The actual visit was okay at best (you're going to have a tele-med conference, not an actual…read morephysical optometrist). It was everything after that was an absolute nightmare. I've had an open statement for A YEAR because they failed to take in my inusrance properly. I've provided it over 3 times and still they claim they do not have it on file! What happened at the appointment? Why did I give the lady at the check-in my insurance card if she wasnt going to input it properly? The worst part is you HAVE to dispute this over the phone because the office refuses to help you. I've called again and provided my insurance information AGAIN. Let's hope it sticks this time. Worst customer experience. I won't be returning.

Flor was extremely helpful in providing me an instruction sheet explaining how to prevent my dry…read moreeyes, I.e., warm wash cloth twice a day & eye drops, along with my prescription eye drops.

I stand what I wrote 4 years ago and have colleagues that have their own personal experience at…read morethis office. Optometrist office goes and has their own people write how "funny" my bad experience was with them. That itself shows their lack of unprofessionalism and respect they have for their former client...this in itself proves what I am stating on this site. Thank you Yelp for letting us state our grievances here.

I have been going to Dr. Wright for over 18 yrs and have always been satisfied with their service…read more Dr. Wright and Dr. Vallarta are very nice and are both great optometrists. The only reason I gave this a 4 star review is because the prices of the frames are a bit pricey. But other than that everything is ok.

Who would have thought a legit LASIK place would exist in the Valley?…read more I was born and raised in LA, and if there's one thing I've learned about the Valley... it's that finding a good doctor sometimes feels like winning the lottery. Because of that, I usually don't even bother seeing doctors locally -- it's just too hard to find someone who actually cares. I've wanted LASIK for YEARS. But every single time I planned it... I was pregnant. ‍ Timing is everything, apparently. Before finally committing, I went to two consultations in San Diego -- one at LASIK MD (which is now closed) and another in La Jolla. Both quoted me around $5k-$6k. After doing what can only be described as FBI-level research (Reddit, reviews, forums, probably a conspiracy board or two), I discovered that one of the best LASIK doctors actually works out of the Valley a few days a month. Wait... what?! In this Valley? I went in for my free consultation with Patty, who was super helpful. She explained that the actual surgery is done in San Diego, but all the pre-op and post-op appointments can be done locally in the Valley. Honestly, that's a perfect setup. Let's be real: this is LASIK. If someone messes up even a little... you go blind. So saying I did "extensive research" is an understatement. I read horror stories, success stories, stories about people seeing halos, UFOs, their ex's red flags -- everything. Surgery day came and... zero wait. None. I was shocked. The procedure itself was painless and took maybe 3 minutes. I've had longer Starbucks orders. For context, I was considered legally blind before. I've worn glasses since I can remember. Now I have perfect vision and it still feels weird. I keep reaching for glasses that don't exist anymore. No more wiping oily fingerprints off my lenses thanks to my kids. No more foggy glasses. No more smudges. No more "where did I leave my glasses" panic at 6 AM. Huge shoutout to Dr. IP and his team. I never had to wait, the staff was amazing, and the entire process was smooth. Also... why don't they advertise this more?! This is honestly life-changing. Best part: No side effects. No pain. No dry eyes. No more astigmatism. No light sensitivity. I took a nap after surgery and about 4 hours later I could already see pretty clearly. The next day it was even sharper. Imagine waking up and just... seeing. No glasses. No contacts. No squinting like a confused raccoon. 10/10 would laser my eyeballs again.

Making an appointment doesn't matter because it takes ages to get seen. They're not very…read moreprofessional and treat their patients like cattle. I got a prescription for my severe dry eye, but they made a mistake with authorization so I wasn't even able to get the medication! Furthermore, the person that handles the prescriptions left early so I couldn't rectify then situation. Thanks a lot! The person that administered the eye drops for dilation also put way too much in and I wasn't able to get anything done the entire day. Everything about this place sucks and I'm never going back. I'm not letting anyone in my family go here either.

My husband and I needed a new eye exam and glasses and Costco only has an optometrist on weekends…read more We really liked the optometrist at Costco last time in a different city so I thought I'd try it, here, in El Centro. We made an appointment but stopped in Costco early to get a few things-like anyone only gets a FEW things at Costco. We went by the optometry office and they had an opening immediately so took them. We filled out the form and were taken right away to do a couple tests. The doctor brought me in and the visit was quick. I brought up a problem I had with my last glasses that caused my eye to strain. He didn't really answer me. My husband went in and was also quick. [We weren't having the glaucoma test that day where they have to dilate your eyes so it was quicker than regular] We got our prescriptions and went out to the eye glass counter. Hubs had picked his glasses before so he went up to the counter first. I spoke to an associate who looked up my record and checked a few things on my last glasses and distance of my pupils. The measurements came out close enough to my last prescription (and new one too) so she had me talk to the doctor one more time to discuss the problem. He discussed it with me and said I shouldn't have a problem with the new one. So I ordered new glasses and they will come in in 5-7 days. They came in less than that and the glasses are absolutely PERFECT! The prescription is perfect and I have no more pulling on my left eye! I am so happy with my new prescription and glasses. I do recommend Guru Sharma for your optometry needs. He does a great job on testing your eyes. Just make sure you go over any questions you may have so you get all the answers.

