This was my gp doctors office for a long time. I was always completely satisfied with their…read moreattitude, approach and results. They have an excellent physical therapy department as well. They also have a pharmacy upstairs that can fill any prescriptions you have. The parking lot fills up quickly so keep that in mind. The wait is usually not too bad, though I will admit there have been some occasional delays. The facade, parking lot and waiting room are a bit depressing or perhaps bland. However, this is in no way a reflection on the people and the work they do. Dr. May is well known in the area as well as respected.

This "family practice" is a clearing house for personal injury lawsuits. Their medical care was…read moresketchy, their facilities felt dirty, and their staff was ridiculously unfriendly. My presence as a patient was clearly an inconvenience to all of them, and the physician passed me off to his PA instead of actually caring for me himself. The one perk was that the girls in the physical therapy department upstairs were prompt, friendly, and helpful. That's the only reason I went back. But I would never use this facility again.

I started here years ago with Dr. Phan, but she has since moved away. I now see Dr. Rita Henriques…read more At first, I thought it would be strange going to a sky scrapper for a doctor's appointment, but it was my only option at the time because I couldn't find another doctor taking new patients. I was out to ease during my first visit. It's rare to find street parking, as there are only a couple of meters near the intersection of Broad and High, so I end up parking under the state house. It usually costs me $5 to park. I actually enjoy the experience, because I think it's neat to walk under high street and you stay out of the weather. The lobby is clean and comfortable. There are always ample magazines available and the TV is set to daytime television. There is a commentary coffee station as well. I've found all staff to be friendly and outgoing. The doctors take the time to really listen to me, and I feel they have helped me immensely over the years. They are knowledgeable and intuitive. I feel like they take a holistic approach at health, and don't just try to push you out of the door with a script. I remember it used to be easier to get in, or maybe it was just this time, because it took me a month to get in this time to see my doctor at the location I wanted. Might just be the season though. No worries, I know if I needed to get in earlier there were other options (visiting the other location where she splits her time, or scheduling with another doctor).

I went to the ER on August 15 2026. I was left in the lobby for 2 hours with no Tylenol as I had…read morejust left a horrible car accident with a concussion! One of the nurses rolled her eyes when asked to give out hot towels... Lastly when I was asked to be discharged one of the nurses said they were understaffed when there were staff everywhere. The lobby barely had any people. They finally gave me my chest scan when I begged 5 times to leave. To my surprise every result came back normal! Why would I stay in the hospital for 6 hours if my results came back normal? This sort of treatment is lazy and as a hard working black woman I don't appreciate this type of behavior!

Seems to have trouble running on time, but that is because he spends his time with patients. You'll…read moredefinitely feel like you are cared for and listened to here. Schumacher is also very funny and personable. Bring a good book to read or your iPad while you wait. Nursing staff also very nice. My only minor complaint is the lobby chairs are not comfortable. With the long waits, these chairs need an upgrade. I had serious flat butt syndrome by the time they were ready to see me.

They scheduled the 1 year old visit for just before his first birthday. I thought that was fine but…read moreapparently they can't do the 1 year shots until after his first birthday. Frustrating but oh well. So now we have to schedule another appointment in 2 weeks. Show up to that appointment as scheduled and the doctor isn't there to sign the order until an HOUR after the scheduled appointment time. So they said I could wait for an hour with my toddler and baby or I could leave. I'll never be back. How do you screw up scheduling 2 appointments in a row? Also when our main pediatrician was out of town we were scheduled with another doctor that was clearly not a pediatrician and told us to stop scheduling with her. I was like, this is were the front desk scheduled us. We don't want to see you either.... Often the nurses can't get the head circumference or just skipped measuring height altogether. We stuck it out for a year but that office is not a great place. We will never be back.

I have visited these offices twice, and the staff has always been friendly and attentive. They have…read moreare smiling and kind to everyone who arrives for their appointment and are prompt at getting everyone checked in. Currently, they are going through some renovations, so it is kind of a mess at the moment, but once finished, I think it's going to make this place really stellar. I generally meet with a Nurse Practitioner and she is very thorough and attentive to my concerns. The lab staff and quick and efficient and I've never had any issues! There is parking in the back, so don't worry about finding a spot on High St. Since it is so centrally located, students, you can just walk or take COTA. I definitely recommend this place. They really do take good care of their patients, and people who are more regular than I am, I could tell they remembered them and kept up on conversation about their lives. It's a nice feeling when going to the 'doc.

