I discovered Mark Stanhope when I moved to the area in 2016 and found that my tax situation had…read morebecome too complex for me to handle alone, and while using a well known tax preparation software. Mark told me what documents I would need, including returns from the preceding 2 years. He submitted amended returns for my previous 2 years and got me refunds on both. He then filed my current return and although we did owe some money, I now had much higher confidence in the accuracy of the filed returns, both federal and state. Since that first year, our situation has continued to grow in complexity and I no longer worry when tax time comes 'round. I fill out Mark's annual summary survey and return along with my receipts and am amazed that I typically get back my completed return, ready to file, in just a few days. Though we have had a few years where we owed money on our returns, this year (2021) was very tough for my wife and me. I had a job change and my wife had 2 job changes, we sold our house and moved from MA to NH. Coupled with some 401K rollovers, and our tax situation was even more confusing and beyond my ability to manage. Mark, again, looking closely at all options, found us a surprisingly large refund for the year. I was thrilled this filing season to learn that Mark will be able to continue filing our Federal and MA returns even though we have moved out of state. Mark is personable, professional, and very knowledgeable. I have no reservations whatsoever in recommending him to anybody who is looking for any of the services his firm offers.

I cannot say enough good things about Mark Stanhope. We moved to MA 8 years ago and needed some…read morehelp filing our taxes. One meeting with Mark and we knew we landed in the right place. Mark is kind, efficient, knowledgeable, professional, and he is available to assist whenever we have questions that come up throughout the year. Without hesitation I would recommend Mark to anyone looking for an accountant.

Has always, for many years, done very good work for me and my family. Alicia and her team have…read morealways been great

I have been with Alicia for 3-4 years now. She makes doing taxes extremely easy. Everything is…read morecomputerized and she prepares your taxes right then and there. She finds all the things I never would have written in for tax write offs or tax rebates. I sign them and she sends them right off electronically. Well worth the money for her to do them instead of me trying desperately to make sense out of numbers. She's very real and very approachable because, believe me, I have called her throughout the year to ask about money stuff and she is always patient with me and never hurries me off the phone. I love this office!!

I highly recommend Donohue Tax. He is both inexpensive and very competent. I worked for H&R Block…read morein the past but even with my experience in tax prep I use Mark Donohue, he is that good!

A gentleman to deal with mark knows his stuff and makes tax season not such a scary time!!read more

Last year, very shortly before tax season, the accountant who had prepared my returns for many…read moreyears decided to shrink his practice and left me scrambling to find a new, reliable firm. It was my good fortune to find MMC, LLP and Leah McDonough - one of the founding partners. Leah is amazingly responsive (even during busy seasons), patiently and thoroughly answers my questions, and has promptly prepared my returns. I highly recommend MMC, LLP Tax & Business Advisors.

I was referred to Dennis by a close friend who went to him last year and spoke very highly of him…read more He just finished my taxes and I was very impressed. He found a mistake on last year's return that I did in turbo tax and fixed it, getting me back an additional refund. He prepared both years' returns quickly and at a reasonable price. He was very professional and great to work with. I would happily recommend him to any of my friends as well.

They've been my accountants for 2+ years, they are absolutely amazing. The other reviews are…read moreridiculous (and mostly irrelevant as one is catered to other accountants). I run a small freelance design firm, as well as working full time elsewhere, and they do my taxes for both personal and business accounts - I'll stay with them for the rest of my career!

From the owner: Our firm was established in Worcester in 1980. In those early days, we had only 6 accountants on…read moreour team and our modest offices were in the back of an office building on Main Street (We thought that the Main Street address would make us appear more established). Our first clients were all small businesses: up and coming auto dealers and a couple of service companies were among the mix. We knew that to compete with the larger, more established firms we had to be better. That meant doing more than simple compliance work. We had to help our clients find ways to succeed. From the first day that we opened our doors, our focus was and continues to be personalized customer service. Our clients became more than business associates, they became our friends and we have enjoyed helping them reach their goals.

Responsive and very helpful in explaining every detail. Makes things easy and doesn't over charge.read more

Have my taxes done at A@ A Accounting on Massasoit Rd, Worcester,MA. To my surprised I called back…read moreregarding a question about my taxes. The owner Gabriel answered the phone and mistakenly me for another person. He was offensive in the way he talked me and didn't apologize for his behavior. Gabriel didn't value a good customer. Do not recommend.

In my almost 40 years, I have never written a bad review of a business. Today is a first. The…read morequality of the customer service I received from O'Connor Maloney warrants me wasting time out of my day to express my concerns and warn other potential clients. At the beginning of our meeting, I told the CPA that I already started filing my 2020 taxes on TurboTax, but it said that I would owe the state of Massachusetts money, which I did not think was right. That was part of the reason why my (then) fiancé and I sought financial and tax preparation advice from a CPA. At the time, I was a full-time student and had earned about $1500 in 2020 working part-time. Filing as a single person, I was technically below the poverty line. The CPA told me that because I withdrew from some of my investments, I still needed to pay capital gains, even though this money went towards the purchase of our home that year. My fiancé's returns would be a little more involved and would cost $350; there was no mention of an additional $350 for mine. At one point during the meeting he said my returns "will not cost anything", or words to that effect. For someone, who I assume has been in this industry for some time, he should have known after a cursory glance at my paperwork (for very simple returns), that I would end up owing that year. After having already completed the necessary steps to file on TurboTax (at no, or very little cost to me), why would anyone then pay a firm $350 to file on his/her behalf? That is not a financially sound decision, and it was the CPA's job to convey that. He did not do so. In fact, he did the opposite. I would never advise one of my clients to make a decision that was not financially sound, especially when it was readily and obviously apparent to me. That is irresponsible and a very poor business practice. Not that it matters to such a large firm, but my husband and I will not return to O'Connor Maloney for services again and I will certainly not recommend this firm, either. They wasted no time depositing $350 of my hard-earned money without even an acknowledgement of the concerns that I voiced in my letter to them. They clearly do not have their clients' best interests in mind.

Despite many efforts to contact this individual regarding first questions, then a more important…read moreissue I have yet to hear from him. I sent emails, left phone messages and logged into his portal for secure messages but have yet to hear from him. At first, I just had questions because I owed a lot in taxes unlike the previous year, but then I sent back the signed forms with the checks to the IRS and state and two months later they were never received or cashed. I had to stop payment on them, pay electronically and await the penalties since I paid after the April 15 deadline. Customer service is horrible. He should own his mistake and pay the penalties that will be coming but he doesn't even respond to my inquiries.

We worked with this company for many years. Recently they made a mistake that cost us thousands…read more They refused to own it and charged us to rework the filing. They never provided any tax advice. All they ever did was prepare the taxes. Now that I have researched other firms I find I can get better service for less than half the cost. Very disappointing. I would not recommend this company to anyone. Stay away.