Dr sharma is a very thorough Dr takes his time to discuss your exam with you and answer any…read morequestions you may have . I was greeted by the receptionist and did not have a long wait to get in to see the Dr that was a plus plus!! Also he works weekends TADA ....that is hard to find , most drs are only mon thru fri and sometime half day fri or no friday his office on the weekends are inside costco in El Centro and you can walk rite out and pick your frames at costco very convenient ,i am very happy with Dr Sharma and reccomend him if your in need of a great optometrist!

Friendly, professional, attentive staff. Doctor Mancilla was very thorough. Quick and timely…read moreservice. Definitely recommend.

Located inside of Costco, super convenient. Dr. Mancilla is fantastically helpful and informative,…read moregreat patient assistance. I wouldn't go to another eye doctor in the Valley.

We all know Costco as the store where you can buy a bag of spaghetti that will last you the rest of…read moreyour life. But they also sell discounted airline tickets, a hearing center and vision center. Costco is big enough that they can select only the best vendors-also tested by the millions of Costco shoppers daily (and if a product doesn't sell, they get cut!) We have been to the Costco Vision Center in Hawthorne, CA. and had good experience (though the glasses make my eye muscle pull and cause eye strain but no one could tell why) so decided to go again in El Centro, CA. They don't have an optometrist yet but gave us a card for one that works out of the Costco optometry office on Saturday and Sunday. I did a separate review for Guru Sharma, Optometrist since he is only 'associated' with Costco. You see the huge wall of frames and sunglasses on the wall of the Vision Center when you first walk up. They have a large selection in a wide range of prices, from economical to designer brands. I actually picked a designer brand last time because they looked so nice and am just going to replace the sunglass lenses. They are really tough because I am rough of glasses-I hang them on a glass lanyard so I don't lose them and they get caught on counters, get food dropped on them and bump them when I carry groceries. So Costco choices of glasses pass their test for quality. I have worked with 3 different employees that work at the vision counter. All of them must have been trained really well because they could answer all my glasses which were very complicated. Every single employee seemed to know their job well-including helping to figure out what went wrong with my last glasses. They order the lenses from an offsite lab but only take 5-7 days to get. I would definitely recommend Costco Optometry. They do a great job with great prices.

The doctorhere is pretty good, dirndl and thorough…read more Office and exam room was a little cramped buy had enough room for equipment and exam. No complaints. Price reasonable and he accepts my insurance

The secretaries greeted me warmly, making me feel comfortable right away. Kelly did an excellent…read morejob cleaning my teeth, working carefully and thoroughly and Dr. Wray took the time to clearly explain everything.

Been going here for a couple of years. Love my dental hygienist. I've seen several of the dentists…read morethey have all been professional and patient. Also they did great dealing with my insurance to get a deep clean (postpartum) covered.

No efforts in communicating with patients. It is my first appointment with the clinic. I was…read morereally thrilled to visit this new clinic as it was for me. I arrived on time, checked in, and because the front desk lady said because I was also on my phone when I was checking in she skipped me. She said because I was on my phone. I was not rude to her at all, and yes I was on my phone, but even though I was on an important phone call from social security disability administration office which I'd been waiting for over a year for. As I mentioned, because right before I walked into the office I received the call and was trying my hardest to not be rude to either party, I decided to keep the phone close to my ear and respond to the disability officer as promptly and politely as possible. When I directed Myself to the front office assistant, I said hello, did not disregard her questions, and was professional to her. Right before i walked away from the window at the front desk, I told her I'd be right back, it seemed to me she heard me. I ended up walking outside because the gentleman was asking me for some information I had to give him for my claim in the car, which was right outside, when I came right back in she told me she skipped me because she thought I'd left. I did Mention to her I had told her I'd be right back, she looked a little upset at me and told me three different things as I was trying to tell her my situation. 1st reason for her dropping my appointment-You left., 2nd., you were on your phone.3., I did not tell her that I'd be back. She went on to tell me the doctor had a meeting at a specific time and she cancelled my appointment due to all of the above. She didn't even provide me the time of day to explain to her my situation. She ened with telling me she canceled my appointment because I was on the phone very rudely she answered as if she would have gotten attended because I was on my phone when I was communicating with her. I know it is rude for me to do that, but I do know how to multitask and I am professional. I too am a professional woman just because o was not behind that window and I was a patient during this encounter, I still provided both parties with the upmost respect and time they deserved. I was given the option to sit and wait for the dr to finish his meeting and then he would see me. I said that was okay. Granted if he had a meeting and they had to cancel my appointment for his meeting, I did not step away from the office not even 10 minutes for them to cancel my appointment, nor did I receive a citrusy call to see if I was okay and if I was going to yet be seen. There were no efforts in communicating with me at all. This is my first initial appointment and now I don't even know if I want to continue seeing them. I will give them another chance hopefully my entire time here is not the same every time I visit. I will be hopeful and pray that this was just a terrible misunderstand and miscommunication somehow. I truly understand if he had an appointment after me, I just wish they would have made me feel like I was an important part of their community as well and given the same courtesy and kindness so we could have established a most respected relationship. Hoping for the best. If not I don't have many options here in the Imperial Valley though if I do continue to have these problems I will take it up to the agency who provides medical care and medical staff, as well as for looking for a new dr elsewhere. Wishing for the best!!

Great experience!!! Loved the atmosphere and the vibe . Dr.Hahm and Dr.Gwon were both great during…read moremy consult and cosmetic procedure. Everything was explained so thoroughly and all of my 2000 questions answered . Highly recommend