On (4/10/24) I Came in to El Centro location and arrived 10 minutes early for my eye exam, as soon as I walked in I was greeted by front desk and they checked me right in got called right up and did my eye test exam and the lady was very nice, she answered all my question before seeing the doctor. Another young lady who was extremely sweet, she was able to help me communicate with the doctor (via telemed) they wrre fast and efficient, after that I was taken to the optical section and the lady in charge of the optical area was very knowledgeable and really nice. she helped me pick my glasses and gave me her professional opinion.This entire clinic made me feel very welcome and they all treated me with kindness and were all very polite. I will definitely recomend and will be coming back next year. read more

I feel very fortunate that the Imperial Valley has access to the Retina Institute of California. The care and services they provide are exceptional and truly benefit our community. Dr. Samuel and the entire staff consistently demonstrate professionalism, compassion, and genuine concern for their patients. They take the time to explain treatments, answer questions, and ensure patients feel comfortable throughout their visit. I highly recommend them to anyone in need of specialized eye care. read more

Great service, which unfortunately is not always the case in the imperial valley. Everyone from the assistant at the front down to the doctor was super friendly and professional. Special shoutout to Denisse at front desk for being extremely patient and helpful with all insurance related questions. To the MA who's name I did not get but she was super gentle, polite and patient. Thank you guys for great service and making this valley look good! read more

I had some issues with a couple of optometrist in the Imperial Valley, the main issue was the actual reading to get the eyeglasses were wrong fortunately my insurance was able to pay again for another exam. I was very lucky to find Dr Mancillas, this is the 3rd year I got the prescription from him and glasses were made without any concerns. I highly recommend his service. He has to be one of the best in IV. read more

Took my mom to Acuity Eye group El Centro Office and the atmosphere was really friendly. Mom needed help on being transfer to the chair to be examine and the ladies in the back were wonderful and very helpful. Also I needed to ask some questions and Front Desk was very helpful as well. Definitely coming back and will tell friends and family to come here for any type of eye exams. read more

I had a very pleasant visit to Acuity Eye Group Institute. Staff was very cordial, efficient, and businesslike. Dr. Samuel was excellent! All staff were very informative about what procedures would take place and why. No guessing games. And, I was tended to in a very timely fashion. I would definitely recommend this group of experts to all needing eye exams. Thank you. read more

From the time I walked in I was greeted with friendliness by Araceli she was very helpful answering any questions I had since it was my first time there. Friendly staff in the back all the way to the Dr. Office is clean and comfortable. Was a little nervous but I will be back next year, since everything was good this time. Thank you for being so professional. read more

Thank you Dr. Mancilla and staff. My children's visit was awesome with their toys and television in their big waiting area. The nurse made my children comfortable during the eye exam. The doctor was great with my children, informative and patient during the assessment. It was a short wait. I would recommend this place to all. read more

Have been going to this healthcare provider for over 5 years. Dr Samuel and Dr Solano and their staff have been very professional, courteous, and helpful in every way. Extremely happy with their level of eye healthcare services. read more

Office staff are always welcoming. I arrived a little early, they called me back quickly, and my appointment was over in no time. The doctor is always personable and knowledgeable. Overall, an excellent experience! read more

they took care of me a great deal. thank you for your help in my situation. And very great service in all areas in your fields in expertis. I recommend this place to anyone with issues pertaining to their eyes. read more

I went in for a dry eye problem and had plugs put in my tear ducts. it was an easy a fast procedure and all the staff was very kind. As I was leaving they wished me a good day and Happy Holidays. read more

Great group of doctors and the other staff are kind, respectful, and caring. Definitely a welcome addition to the Imperial Valley! Thank you all so much for making it a pleasant experience! read more

The staff at Acuity Eye Group is always so very nice. The wait is never very long and the physician has time to answer questions and explain problems clearly. I wouldn't go anywhere else. read more

I saw Dr. Samuels and was very pleased with my care. After filling out forms for a new patient I was called in to have test done and than saw the doctor. I was treated professionally. read more

Excellent! Staff is very professional courteous and knowledgeable. Always an excellent experience. Dr. Zhao very patient, very thorough when explaining and answers all your question. read more

Awesome staff ready to serve your needs, wait times nearly non- existent, social distancing enforced, masks required, and temperatures taken all make for a safe and pleasant visit! read more

Excellent sercive. From the wait time, to the attentive and friendly staff, and professionalism of the obstetrician a great experience. I definately recomend their services. read more

Awesome customer service. Minimal wait time. I was in and out in less than an hour. Dr. Mancilla has a very accurate diagnosis. I no longer get headaches with my glasses. read more