Great doctor takes as much time with you that you need. Explains everything to you in terms you can…read moreunderstand with being condescending is empathetic and compassionate regarding chronic pain Allows you to be an equal partner in your health care treatment and listens to your concerns and opinions

My doctor wasn't in the office so the office set me up with him for a fast visit when I was very…read moresick. This man does not care about the people he sees. Maybe it was because I'm not a full time patient of his but he was rude and treated me like an idiot and i ended up walking out. Never again will I ever waste my time with him.

I have been treated by both Dr. Gentry and Dr. Teves and have received incredible benefits with…read moreboth doctors. Osteopathy, with physical manipulations as in this office, is an art and field that everyone ought to experience and know about. Unfortunately many people do not. I had an extremely painful nerve injury last year which both doctors treated and I could not have recovered without their help and guidance. The office is lovely as well, and is in lovely Cayuga Heights. Recommended for ANY type of physical ailment - osteopathy works.

I've been taking my 21 month old son to Dr Gentry for 4 months and the changes in him have been…read moreamazing!! He was a tongue tied, colic baby who had torticollis in infancy and started regressing around 15 months old. Since starting care with Dr Gentry his development has rebounded and he's regained all motor skills. I highly recommend the excellent care Osteopathy Matters provides. Words can't fully express how grateful we are to have found the right doctor to help our baby.

when they saw I had injections and didn't want them again, their attitude changed. became very…read moreangry. gave me pain medication but both doctors said they didn't read my file. very unsettling and unprofessional

This office is great! The staff and doctors are very nice and are very informative. I've been a…read morepatient with Dr. Paz for well over 15 years. He is great. He always answers my questions. He makes me as comfortable with my pain as he can, He is always looking for better ways to make my pain tolerable.

I am very impressed with Dr. Boyuka's expertise and her consideration of the patient's needs. When…read moremy situation could no longer be treated non-surgically, she researched various procedures to ensure that I was left with the most mobility possible. Dr. Boyuka's high level of professionalism is also reflected in her office staff and the smooth functioning of her office. I recommend her most highly.

Horrible customer care. The Dr developed a plan for care with me, I follow what she said. I did…read morethe all the exercises and and took her prescribed medication, everything we agreed upon. When I was asked about inserts (which we agreed last time could wait) she started to tear me apart about how I'm making myself worse and not trying to help myself. She recognized I was getting upset and continued to belittle me. Save your money and go other places. She pushes non insurance treatment to make more money. Find another place and save your money!!

I selected Seybold because I have spine problems and 2 hip replacements that I wanted considered…read morewhen I had a hip replacement revision after the original hip replacement came apart. (a devastating experience I hope you never know) . I needed the new parts to fit well with the rest of me. MRI images, numerous consultations, PT and 2 years later I am very unhappy with the results. After 6 weeks of voicing my alarm at the limb difference after the surgery and being told, by the LPN and the NP to wait it out because it would straighten out if I let it, he finally admitted on a phone call that while in the OR there was a 5 gauge and a 10 gauge prosthesis. The 5 was too small so he knowingly put in the 10 gauge knowing it was too large and knowingly left me with one leg longer than the other. Why would there not be a hip part that fit? I was not a "walk in". When I paid for transportation to see the DOCTOR 2 weeks after the surgery, I could only see the LPN and NP who told me the xrays showed my opposite hip position was the problem and it needed to "drop". Obviously, they either didn't know better or they were lying. Neither is acceptable. I found the advice given to me by the LPN was often not based on a consultation with Seybold. I don't know if he even knew I was trying to see him. I have arthritis in my feet ( known before the too large part was put in) and a lift in my shoe is impossible. My SI joint, hip and foot on the shorter leg which also has a hip replacement, are taking a beating from the uneven leg length. Both knees are compromised. My gait is unbalanced. The muscles, nerves and connective tissue on the longer leg are being stretched beyond capacity and hurt. I have never spent so much time on my couch because of pain when standing or walking. I got exactly what I said I did not want and I experience the consequences daily. Before the surgery I walked 2 to 4 miles daily. Not any more. I make myself walk so I can maintain my independence but it is not enjoyable as it used to be. I was told by the ortho doctor at Guthrie (which has absorbed Lourdes) that they won't see me any more or prescribe PT because I am "unhappy with the results and ask too many question". This was in writing in my Patient Portal. When I tried repeatedly to make an appointment to see Seybold, as recommended by Guthrie, I never got a call back and my patient portal at Lourdes is disabled. I have an EvenUp strapped to my shoe on the short leg. A local rehab doctor is working with me to find the correct width lift to be added to my shoes, at my expense, by a cobbler. It surprisingly expensive. The incision healed without incident but the range of motion is limited despite my daily efforts to improve it in the gym and at PT. I was also told I was given 2 medications after the surgery that I had indicated verbally and in writing that I am allergic to and had a hard time with the drug reactions for the first 48 hours. I could not be given an antihistamine because it had not be prescribed by the doctor. The nurses said they were trying to reach him but couldn't. Beware.

Well surprise I was referred to the "wrist" specialist in the office thank God if only they had…read moredone this when I first started having problems Thing is I'm not really unhappy to much with the doctor its the assistant more who is doing things behind the doctors back n then lying about it n other patients are having the same problem n other employees know she does this n resent the fact that she is getting away with it I don't understand why dr Seybold is allowing all this to go on it's destroying his reputation unless he feels that he's gotten so big that it doesn't matter n that's sad cause he use to be the best

made an appointment and told them it was Workmans Comp. They took my information and said I could…read morebe seen in 6 weeks. The day before my appointment they called to say they had a scheduling issue and they needed to change my appointment from 9 until 2 pm. I changed my schedule to accommodate them. At 4 pm they called for my insurance information as they do not take Workmans Comp. I was told 6 weeks ago they did when I made the appointment. They tried to lie and say they didnt know it was WC. However when they left the message that they do not take Workmans Comp..how did they know that is what I was using if they did not take the information when I made the appointment 6 weeks ago. Being lied to after a 6 week wait is very unprofessional