Maria & team were excellent in responding to our home insurance needs. Responsive, professional and…read morecompetitive prices. Highly recommend! Tony & Jan Weston, MA

Murphy Insurance is the Best. Their employes are the best…read more Been a customer for over 20 years they provide top notch service. They are always looking for the best premiums. Its great to be able to support local business

Jim, was very professional and knowledgeable. He was able to help my relative and answer their…read moreMedicare questions.

From the owner: I’m a Licensed Insurance Agent and Broker with over 13 years of experience, and my goal is simple:…read moreto help you get the coverage you need while saving money. I work with many well-known insurance carriers—like Aetna, UnitedHealthcare, Tufts, Humana, and more—in Massachusetts and 12 other states. Whether you’re looking for Medicare plans, ACA coverage, supplemental health insurance, dental, vision, or life insurance, I’m here to guide you through the process and make things easy. My services are always free, and you can count on me for honest advice, strong advocacy, and quick, reliable support with your best interests at heart.

Excellent experience. We needed some documents notarized and received a quick reply to our request…read more Pleasant, organized, and quick to respond! Thank you!!!

Stephen was extremely helpful in switching my home, auto, and umbrella to a new insurance company…read more He got us a fantastic rate that was way cheaper than what we were paying previously. He did all of the leg work with setting up the new insurance and cancelling the old one. He asked the right questions to get the rate as low as possible and told us what are good options vs costly less utilized ones. Super responsive via email, even writing to us on a Holiday. Made it so easy. Can't say enough positive things about the experience.

Terrible customer service. It's almost impossible to get hold of someone, and then get the…read moreinformation you need. Phone calls are not returned nor are emails. What normally would take two or three days take more than 10 days, that's after taking two weeks to try and get hold of somebody. I would rate a -10 if I could.

incompetent, inefficient and ineffective- they sent me a…read morecheck and 8 days later they stopped the check because they "calculated it wrong" never sent a letter, a notice, an email or a phone call- just placed a stop payment on this check. check already cleared my account and was recalled and returned causing my checks to be returned. when I contacted the company to send a wire for their mistake and even after being escalated 5 times- they said they can only request this to be done- having no idea if and when this will be done. Now another 10 days have gone by and no wire sent yet. when escalated 4 times, we are just being told that she can not communicate with processing dept and can only escalate again and still has no information. still to date- no wire, no payment, no explanation. like talking to a brick wall.

After calling multiple Insurance Brokers looking for insurance quotes over the phone and being told…read moreNO by my first 3-4 insurance brokers, i then found Insure New England. I spoke with a very helpful woman named Courtney who walked me through the quoting process and was considerate throughout. She worked with me for about an hour on the phone and helped get me multiple quotes for auto and home insurance. Cant say enough about her demeanor and attempts to get me a cheaper quote. Thank you!!!

From the owner: Auto, Home, Life, Business, Pet Insurance & More.read more

My car was hit in a parking lot by a snow plow. At every step, Fitts assisted me in getting the…read moreissue resolved. There isnt a lot to elaborate on here, the accident, the repair the process was pretty routine. Unlike my previous experience Fitts came through, this is exactly what you want in a financial partner. You could say "well ya thats their job" but its important not only to give reviews when you are unhappy but IF the company redeems its self to amend your review to reflect that. I stuck with Fitts, and they stepped up when I needed them. Is your insurance agent stepping up when you need them? I dont mean what they say in a TV ad I mean when you really need the help. Fitts did.

Fitts employs extremely rude insurance agents. Seriously unbelievable. Don't bother calling with…read moreeven a simple question. They will make you feel like you are bothering them, like you shouldn't have called, and will treat you like you are an idiot. Horrible company. Stay away!

Expensive if you want to insure a vacant home, but I am lead to believe that is an industry…read morestandard. I found the agent kind and compassionate but they needed to consult an associate with regards to my policy. Did not have the information to answer my questions about my policy. The follow up documents were mailed to my home quickly. Overall I am satisfied with my experience. I would recommend them.

This is the best place in America to buy your home and car insurance and all your insurance needs…read morethe staff is very nice, Dennis Sr and Jr, Mario and the entire staff is always so helpful and willing to go above and beyond to help you find the right insurance for you and the best price I have bought my insurance from them for years and I always will buy from them, you should buy your insurance from them to they are the best or the best and have very big hearts. The best insurance agency in the world is right here in Shrewsbury