and cons and think of alternative solutions to our financial needs. I will use them again if I ever find critters invading my home.

If you live in Burnaby and you have a pest problem look no further than Knockout Pest Control…read more Ryan has helped me for over 10 years with everything from ants to raccoons and he knows his stuff. He is very thorough. At one house I had squirrels in my attic and while the previous owner had another company block most of the entry points they missed some and Ryan solved the problem and installed a one way door so the squirrels could not get back in once they left. The previous owner used poison and that left a few dead carcasses in the attic. As import as being good is, just as import is being honest. Ryan will only recommend and do what is needed. If there is another trade like a roofer that can fix a problem better than him, he will recommend that - this is being honest and recommending to customers what is best for them. I could not recommend Knockout Pest Control more!

We requested their service because thought we might have some critters running around the walls and…read moreceiling to escape the cold for the winter. They came and set up all the necessary traps. So far, no more critters. Success! What a great service and so easy to set up. Highly recommend this company for value, for service, and for ease.

I never received a response from this company through Yelp. So I called them directly and made an…read moreappointment for that same day. They missed the appointment but when I reached out to see what their ETA was, he said he "was on his way". I never heard from again. Total waste of a day.

I recently purchased a house and was in need of mosquito control services. When I noticed that a…read morenearby neighbor's house was being treated by Orkin I immediately reached out via Yelp and received a quick reply, and a call to go over various options and pricing. Within a couple of days two Orkin techs were at my door to introduce themselves and say they were going to do a walkaround. At this point they could have charged me anything to get rid of the darned mosquitos, and I'd have been none the wiser. But after the walkaround, they returned to my door to say that - unfortunately - what really needed spraying were the trees which were technically on my next door neighbor's property instead of my own, and that it didn't make sense to charge me so much to spray just the one tree that is on my own property. While I was sad that they were unable to spray and help me get rid of these darn mosquitoes, I was more than impressed and grateful about what an honest interaction it was. I would gladly hire them again in the future if I have any other pest control issues. Also, before the techs left they noticed a couple of small wasp nests in my eaves and cleared them out, free of charge. Thanks, Orkin, for being a company with true integrity!

DONT USE THEM!!! THEY DIDNT SHOW UP OR CALL!!!! Called and…read morespoke with Amber, scheduled an appointment for an inspection. Shaw called us back to let us know he is the one coming to do the pest inspection for us...great, we are all set. WRONG!! Day of the appointment comes and Shaw never shows up or calls, we call Orkin...come to find out,, they have call centers and of course, no one knows anything and can't find our appointment in the schedule. Eighty miles round trip and over $5 a gallon for fuel doesn't settle well with me! I'll be calling someone local and who cares about their customer service. We'll see if Orkins upper management calls me back as requested. Doubt it.

Susan was awesome, came in on short notice for ants in the house, and also treated a hornets nest…read morethat I had not noticed before. Great price too! After a few days the nest seems empty, and the ants are very reduced in number. Highly recommend.

From the owner: Safe and effective results since 1975.read more

We contacted The Bugman to set up rodent bait stations at our residential high rise complex. We…read morewere very impressed with this company. We contacted their office and spoke with Michelle. She was very polite and friendly and gave us several different options. She clearly explained each service and what was included and the price. After making several calls to other pest control companies The Bugman ended up being the best priced. We arranged for the company to come out and set up 8 bait stations. We were called by one of the companies technicians named Dylan to arrange a time for him to come out and assess the property for its needs. Dylan was on time and very polite and friendly and knowledgeable. Dylan explained the best locations to place the bait stations. Dylan answered all of our questions and gave us his contact information and told us that we could contact him if we had anymore questions. We were very impressed with this company. We would recommend The Bugman based on the excellent service we have recieved.

From the owner: Honest, professional and effective service. Locally owned and operated! With 10+ years experience…read morein the Valley, we are happy to deal with any pest problem you may come across!

This pest control company was easy to contact and I was able to schedule very quickly. The man who…read morecame to the service was a good listener when I told him my concerns. He made a very through exam to see where the mice could be coming in. He was thoughtful that I had a dog and needed to protect her from any work that was needed. I look forward to continue to work with this company and would highly recommend them to others.

Harbor pest control is amazing. Discovered a rat in my shop as well as several spiders and decided…read morethat enough is enough. I called in and spoke with Justin who is their office manager and he was incredibly polite and helpful. I knew after the first 5 seconds on the phone with him I chose the right place. He got me set up with an amazing plan and had the technician Nat out here the next day. Even the technician was amazing! Super friendly and knew what he was doing. Took his time with everything he was doing. When he was all done, he told me that if I ever have any questions or I ever need him to come back out before my next scheduled service, to just call and talk to Justin and he would have him back out there as soon as possible. These guys are an amazing company, and they truly stand behind their work. I can't recommend them enough.

Michael Coombes, the tech, was very informative, understood my problem, offered solution; was…read morequick & efficient

Good communication on our initial visit from the technician, Michael Coombes. He was prompt,…read moreknowledgeable, and thorough.

Travis is amazing. Always catches them and my lawn looks like he was never here. No holes or ugly…read moreareas where the traps were.

Critter control are the BEST!! They're reliable, professional, knowledgeable, and friendly. Travis…read morewent well above the call of duty. We had a massive bat problem and it was handled by Travis and crew. Everything was thoroughly explained and completed as told. Highly recommend them for any critter issues!