Rude receptionist, condescending announce I was late but actually arrived right on timeread more

Really not sure what to think. As usual, very arrogant drs. and not personable at all. The dr…read morefinally graced me with his presence 40 mins after my appointment time. This was my initial visit and he walked in and asked so what are you expecting us to do for you? I said I didn't know as I didn't know what all was wrong. My general doc ordered the MRI and he didn't think things were horrible but didn't know. The surgeon PA points to X-rays they took and says well this isn't an easy fix like I'm assuming you think you will be getting. I just sat there because I was there to find out what was wrong. Very strange atmosphere. Very arrogant staff. It would be nice if the tech and the dr could just show a bit of kindness and compassion to their clients.

Best knee Dr in the entire northwest, great service from the front desk the the back service area…read more The entire staff is outstanding, first visit, evaluation to last post opp meetings absolutely fist class.

Dr Lyman has done both my knees and my wife's. He is an…read moreincredible Doctor who takes the time you need along with the compassion that we rarely find these days. We traveled from the Spokane area to see Doctor Lyman and would highly recommend him over any other knee surgeon in this area. Great office personnel as well.

I was experiencing pain and discomfort on my right knee. I was able to walk in to see the knee…read morespecialist in the Urgent Care department. Doctor Stowell examined me and quickly diagnosed my condition. The Dr ordered an MRI and prescribed medication for my ailment. I returned a couple of weeks later after the MRI and the doctor reviewed it. The doctor recommended I do not have a knee surgery . Instead he recommended I get a cortisone injection. I have been pain free for about 6 months. I returned several months later for pain in my heal. The examining foot doctor diagnosed plantar fasciitis and ordered physical therapy. The therapist indicated that the fasciitis is a result of chronic tightness in the calf muscle. The therapist performed a muscle relaxation massage on the calf and several stretches. Those exercises worked great!!

Moved from Texas in Dec. anticipating having to have foot surgery but under Dr Arenas carefully…read moresupervised, precise,imaged injections,my foot is great! Can walk again and no longer have foot pain interfering with daily activities. He is a great Dr. Conservative, Very personable with great bedside manner. I can't thank him enough for helping me and I very highly recommend him.

I had been dealing with plantar fasciitis for almost 2 years. Had a couple appts with other…read moredoctors in the area, all who are in the Kootenai Medical system of doctors, unfortunately. None of them were capable of helping me in fact none of them ever took an xray. Eventually my regular doctor/PA made me an appt with Dr. Arnold. 1st thing on the 1st visit I got an xray which showed I had a prominent bone spur on the afflicted food which helps to irritate the PF issue. I received a shot on the second visit, another appt was scheduled 2 weeks later but when I was interviewed by Dr. Arnold she determined since the pain was gone at that point no shot was advised. I havent been back, I have been pain free with only a minor, very minor flare up after doing things like pushing heavy wheel barrows which before ruined me for days. I can bike ride again too which is very important for me. Thank you Dr. Arnold. Office staff is very helpful and nice also.

From the owner: Podiatrist- Foot Specialist, Dr. Jeanne M. Arnold, DPM began her practice in Coeur D'Alene in 1983…read moreand in Sandpoint in 1984. Graduate of Ohio College of Podiatric Medicine. Residency in Podiatric medicine and surgery at Cambridge Hospital (an affiliate of Harvard Medical School). Board-certified in pediatric medicine and surgery by the American Board of Multiple Specialties in Podiatry. Fellow of the International Academy of Ambulatory Foot and Ankle Surgery. Appointed member of the Idaho State Board of Podiatry.

Office visit and understanding Diagnosis was five stars! TOA in the Bellevue location is very…read moreconvenient!

I have severe rheumatoid arthritis and couldn't walk anymore due to bent knees. I found Dr…read more McInnis's office to be very efficient from start to finish. I was able to get a surgery date quickly and I thought my care was very good. I have a complicated medical history including diabetes and a possible bleeding disorder. I also inject humera. He and his PA, Travis, were diligent in my care and put me at ease about possible complications. The nurse, Anna, that keeps in contact the few weeks before surgery was very helpful. On my first follow up visit two weeks after surgery Dr, McInnis spent a lot of time giving me a pep talk and advise for attacking the months ahead. I was very grateful that he took the time to do that. The nurse, Emily, that took out my staples was very gentle. Since Dr.McInnis was speaking to me while she was taking out staples, I hardly felt any pain at all. I can't wait to have the next knee done in a few months. I very highly recommend Dr. McInnis and his team! Mary White, CPA

I have been going to another pain management clinic since visiting this unethical place…read more Turns out that my L5/S1 disc extrusion is in fact touching my nerve root. Pain management doesn't seem to be working and I may need a discectomy as it is affecting my spinal canal. I will be seeing an Orthopedic Surgeon regarding this soon. Also, I have received injections for my left and right SI joints which also didn't work. This Orthopedic Surgeon will also be performing a fusion and cleaning up abnormal bone growth. I have a hairline fracture in only one vertebrae that will be monitored by MRI. If anyone is contemplating coming to this facility please read these reviews. I am surgical and I was told to find someone else by this so called "doctor " who wouldn't even look at my MRI or CT. DO NOT COME HERE

I had a terrible and very expensive experience with them. Customer service it's terrible. I see the…read moreresponse this place gives to all bad reviews is that their goal is to satisfy the patients, I red that in all their feedback to bad reviews and I want to tell them they have not come close to reaching that goal