Dr Carolyn Dawn Guarino orginally of Cincinati and now of Westerville, is a very knowledgeable,…read morepersonable, and caring doctor. I cannot give her enough glowing accolades. It was a pleasure to have known her. My wife and I still want her for our doctor even after all that listed below. I do not know about the other doctors in the Beechwold Family Practice, but only speak of what I know first hand, the terrible office staffers of lying Liz the receptionist and atrocious Abby of Athena. In spite of those facts, her office staff - Liz the receptionist and Abby the office manager make every effort to chase away Dr Guarino's patients with their bad manners, poor public relations and business practices. I am sure this carries over the other doctor's patients as well as I have read their remarks on line. I was not the only one with this opinion. They lie about scheduled appointments, fire patients for having missed said appointments that they were not scheduled or notified of the day before and charge twice the going rate for a missed appointment or $40, but that is only the beginning of errors. After being fired as a patient for a missed appointment that I was not cognizant of, they did hold a grudge against not just me and transposed their angst to my wife, who was in dire medical need for a painful condition called SHINGLES. After I called Liz the receptionist, she made an appointment for my wife on a Fri at 2pm that very day. She then realized I was the patient who was fired and she rescheduled the appointment for my wife FIVE days later, which I accepted, as we don't own a car, and have no where else for my wife to go. She was amazed that I planned to have my wife keep this appointment. Now visualize if you will your wife having a red rash, that leaked from white blisters that later became a bloody mess from her left ear to her chin. She was in extreme pain. Liz knew this very well, but said she could not give to her the appointment she had just made, as she had not been seen in six months and could not go against the doctors orders. Dr Guarion would never punish a patient for not having been there in six months, expecially if they were seriously ill. Meanwhile, I diagnosed singles in time for her proper treatment as an EMT-A, she should have been seen that day, gotten pain meds and an anti-viral injection within 24 to 48 hours to prevent it from becoming worse or returning. This medical problem can go to your face, as it did for my wife, it can go to your eyes and affect your vision, which it did not, and it can leave scars for life, which my wife now has, but that is not all. It can leave you with a life of intense pain that is not curable. Can you say medical feasance, misfeasance and malfeasance? Now any doctor's office can fire a patient as they did me, for any reason they want, real or imagined, but they did not fire my wife when they fired me, but agreed to see her and make her suffer 5 days more. Liz and Abby think they are Goddesses and immune from public opinion, but they are not even demi-godessess, but are narcissists with a goddess complex, who victimize the sick and poor victims in obvious and extreme pain. Now my lovely wife has an ugly scar from ear to chin, which she cannot hide with makeup. Luckily, she does not have intense pain, but it did not all go away, nor did it affect her vision and make her blind. But now she is ugly, because of their feasance, misfeasance and malfeasance. I wish I could find an attorney to take this case to court. Except for Dr Carolyn Dawn Guarino, whom I highly esteem, I would not advise patronizing this family practice, but would suggest going to a family practice whose office staff are kind, courteous and responsible for the patients welfare, care and concerns. After searching the internet, I did find another family practice for Dr Carolyn D Guarino at 1492 E Broad St, with a phone of 257-3560, but I do not know if it is current. I do highly recommend her, but not her family practice office staff at 4808 N High St. After you have spent thousands of dollars on treatments, meds, and such, as I and my wife did, to have to quit in the middle of your treatment regime and bring a new doctor up to speed with over 200 pages of medical files in one year alone is a daunting task. I sincerely hope that Liz and Abby get SHINGLES and suffer as much as my wife did, then only to be denied medical service for severe pain for FIVE days and be denied a anti-viral injection, which would have alleviated or eliminated the problem and then be left with terrible scars for life. Now that would be justice. Take me to court if you will, but you will only sully your ownn bad reputation worse than now, and even more. I look forward to that chance, that day in court, to ruin your professional ability to work as you do not deserve the chance to work as a dog warden with your lack of compassion and professionalis

Dr. Guarino is great. Best doctor I've ever had. She listens & doesn't hesitate to refer to…read morespecialists. Staff leaves a lot to desire at Beechwold Family Practice. One in particular is quite rude. Dr. Guarino has been my doctor for years. She recently left the practice. She is now at Prometheus Primary Care. https://www.prometheusprimarycare.com/